VM-202 Firmware update issue

Fisrt let me say that I'm very happy with the VM-202. It does just what I wanted it to do...but, when I try to install/run Torpedo Remote I get a messge saying there is a firmware update for my device, but when I attempt to the update I receive a message saying the update can't be completed at this time and to try later. This happens each time I try to launch remote. Any ideas?
 
Please send a message to the support desk so we can help you:

http://support.two-notes.com/

Actually we are experiencing some issues with transatlantic downloads at this time, we already changed our file server location with no real benefit, we are working hard to solve this annoying issue.
 
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