I was told by several people that I should share my guitar Center experience with you. I’m not sure you would care but I figured why not.
I bought a Diezel VH2 from my local Guitar Center .They had to order it for me and have it sent to my house because they didn’t have one in stock . So it was sent from their warehouse . I received it and after a couple of days it had to be returned due to an issue with what appeared to be a cold solder joint.
So they took it back no problem and ordered me another one . I received the “new” one yesterday . It was a used VH2 in a diesel hagen box with old shipping labels on it from the box being shipped prior to shipping it to me .It was wrapped in bubble wrap with no footswitch,no manual and no power cord and a spot in the tolex that appears to have been repaired using a vinyl repair kit. When I contacted them they said send it back and they would send me another one .which is what I would expect . However what I found odd about the conversation is that they said they have a limited number of these heads . Is that the reason for sending me a used one ? Also there is no doubt that whoever shipped this knew it was used . I knew it before I ever opened the box.
I'm going back with the head today and unless they want to sell me the used one at a deep discount I plan to just get my money back. I really don't want to wait another week to see what they may send next.
I bought a Diezel VH2 from my local Guitar Center .They had to order it for me and have it sent to my house because they didn’t have one in stock . So it was sent from their warehouse . I received it and after a couple of days it had to be returned due to an issue with what appeared to be a cold solder joint.
So they took it back no problem and ordered me another one . I received the “new” one yesterday . It was a used VH2 in a diesel hagen box with old shipping labels on it from the box being shipped prior to shipping it to me .It was wrapped in bubble wrap with no footswitch,no manual and no power cord and a spot in the tolex that appears to have been repaired using a vinyl repair kit. When I contacted them they said send it back and they would send me another one .which is what I would expect . However what I found odd about the conversation is that they said they have a limited number of these heads . Is that the reason for sending me a used one ? Also there is no doubt that whoever shipped this knew it was used . I knew it before I ever opened the box.
I'm going back with the head today and unless they want to sell me the used one at a deep discount I plan to just get my money back. I really don't want to wait another week to see what they may send next.