Joined the forum to post this:
I have a Rebel 30, bought new in March 2019. Out of the box, power on and switch to "Play" -- it immediately smoked a tube.
Email Egnater Support. Blad said this sometimes happens when they sit in warehouses for a long time. Hmm.
Sent it in for warranty repair. Three weeks later I get back another amp (new serial #). This one was okay, fabulous tones, thinking I am finally going to get that Egnater goodness I paid almost $1K for. Started taking it to rehearsals and gigging with it 5-6 times a month. Life was good.
That came to an end after about 3 months when the amp started making popping and hissing noises on "Play" regardless of whether anything was plugged in. Did not change with Channel or by changing volume or other settings. It is a fixed, hissing, scratching, popping noise. Very annoying.
Emailed Blad again. He did not read and comprehend my description of the issue, that is was occurring when the amp was on "PLAY". Suggested something about the caps discharging when the amp was on "STANDBY". Okay, like that helps. He also commented that "this is a high gain amp and of course it will get loud and make noise". Not in my world friend.
Tried to pretend problem did not exist. Until about a month later the noise got so bad I couldn't even use the amp at home. So I email Blad, tell him I am sending it in, no discussion, PAID for the shipping to California thinking perhaps I might get on his good side and have the amp bumped up to a VIP level. Based on what I researched on Rig Talk and elsewhere, suggested that it *might* be a bad reverb board, maybe try disconnecting that and see if the noise goes away.
Wait. Wait some more. After 5 weeks, Blad gets back and said they ran a set of "diagnostic tests" on my amp, found no problem and are shipping it back to me. So I expect I will have same issue when I receive amp -- a nice looking amp making big noises and drawing attention to itself in front of 300 people. Embarrassing I tell you.
I see a trend developing. I have run into this sort of thing before and don't have the time or energy to deal with it. At this point I am ready to unload the Rebel 30 and go back to my old and uber-reliable ENGL 5050 / Rocktron pre-amp / 12" Celestion Vintage 30 monster that weighs 72 lbs and was killing my nearly 60 y/o back.
I know this is a rant -- and I feel better.
If anybody has any commentary, would love to hear it. Especially from Egnater.
Chris R
I have a Rebel 30, bought new in March 2019. Out of the box, power on and switch to "Play" -- it immediately smoked a tube.
Email Egnater Support. Blad said this sometimes happens when they sit in warehouses for a long time. Hmm.
Sent it in for warranty repair. Three weeks later I get back another amp (new serial #). This one was okay, fabulous tones, thinking I am finally going to get that Egnater goodness I paid almost $1K for. Started taking it to rehearsals and gigging with it 5-6 times a month. Life was good.
That came to an end after about 3 months when the amp started making popping and hissing noises on "Play" regardless of whether anything was plugged in. Did not change with Channel or by changing volume or other settings. It is a fixed, hissing, scratching, popping noise. Very annoying.
Emailed Blad again. He did not read and comprehend my description of the issue, that is was occurring when the amp was on "PLAY". Suggested something about the caps discharging when the amp was on "STANDBY". Okay, like that helps. He also commented that "this is a high gain amp and of course it will get loud and make noise". Not in my world friend.
Tried to pretend problem did not exist. Until about a month later the noise got so bad I couldn't even use the amp at home. So I email Blad, tell him I am sending it in, no discussion, PAID for the shipping to California thinking perhaps I might get on his good side and have the amp bumped up to a VIP level. Based on what I researched on Rig Talk and elsewhere, suggested that it *might* be a bad reverb board, maybe try disconnecting that and see if the noise goes away.
Wait. Wait some more. After 5 weeks, Blad gets back and said they ran a set of "diagnostic tests" on my amp, found no problem and are shipping it back to me. So I expect I will have same issue when I receive amp -- a nice looking amp making big noises and drawing attention to itself in front of 300 people. Embarrassing I tell you.
I see a trend developing. I have run into this sort of thing before and don't have the time or energy to deal with it. At this point I am ready to unload the Rebel 30 and go back to my old and uber-reliable ENGL 5050 / Rocktron pre-amp / 12" Celestion Vintage 30 monster that weighs 72 lbs and was killing my nearly 60 y/o back.
I know this is a rant -- and I feel better.
If anybody has any commentary, would love to hear it. Especially from Egnater.
Chris R