Torpedo Remote Interface Not Showing Up

sid

New member
Hello,
i am having problems with the Torpedo Remote Software and my CabM Device. All of a sudden the the Torpedo Remote window (User Interface) is not showing up. I am able to start the software, it seems like the presets, cabinets und user IRs of bank 0-3 are loaded, but in the end the User Interface does not show up. I am using the latest version 5.1.4 and the newest windows 10 Pro version. I have seen this article on the Two Notes Website, but I think this is a different problem.

https://support.two-notes.com/knowledge ... rticle=346

Torpedo Remote on my ipad is working and it tells me the CabM has the newest firmware.
Has anybody an idea?
Kind regards
Stefan
 
Hey Stephan, well, it looks a LOT like the issue we address in the article.

Just to make sure, create a ticket on the Help Desk and the developers will help you fix this. Try first the tutorial, another USB port or another usb cable if you have one and a Windows reboot. Just in case.
 
Hello, just saw your answer. I already have contacted the support. That helped.
Thank you very much!
Stefan
 
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