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 Post subject: Installing Cabm Remote
PostPosted: Sat, Apr 06, 2019 9:16pm 
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Hack

Joined: Sat, Apr 06, 2019 7:57pm
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Just bought the Cabm, using it with my tube amps and a Captor. Loving the sounds, but am unable to install the torpedo remote v5 for pc. Downloaded the executable, the sign in screen pops up but tells me password or email is incorrect.

I reset my password on the Two notes website and am able to log in and out and in again with the same password/email but no luck while trying to install torpedo remote.

Thanks, any help would be appreciated, Anthony


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PostPosted: Mon, Apr 08, 2019 3:02am 
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Plank Cranker Wanker
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Hi Anthony,

maybe your license needs to be re-generated (it should have been done automatically when changing the password), could you please create a ticket on the Help Desk so my team can fix that for you?

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Affiliation: President @ OROSYS SAS, owner of Two Notes Audio Engineering

Creating pro audio product for the guitar and bass players:
Website : Two Notes Audio Engineering
Follow us on Youtube and Facebook
Two Notes samples on Soundcloud

For the best support, please check the FAQ and create a ticket on the Two notes Help Desk


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PostPosted: Mon, Apr 08, 2019 1:54pm 
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Hack

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Thanks for the response, yes I created a ticket.

I did regenerate the license for wall of sound, but cannot sign in to torpedo remote.

"When launching the Torpedo Wall Of Sound or the Torpedo Remote, a message will inform you that a new license is available. Press Download License" to download and validate your new license."

I can launch torpedo wall of sound, however, using exact same password and email address, cannot launch torpedo remote. I can launch remote on guest mode, however.

Thanks again

I also cannot register the cab m because I do believe this must be done through the torpedo remote, attempts to register on the Two notes site tell me as much. I've been able to register my captor.


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PostPosted: Thu, Apr 11, 2019 2:47am 
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Plank Cranker Wanker
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Could you please give me your ticket number so I take a look at it? I don't find you.

_________________
Affiliation: President @ OROSYS SAS, owner of Two Notes Audio Engineering

Creating pro audio product for the guitar and bass players:
Website : Two Notes Audio Engineering
Follow us on Youtube and Facebook
Two Notes samples on Soundcloud

For the best support, please check the FAQ and create a ticket on the Two notes Help Desk


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PostPosted: Thu, Apr 11, 2019 10:37am 
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Hack

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Sorry I hadn't posted a resolution. Ticket number 11182, but it has been resolved. I won't admit user error, but it's possible!

Only thing I can think of is I didn't hook up the cab m via USB before launching torpedo remote, although I thought I had on previous attempts.

100% functional, much easier using remote to dial in what I want, and saving to the torpedo makes this a dream set up.
Thanks, Anthony


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PostPosted: Fri, Apr 12, 2019 2:24am 
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Plank Cranker Wanker
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Ok good to know it was fixed. Plugging the unit before or after you launch Remote doesn't matter, that's weird.

Maybe a glitch, it happens. :confused:

_________________
Affiliation: President @ OROSYS SAS, owner of Two Notes Audio Engineering

Creating pro audio product for the guitar and bass players:
Website : Two Notes Audio Engineering
Follow us on Youtube and Facebook
Two Notes samples on Soundcloud

For the best support, please check the FAQ and create a ticket on the Two notes Help Desk


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