Rig-Talk

Guitars, Gear, Tone!
It is currently Mon, Jul 23, 2018 12:38pm

All times are UTC - 5 hours




Post new topic Reply to topic  [ 11 posts ] 
Author Message
 Post subject: Torpedo Cab Service
PostPosted: Sat, Jun 16, 2018 5:27pm 
Offline
Hack

Joined: Fri, May 25, 2018 3:01pm
Posts: 8
Are you human?: 951
Hi does anyone know a U.S repair center?


Top
 Profile  
Reply with quote  
 Post subject: Re: Torpedo Cab Service
PostPosted: Mon, Jun 18, 2018 3:59am 
Offline
Plank Cranker Wanker
User avatar

Joined: Tue, Feb 22, 2011 3:43am
Posts: 1800
Location: France
Are you human?: 951
if your unit is new or under warranty, please ask your retailer who will make contact with us. Thanks!

_________________
Affiliation: President @ OROSYS SAS, owner of Two Notes Audio Engineering

Creating pro audio product for the guitar and bass players:
Website : Two Notes Audio Engineering
Follow us on Youtube and Facebook
Two Notes samples on Soundcloud

For the best support, please check the FAQ and create a ticket on the Two Notes Help Desk


Top
 Profile  
Reply with quote  
 Post subject: Re: Torpedo Cab Service
PostPosted: Mon, Jun 18, 2018 8:05am 
Offline
Hack

Joined: Fri, May 25, 2018 3:01pm
Posts: 8
Are you human?: 951
Hi, thanks for your response I bought it used on Reverb. I had a USB hub short out and it took out my entire computer I tried connecting the Torpedo to my laptop and Windows won't recognize it? I tried everything I'm wondering if the unit itself was damaged? I don't know if there are any U.S repair facilities.

Mike


Top
 Profile  
Reply with quote  
 Post subject: Re: Torpedo Cab Service
PostPosted: Wed, Jun 20, 2018 2:30am 
Offline
Plank Cranker Wanker
User avatar

Joined: Tue, Feb 22, 2011 3:43am
Posts: 1800
Location: France
Are you human?: 951
I sent you the info via MP, for service when warranty is over, our official repair center is:

British Audio Service
5343 Charlotte Ave

Suite B

Nashville, TN 37209


​tel:​ 615-891-1788

​fax: 615-891-1919

_________________
Affiliation: President @ OROSYS SAS, owner of Two Notes Audio Engineering

Creating pro audio product for the guitar and bass players:
Website : Two Notes Audio Engineering
Follow us on Youtube and Facebook
Two Notes samples on Soundcloud

For the best support, please check the FAQ and create a ticket on the Two Notes Help Desk


Top
 Profile  
Reply with quote  
 Post subject: Re: Torpedo Cab Service
PostPosted: Wed, Jun 20, 2018 1:45pm 
Offline
Hack

Joined: Fri, May 25, 2018 3:01pm
Posts: 8
Are you human?: 951
Thanks so much


Top
 Profile  
Reply with quote  
 Post subject: Re: Torpedo Cab Service
PostPosted: Mon, Jul 09, 2018 10:46pm 
Offline
Hack

Joined: Mon, Jul 09, 2018 10:42pm
Posts: 6
Are you human?: 951
Nice! I can almost walk to British Audio from my office. Nice to know if my Le Bass or Torpedo C.A.B. ever needs work.


Top
 Profile  
Reply with quote  
 Post subject: Re: Torpedo Cab Service
PostPosted: Wed, Jul 11, 2018 2:51am 
Offline
Plank Cranker Wanker
User avatar

Joined: Tue, Feb 22, 2011 3:43am
Posts: 1800
Location: France
Are you human?: 951
Well I was close to your place last week then, was visiting Nashville for Summer NAMM. ;)

British Audio is great, and we support them if anything a bit complicated needs our engineers to step in. ;)

_________________
Affiliation: President @ OROSYS SAS, owner of Two Notes Audio Engineering

Creating pro audio product for the guitar and bass players:
Website : Two Notes Audio Engineering
Follow us on Youtube and Facebook
Two Notes samples on Soundcloud

For the best support, please check the FAQ and create a ticket on the Two Notes Help Desk


Top
 Profile  
Reply with quote  
 Post subject: Re: Torpedo Cab Service
PostPosted: Wed, Jul 11, 2018 9:53am 
Offline
Hack

Joined: Mon, Jul 09, 2018 10:42pm
Posts: 6
Are you human?: 951
guillaume_pille wrote:
Well I was close to your place last week then, was visiting Nashville for Summer NAMM. ;)


Wish I'd have stopped by and said "Hi" when I was at NAMM, but I was blowing through at a blistering pace after being at Gearfest the week before. My wallet was already broken.

I hear great things about British Audio and know a guy who works there. Nashville is the biggest "small town" you'll ever visit.


Top
 Profile  
Reply with quote  
 Post subject: Re: Torpedo Cab Service
PostPosted: Wed, Jul 11, 2018 10:01am 
Offline
Hack

Joined: Fri, May 25, 2018 3:01pm
Posts: 8
Are you human?: 951
Anyone know if there's another way to load IR's besides using usb?


Top
 Profile  
Reply with quote  
 Post subject: Re: Torpedo Cab Service
PostPosted: Wed, Jul 11, 2018 12:02pm 
Offline
Plank Cranker Wanker
User avatar

Joined: Tue, Feb 22, 2011 3:43am
Posts: 1800
Location: France
Are you human?: 951
If you don't believe in magic, i'm afraid USB is the only option...

The USB is controlled by the same chip than the screen, the knobs and switches and other key functions, so it should be fried, but you must have a professional take a look at the unit I think...

_________________
Affiliation: President @ OROSYS SAS, owner of Two Notes Audio Engineering

Creating pro audio product for the guitar and bass players:
Website : Two Notes Audio Engineering
Follow us on Youtube and Facebook
Two Notes samples on Soundcloud

For the best support, please check the FAQ and create a ticket on the Two Notes Help Desk


Top
 Profile  
Reply with quote  
 Post subject: Re: Torpedo Cab Service
PostPosted: Wed, Jul 11, 2018 12:54pm 
Offline
Hack

Joined: Fri, May 25, 2018 3:01pm
Posts: 8
Are you human?: 951
Thanks, I'm sending it to British Audio I love this thing so much and I've owned a ton of gear over the years.


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 11 posts ] 

All times are UTC - 5 hours


Who is online

Users browsing this forum: No registered users and 0 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group - Terms of Use