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PostPosted: Fri, Dec 16, 2016 11:22pm 
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Hack

Joined: Thu, Dec 15, 2016 10:11pm
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Hello,

I am a user of "le lead" effector live in Montreal, Canada. I have a question and I'm wondering who can give me a hand. I purchased this "le lead" effector about 6 months ago. It worked pretty well, until yesterday, I accidentally plug a wrong power box with a reversed polarity to le lead. I feel a little smell of burning and realized something wrong and disconnect the power box right away, but it was too late. I changed the power box to the correct one, power on the effector and plug the guitar and began to play, but there is no sound. The light is on and the buttons still response, just no sound.

So, is my le lead dead? Where can I find someone to fix it? Is there any authorized dealer in Montreal who can repair it? Thanks for any help or information.


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PostPosted: Sat, Dec 17, 2016 4:57am 
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Plank Cranker Wanker
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Joined: Tue, Feb 22, 2011 3:43am
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Location: France
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Hello, your unit can be fixed and it's nothing too serious but it must be done by a professional.

Please contact ou distirbutor in Canada Diffusion Audio who will help you: torpedo@diffusion-audio.com

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Affiliation: President @ OROSYS SAS, owner of Two Notes Audio Engineering

Creating pro audio product for the guitar and bass players:
Website : Two Notes Audio Engineering
Follow us on Youtube and Facebook
Two Notes samples on Soundcloud

For the best support, please check the FAQ and create a ticket on the Two Notes Help Desk


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PostPosted: Sat, Dec 17, 2016 11:59am 
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Hack

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Thank you for the help. I will contact the distributor in Canada. Have a nice day!

guillaume_pille wrote:
Hello, your unit can be fixed and it's nothing too serious but it must be done by a professional.

Please contact ou distirbutor in Canada Diffusion Audio who will help you: torpedo@diffusion-audio.com


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PostPosted: Sat, Dec 17, 2016 2:10pm 
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Plank Cranker Trainee

Joined: Tue, Jul 25, 2006 6:10pm
Posts: 746
Location: St-Sauveur, Canada
Hi buy8899, got your email, sending you the required info to get your unit back to 100%

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Andy

www.diffusion-audio.com


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PostPosted: Wed, Jan 17, 2018 5:53am 
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Hack

Joined: Wed, Jan 17, 2018 4:36am
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Hello!
Seems that I have almost the same issue with my Le Bass (accidentally reversed polarity on my DC unit or bad/broken wiring from my power supply, already replaced).
So unit does not function 100%. Leds are working when I switch them, but no sound via output. Just the headphone out works with cab sim.
Where and how I or professional can fix that ( if it's an easy fix) if I live in Latvia?
Probably some fuse replacement should be done or similar.
Thanks!


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PostPosted: Mon, Feb 05, 2018 10:05am 
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Plank Cranker Wanker
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Joined: Tue, Feb 22, 2011 3:43am
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Location: France
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For Latvia, please contact our distributor Rock Distribution, they should be able to help:

http://rock-distribution.com/?language=eng

info@rock-distribution.com

_________________
Affiliation: President @ OROSYS SAS, owner of Two Notes Audio Engineering

Creating pro audio product for the guitar and bass players:
Website : Two Notes Audio Engineering
Follow us on Youtube and Facebook
Two Notes samples on Soundcloud

For the best support, please check the FAQ and create a ticket on the Two Notes Help Desk


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