Splawn Quickrod 100W

Loved my 2005 until it died in 2021. Called Scott to see about sending it in for repair. I was willing to pay for the repair, as I knew the amp was old. He told me he wouldn't look at it, and told me to just buy a new QR. That is not standing behind your product. I will never own another one of his amps.
 
SFW said:
Loved my 2005 until it died in 2021. Called Scott to see about sending it in for repair. I was willing to pay for the repair, as I knew the amp was old. He told me he wouldn't look at it, and told me to just buy a new QR. That is not standing behind your product. I will never own another one of his amps.
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That is insane. Did you buy it new?
 
SFW said:
Loved my 2005 until it died in 2021. Called Scott to see about sending it in for repair. I was willing to pay for the repair, as I knew the amp was old. He told me he wouldn't look at it, and told me to just buy a new QR. That is not standing behind your product. I will never own another one of his amps.
Click to expand...

That’s shady business to turn it away and then recommend a new product in its place. But let me play devils advocate on the amp side for a second.

There’s a good chance he’s changed various suppliers of many components since then and either can’t get custom order products anymore or your amp has discontinued components in it that can no longer be sourced - making it near impossible to repair to sound like the original. He’s probably redesigned around those new changes to maintain or improve the tone.
 
SFW said:
Loved my 2005 until it died in 2021. Called Scott to see about sending it in for repair. I was willing to pay for the repair, as I knew the amp was old. He told me he wouldn't look at it, and told me to just buy a new QR. That is not standing behind your product. I will never own another one of his amps.
Click to expand...
I found your old thread. Did you ever get it repaired? Sounds like the early serial numbers 2005 earlier have parts and a different board no longer available. I would think a local tech could fix it?
 
I've got a Competition and I love mine, too. I've never had any problems with it, had it for about 10 years.

From what I saw when I opened it up, there wasn't anything in there that likely couldn't have been fixed unless the circuit board itself was faulty. It's well constructed and no more difficult to service than a 2203.

I can understand that some parts just aren't available anymore. I've heard a lot more good things about Scott's customer service than I have bad, but I don't know. I've never had reason to find out.
 
Way underrated amps. I got a fully loaded 100 Quickrod for $1800. B+ for sag, mid cut which takes out upper mids, and then sounds Friedman like, 1/2 power. Great at bedroom volumes and can peel paint if desired. Don’t get the weird descriptions people put on them . Stiff, weird mids etc. BS. Try one if you can, you may be pleasantly surprised…

 
I know there is some scorn here over low wattage amps, but my 22w 6V6 powered Quickrod is in the short list of "keeper" amps after the resent purge. Don't let the lower wattage fool you though, it'll hang.
 
I've owned several Splawns and loved them all. I'm down to one 'Fully Loaded' QR. FWIW - I will say that the New/Old Switch and the Mid/Cut Switch really do address what some have identified as 'weird mids' and allows the Splawn to sound killer with a wider variety of speakers.
 
glpg80 said:
That’s shady business to turn it away and then recommend a new product in its place. But let me play devils advocate on the amp side for a second.

There’s a good chance he’s changed various suppliers of many components since then and either can’t get custom order products anymore or your amp has discontinued components in it that can no longer be sourced - making it near impossible to repair to sound like the original. He’s probably redesigned around those new changes to maintain or improve the tone.
Click to expand...
I've had two QRs that both had issues and Scott was not willing to help. I bought them used and was willing to pay whatever needed but he was a no go and would not even really offer me support to troubleshoot via email or by phone. One had multiple cold solder joints causing major issues that took me forever to finally track and fix myself, that QR was less than a year old if I remember. I can't recall the problem with the QR before the former but it led me to sell the amp with a disclaimer of the issue.
 
I had a Competition that didn’t blow me away, but I made it work. It quickly developed an extremely loud hum/noise floor. I went through all the tubes and everything checked out. I called for assistance and all I got was “it is your pickups”. Yet it had the problem with every guitar I owned at the time.

Also owned a Super Comp that I got as part of a trade. I did like that one and it had no issues. But I eventually decided to move it on.
 
SFW said:
Loved my 2005 until it died in 2021. Called Scott to see about sending it in for repair. I was willing to pay for the repair, as I knew the amp was old. He told me he wouldn't look at it, and told me to just buy a new QR. That is not standing behind your product. I will never own another one of his amps.
Click to expand...
MetalHeadMike said:
I've had two QRs that both had issues and Scott was not willing to help. I bought them used and was willing to pay whatever needed but he was a no go and would not even really offer me support to troubleshoot via email or by phone. One had multiple cold solder joints causing major issues that took me forever to finally track and fix myself, that QR was less than a year old if I remember. I can't recall the problem with the QR before the former but it led me to sell the amp with a disclaimer of the issue.
Click to expand...
I am going to speculate that Scott was/is trying to move new amps versus service his older amps as sales have diminished in the last few years. I agree that is not standing behind the product but he probably views it as he stands behind his amps within the warranty period and that's good enough. Since it seems he is now a one man shop he probably wants to spend time building that troubleshooting used amps.

Probably not the best customer service move but does Bogner take used amps in for service not owned by the original owner past the warranty? We know Mesa Boogie services their old amps to non original owners.

Friedman has taken his amps from non original owners after the warranty period....that's standing behind your product.:2thumbsup:
 
harddriver said:
I am going to speculate that Scott was/is trying to move new amps versus service his older amps as sales have diminished in the last few years. I agree that is not standing behind the product but he probably views it as he stands behind his amps within the warranty period and that's good enough. Since it seems he is now a one man shop he probably wants to spend time building that troubleshooting used amps.

Probably not the best customer service move but does Bogner take used amps in for service not owned by the original owner past the warranty? We know Mesa Boogie services their old amps to non original owners.

Friedman has taken his amps from non original owners after the warranty period....that's standing behind your product.:2thumbsup:
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This was like 2018 FWIW.
 
I was probably never getting a splawn anyway. So it doesn't really affect him. But now I never will. All he does is completely screw people that want to sell his amps. Who would want to buy one used with this thread?
 
harddriver said:
does Bogner take used amps in for service not owned by the original owner past the warranty?
Click to expand...

Yes he does. You contact them via email and set it up. It’s not as formal as a phone call or a national repair center but I’ve never heard of Bogner turning down anything he’s designed directly.
 
I bought a new QR in box from a guy who bought two and only needed one because the project he was working on fell through. Really wanted to love it, but didn't. Gear 1 and 2 were usable for me but the feel was off for what I wanted.

I don't use a lot of low end so gear 3 was unusable. Kept it for a while trying to fall in love because on paper it was what I wanted. Sold it and moved on. I do look at local ads when they come up for sale and would consider one again at the right price. The right price for me though would be in the area of it would be sold before I saw the ad.
 
Thought he was supposedly a bible toting straight up guy.:confused:
Not sure if his shop still has some Bible vers, on the shop wall
Think he singed my Quick Rod with a vers number.
Sorry to hear the flip side of his shit show.

Practice what you Preach,:thumbsdown:
 
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