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Here is the address of the helpdesk: https://support.two-notes.com/

Hello Chris, can you please submit a ticket on the helpdesk of Two notes? Ideally we would like to hear audio samples. I will forward the ticket to the technical team so they can assess what is happening, and assist you as best as possible.

Hello Looking at some rig rundowns, Adam Jones plays on the following cabinets (and you have the equivalent in the Two notes Store): - MESA/Boogie 4x12 Rectifier (this is the traditional cabinet in World Tour Edition)https://store.two-notes.com/en/virtual-cabinets/395-1.html - MESA/Boogie...

Hello, all DynIR cabinets available in the Two notes Store work for Wall of Sound and with any USB-equipped Torpedo hardware (you will load the cabinets through Torpedo Remote in the hardware).

Hello. There is no workaround for MIDI with the C.A.B. M. The MIDI language is not implemented in the pedal. This is why there is no possibility of MIDI over USB communication either.

Hello. I have replied to your question related to the headphones in your other post :)

Hello The internal process is different for our DynIR and 3rd party IRs. The latter are converted to 48 kHz when they are imported to the Captor X. The 40 ms setting does not take out any bass. You have slightly less precision in the bass response compared to 200ms. However, it is not easy...

Hello, The Captor X has been tested with a variety of headphones with different impedances. It works perfectly well with 32 to 100 ohms headphones. It is also very good with 250 Ohms given by customer feedback. Thank you for the excitement and love about the unit :)

Hello it is not possible to use a Y cable at the SPEAKER OUT of the Captor X. In fact, it is even potentially harmful for your amp. You can only connect one cabinet to the Speaker Out of the Captor X if your cabinet does not have a speaker through to connect the other cabinet to.

Hello thank you for the first impressions :) Bluetooth is only for mobile devices. you cannot connect a computer via bluetooth to the Captor X. This question has been passed a number of tmes to the software team, and technically speaking, it is more difficult to have bluetooth communication...

Hello Alex, in order to help you as best as possible, can you submit a ticket on the helpdesk (support.two-notes.com), so the technical team get involved, please? We will need audio samples to monitor the noise. Can you please describe as clearly as possible your whole rig in the ticket? For...

Hello Is the second mic (MIC B) muted? if so the little screen above the fader of the mic will be black, and the mic will not show up.

Hello Lee. You can also use WoS in your DAW to add cabinet simulation to your dry amp sound provided by the Captor X. WoS is independent from the Captor X in terms of editing the sound and parameters.

Hello :) Have fun playing your amp, and feel free to post your reaction in the Two notes Audio Community :)

Hello. Very nice video clip :) Do not hesitate to post in our Facebook community here: Two notes Audio Community

Hello. The pairing of your phone with the Captor X is only done through the app Torpedo Wireless Remote. It must not be done through the OS of your phone via the bluetooth menu. Please unpair your Captor X from the OS of your phone, and start again by first opening the Remote app. Follow the...

Hello Aymeric. Is it when you playback the track you have recorded that it is louder than when you were recording the take? If so, check your settings in your DAW, and the levels in the project. If you are listening to the input of your interface when you are recording (direct monitoring) you...

All DynIR cabinets come with 8 different mics. Which hardware unit do you use with Torpedo Remote?

If you or the next owner has an issue, please submit a ticket on the Two notes helpdesk. It will be easier to solve the issue through our ticketing system than on Rig Talk.

Hello Vlad in order to be able to give you the best assistance please submit a ticket on the Two notes Helpdesk support.two-notes.com . I will be able to show your issue to the technical team with more ease, as well as ask the relevant files we need. I look forward to read your ticket on the...