I've done business with Nick, hands down exceptional service.
I've shot the shit with Nick, hands down cool cat who knows gearheads when he's talking to one.
He's offered straight up killer gear and excellent pricing; and has also (at times) directed me NOT to buy something when asked his opinion (which to me shows a level of integrity considering he could have easily capitalized at those times).
He's also been my BKP pimp for North America when I'm not dealing direct.
Sorry if you're having a problem, I'd suggest opening a dialogue with a high level of acceptance at the onset to get purported facts; and once laid out, stick to them and see where it goes.