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 Post subject: Bricked CAM M
PostPosted: Thu, Jun 25, 2020 8:47pm 
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Hack

Joined: Thu, Jun 25, 2020 8:35pm
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I installed v5 of Torpedo Remote and attempted to install the new firmware. The process hung up and now it says, "No user firmware. Connect Remote. Debug Info: 33." I've tried while in update mode but my Cab M will no longer connect and says, "Update Mode 1. Not connected." I can't use Remote to update the firmware anymore. I've tried everything I can think of, rolling back drivers and installing older versions of Remote but nothing works, help! I'm so bummed out because I was so excited about Cab M+.


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 Post subject: Re: Bricked CAM M
PostPosted: Fri, Jun 26, 2020 8:12am 
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Hack

Joined: Wed, Jul 11, 2018 2:56am
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Hello, we have released a fix to this issue today. Please head to the C.A.B. M+ page (https://www.two-notes.com/torpedo-cab-m) and download (again) and install Torpedo Remote (v5.3.1). This will solve your issue. If not, please submit a ticket on Two notes' helpdesk (support.two-notes.com).

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Dilan - Product Specialist at Two notes Audio Engineering


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 Post subject: Re: Bricked CAM M
PostPosted: Fri, Jun 26, 2020 4:32pm 
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Hack

Joined: Thu, Jun 25, 2020 8:35pm
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Are you human?: 951
Thanks, I downloaded the latest Torpedo Remote and now it says it, "Cannot find the firmware file on your computer."


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 Post subject: Re: Bricked CAM M
PostPosted: Mon, Jul 20, 2020 5:12am 
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Plank Cranker Wanker
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Joined: Tue, Feb 22, 2011 3:43am
Posts: 2079
Location: France
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Hi glitch, if your issue was not fixed yet, the best is to contact our Help DEsk:

https://support.two-notes.com/

_________________
Affiliation: President @ OROSYS SAS, owner of Two Notes Audio Engineering

Creating pro audio product for the guitar and bass players:
Website : Two Notes Audio Engineering
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For the best support, please check the FAQ and create a ticket on the Two notes Help Desk
The largest online community ofTtwo notes products users is on Facebook: https://www.facebook.com/groups/twonotesaudiocommunity/
Share presets with the community: https://exchange.two-notes.com/index.php


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