Glitch with Phone Lines & Voice Mail

voodooamps

New member
Phone Calls & Voice Mail Glitch – We use Vonage VoIP phones & have since it was first introduced approximately 6-7 years ago. It seems there has been an intermittent ‘software bug’. IE: some phone calls would go through fine while others would go straight to voice mail without the phone lines ever ringing. Unfortunately this had been happening for a long time and we never received any voice mails. We’ve moved back to the good old digital answering machine!

On Thursday morning we spent the better part of a hour on the phone with tech support before they finally discovered a software bug on their end. After testing the system at great length it seems that the problem has been resolved. All (4) phone lines were ringing off the hook over the past few days. If you have a problem getting through (607-256-0465) please PM us here or email us at info@voodooamps.com so that we can address it immediately. Our apologies to those who were not getting through & we thank you for your continued support.


Have a great Saturday morning & an even better weekend!
Voodoo Amps
 
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