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Good morning Tone Heads, Ross from Two notes here! This sounds like the magnifier effect! I in-fact have a similar experiances with my Fender Amps here at Two notes HQ. We pulled together an article below which details this a little more - if you have any questions, please let us know...

Good morning Fredg73 Thanks for getting in touch. Ross from Two notes Here! The Low switch is actually a sensitivity switch and should be used - as you rightfully have - when your Captor X is clipping. With all amplifiers, the manner in which the power amp is configured differs both in terms of...

Good morning @schultheiss Thanks for all of this info. This indeed sounds like there is a grounding issue somewhere in the system but we would like our specialists to take a look at this. Would you mind submitting a support ticket at Support.Two-notes.com and letting us know when you have done...

Hi Hoober, Thanks for getting back to us and confirming. It sounds like we may have to do a deeper dive into your unit and we have let our specialist team know to jump on your ticket ASAP - we think for simplicity it will be best to continue the discussion on the Help Desk. If there is anything...

Good morning Hoober, I hope all is well and thanks for getting in touch. Ross from Two notes here. We think you have sent an enquiry to our help desk this morning and we have asked our team to expedite this as a matter of priority. These light flashed can indicate a system error, or could be...

Good morning @schultheiss Thanks for getting in touch - Ross from Two notes here. This sounds like the input of the amp is being overloaded by ReVolt's output. ReVolt outputs a line level signal which is significantly hotter than the instrument level signal an amplifier is specified for at its...

Good morning PaulieDee, Thanks for getting in touch. Ross from Two notes here. You can indeed, however you will be actioning an impedance mismatch - as such we advise following our guidelines in the knowledge base article below...

Hi Simon, Fantastic! If there is anything else you need, we are here to help!

Hi Simon, Thanks for bearing with me while I looked into this for you! The attenuated output is derived from the main load with an attenuation resistor between the main load and the connected speaker. Please let me know if there is anything else I can help you with.

Hi Simon, Thanks for getting back to me. I have just sent a message to our technical team and will loop back with you regarding this as soon as I hear from them! In the meantime, if there is anything else I can help you with, please do not hesitate to let me know.

Hi Simon, Thanks for getting back to me. When using an attenuation mode on the Captor, your Amp will only see the load of the Captor and therefore the impedance curve of the Captor will be impacted through your speaker. There may be some further impact applied by your cabinet, however this...

Good morning @simon_d Thanks for getting in touch. The attenuated out is taken post load and it sounds like this may be what we refer to as the magnifier effect - this is usually more apparent on clean tones and we have an article here that details this...

Hi @simon_d Thanks for getting back to me. There is a U shape on the impedance curve but we do not publish this. In actuality we find it a little misleading as there are EQ controls built into our units which alter the perception of the response. May I ask what the context in which you are...

Good morning Simon, Ross from Two notes here! Both Captor and the Captor X share the same loadbox design and as such feature the same impedance curve. Let us know if there is anything else we can clarify for you today!

Hi @AttitudeEra Thanks for getting in touch and we're so sorry to hear this. It sounds like we might need to do a diagnosis on your rig - are you able ton contact our support desk and a member of our specialist team can look into this for you please? Thanks so much! Ross

Hi @fpizzaga Thanks for getting back to me! Amazing news! We are so pleased to hear you are all set now! Please let us know if there is anything else we can help you with!

Hi @fpizzaga Thanks for getting in touch. There isnt a tutorial available sadly but we can certainly assist! Which MIDI switcher are you using?

Good morning, Ross from Two notes here! Please head to the Preset Manager tab in the Desktop variant of Torpedo Remote. Here, The Left panel indicates the preset folders on your computer. The right panel shows the presets stored in the unit. Move the presets up and down to change their order...

You are most welcome! If there is anything else you need, please let us know!

Hi @drjack69 Ross from Two notes here! Thanks for getting in touch. In the Cab browser pane, you have options to select Torpedo, Computer or Online - if you dont want to see the cabs that are on our store but not licensed to your account, please de-select Online. This way you should only see...