Lava Cable Warrantee

[8len8]

This is just a warning in case you’re considering getting a Lava cable.

I had an instrument cable from them for several years, and it was lightly used. One day it developed a problem (static noise when one end was moved). I suspected it was an intermittent ground/shield connection. I later confirmed this.

When I contacted Lava about warranty return they said to return it after it completely failed (no signal through the cable). I guess they consider an intermittent static noise acceptable.

I’m sure others have no issues with their products or policies, but this experience has driven me away from Lava.

 

[Frehley12]

I wouldn't take that response from Lava. Just say it's dead now. An intermittent cable or a dead cable is useless. Did Lava email you that response? Use it against them.

 

[fek]

I bought a lava cable probably 10 years ago and it arrived dead. Sent them an email and they apologized and shipped a new one right back out. Use it from the guitar to the pedalboard a few times per week. I step on it, unplug and plug back into multiple guitars, and it is still solid. I think I bought it right before the original owner lost the company in a divorce or something if I remember correctly. Maybe things have changed over the years.

 

[trey85stang]

Just resolder it. There are two wires either the solder joint is cracked or the signal wire gave way a bit up from the solder joint. To me it’s not worth it to hassle with returning one.

 

[Devin]

Damn that sucks


I've been using the same Lava Retrocoil as my main cable for several years now and have been impressed by it's durability; hope it lasts me many more years