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PostPosted: Thu, Jul 02, 2020 6:13pm 
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Hack

Joined: Thu, Jul 02, 2020 5:52pm
Posts: 6
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Hello,
I own a Torpedo Studio and I have installed the Remote software v5.3.2.
Everything works fine but I cannot save presets to my computer.

I have selected the preset folder:
"C:\Users\Mario\Documents\Two notes Audio Engineering\Presets"
in the remote software settings.

When I try to save a preset to that folder, I always get the error message:

"Error while writing file C:\Users\Mario\Two notes Audio Engineering\Prests\test1.top"
"Verify write permissions."

What am I doing wrong? Can anybody help?

Thank you very much in advance

br
Mario


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PostPosted: Tue, Jul 07, 2020 2:19am 
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Hack

Joined: Thu, Jul 02, 2020 5:52pm
Posts: 6
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in the case that anyone is interested, I solved the problem.

The issue was, that my virus software (Bitdefender) had blocked Remote to write in any folder.

I changed that in Bitdefender and now it works.

br

Mario


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PostPosted: Wed, Jul 08, 2020 5:50am 
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Hack
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Joined: Mon, Apr 27, 2020 4:31am
Posts: 34
Location: Devon, England
Are you human?: 951
Glad you got it sorted Mario!

_________________
Jason Wilding
Director of Marketing
www.two-notes.com


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