Anybody know if Shure will honor repairs from Canada?

[Kapo_Polenton]

Got a quote on repairing my sm57 from a company in Montreal. I had checked all the leads.. they are fine. This thing is more than a few years old so I was interested in what it might cost. I had seen people sending theirs in to the company in the US and 50$, it was sent back working or replaced without bill of purchase etc.. because they "never die"... apparently this is how they stand behind their product. Not sure how it works for us, but the quote i got back is not from SHURE, looks more like a company that distributes for them here in Canada. Anyway, 11$ to get the mic there, and a "discount" quote for the capsule and work of 87$? Add to that another 10-15$ to get the mic back to me and i am at what, 113$? Seriously, I want to send this to Shure in the states with a note telling them i will never buy another one of their mics if that is the pricepoint for replacement/repair in other countries. The person who opens the box will probably say "look at this loser? lol, no worries.. EVERYONE still uses sm57's".... and they are probably right... except for the fact that I see more 906's popping over cabs in live use nowadays. If didn't already have all 57's and a 52 for my drum kit, I wouldn't be so annoyed by it but now I'll have to throw a 906 on the floor tom and the general sound i feel will be different between the two mics.

Anyway all this to say that i doubt i will take a dent out of their business or even a mouse size morcel, but they really should have even prices across the board. Anyone know if they would be a little more forgiving in their prices if I sent something from Canada? Is it even worth bothering to pay 20$+ postage and dealing witch customs on the way back? Probably not. I won't be buying shure again though.... on principle ! ..... (until i need another one that is...)

 

[PBGas]

That is really lousy. You can just buy a new one for that pricing.

 

[Kapo_Polenton]

exactly.. so now do I waste 15$ to get my broken mic back or do I let them keep it and probably use it for parts. I told the guy my next mic would not be a shure..he didn't seem to care, told me he was giving me discount pricing because generally the new capsule costs 93$ lol.. what a joke. Thinking about writing SHURE, maybe they'll send me a sticker.

 

[Anonymous]

Why spend 15$ to give them something?
What are you getting out of it?

 

[rcm78]

Why can't you send it directly to Shure in the states?

They replaced my drummers wireless headset for free. It was out of warranty and he got it wet. Told them what happened to it and they still replaced it...