reverb sellers...

[napalmdeath]

And on another note, a friend of mine found a REALLY old Recto on Reverb at a crazy cheap price. He hit the buy i now option and paid, but was contacted by the seller saying sorry, they sold it to someone else. They also had the amp on Ebay. And Reverb did NOTHING in that situation. You can use Reverb's site but they are useless when you need customer support.

They're a joke. Nice enough but do not do crap. They just send you to Paypal after wasting your time assigning a specialist to handle your case. Took about 5 days. The specialist explained to me how to file a Paypal claim. I knew more than he did about it. I could have filed my own claim five days sooner. Here I am thinking they have control like Ebay does. Nope.

Yeah, pretty much. I got a shitty deal a couple years ago, and they basically did nothing. Paypal wasn't much help either. The seller lied, lied, lied, and they closed the case based on the seller agreeing to follow through on his end. Guess what.. He lied again. Never did what he said he would, but they took the word of a proven liar, and I still got screwed with no resolution.

 

[spliffsperlunk]

Should have paid the man when you accepted the offer! Kinda works both ways, buyers suck sometimes too. When I make an offer that's accepted, I pay. IMMEDIATELY. You had time to browse & make offers, but paying wasn't a priority?

If you have time to press the button to "accept offer", you've got time to "pay now". That's kinda how it works. Who's to say this guy hasn't been burnt from non-payers? Buyers back out and not pay too, you know.

You sound like a spoiled baby. Paying for it would have avoided all the drama.

Agreed^ .
Yeah not all sellers are very considerate much less honorable which sounds like the case here but sending payment right after accepting the sellers counter offer is the only way to officially seal the deal and should have only took a minute or two.
Not placing blame on the Op but if you really want what the sellers got these are the steps I take as well.

 

[errrrrl]

My point is, (one of them, anyway), is paying immediately is how I roll, and anyone who has the time to browse, haggle, and accept offers, has time to PAY NOW.

It's how I roll too but it's really lame about that seller though. Had that happen to me on ebay back in it's early years. Bought a flatscreen NEC monitor for $1,200 (back when everyone was still rolling with CRT screens) and the seller backed out, later said it was already sold and blamed ebay.. Then 5 days later that fucker ask me if I still want the monitor and that it's available. People suck

 

[mooncobra]

The opposite happened to me. I saw an amp on Reverb and messaged the seller. We began texting back and forth. We made a deal and I sent payment. About ten minutes after I paid and he said he was going to ship , he texted me where someone bought it and paid on Reverb after I paid. I told him to cancel the guy but he wouldn't. He was worried about getting trashed where he thought the buyer might be on a forum. He refunded me immediately. I still thought it was shitty. He should have ended his listing immediately after I paid or honored our deal.

that's not cool. irritating when this stuff happens.

 

[sg guy]

-like it or hate it, it's an option in the reverb sellers control panel, someone can "pay now" and the seller can not except, even with the money physically in the seller's account, he can send it back for any reason, if you get screwed, your gonna have to go through the process with PayPal, all the while they hope you just give up, it usually takes multiple phone calls to get something resolved,

 

[voodooradio1]

Should have paid the man when you accepted the offer! Kinda works both ways, buyers suck sometimes too. When I make an offer that's accepted, I pay. IMMEDIATELY. You had time to browse & make offers, but paying wasn't a priority?

If you have time to press the button to "accept offer", you've got time to "pay now". That's kinda how it works. Who's to say this guy hasn't been burnt from non-payers? Buyers back out and not pay too, you know.

You sound like a spoiled baby. Paying for it would have avoided all the drama.

dude, go fuck yourself, I drive tractor trailers for a living and was literally stopped for a drink and accepted the offer through my email. And I just checked the time stamps, it was 20 minutes after the accepted offer that he canceled the transaction.Had to wait to move money from different accounts so no, I didn't have time to pay now. I have perfect feedback on every forum and every selling outlet for a reason, because I have integrity and believe in my word.

I don't agree with the above member insulting you, but the point he brought up was valid. A deal isn't a deal until money changes hands. Had it been between friends, you could call foul, or question the sellers integrity, but with online transactions neither party knows anything about the other. I can't count the folks that have told me they wanted what I was selling, and would send the money as soon as they got home, only to never hear from them again. I don't hold anything for anyone anymore, unless I have dealt with them in the past, and the deal went smoothly. I also don't make offers on anything without making sure I have enough in my PayPal account to cover it,( Like you, I learned that lesson the hard way) and I pay for it the moment the dealing is done. Sorry you missed out man, but it is just a guitar, and there are plenty more out there. Good luck, and hope you find what you are looking for.

 

[FourT6and2]

A deal isn't a deal until money changes hands.

Ever buy a house? Sign a contract of any kind? Unless it's a back-alley deal or a bunch of PMs on a forum, hitting the BUY button or ACCEPT OFFER button on Reverb or Ebay or the like, is definitely a "deal."

 

[s_swanson]

I quit posting items on multiple sites for this very reason. I realized it was only a matter of time before I sold something on eBay and then didn't catch it on time to end my listing on Reverb before somebody bought it there as well. I see a lot of items listed in multiple locations, so I'm sure it happens.

 

[RedB4Black]

A deal isn't a deal until money changes hands.

Ever buy a house? Sign a contract of any kind? Unless it's a back-alley deal or a bunch of PMs on a forum, hitting the BUY button or ACCEPT OFFER button on Reverb or Ebay or the like, is definitely a "deal."

Bullshit. Money talks. If You got time to hit buy it now or accept the counter offer you got time to pay immediately. I don't trust anybody on the Internet to complete the sale until I have cash in my account if someone else is going to pay for now, then they get the sale. I'm not waiting for anybody. too many people backed out on me in the past to pass up a guaranteed sale over a promise to buy.

 

[Racerxrated]

Should have paid the man when you accepted the offer! Kinda works both ways, buyers suck sometimes too. When I make an offer that's accepted, I pay. IMMEDIATELY. You had time to browse & make offers, but paying wasn't a priority?

If you have time to press the button to "accept offer", you've got time to "pay now". That's kinda how it works. Who's to say this guy hasn't been burnt from non-payers? Buyers back out and not pay too, you know.

You sound like a spoiled baby. Paying for it would have avoided all the drama.

Not even, no way...The buyer accepted the sellers counter offer, they had a deal. At that moment the buyer was bound to purchase the item, and the seller to sell it to him. As a seller, you don't pull the rug out because the buyer hasn't paid yet after 45 minutes. He fucked him. Total dick move...

Agree 1000%. Make an offer, they accept it. Should be a done deal. No way is a 45 minute delay in paying for it justify the fucktard seller in backing out. When I ebayed I sometimes had to wait a few days to get paid. As long as the buyer communicates with me It's all good. 45 minutes?? Give me a break. He just got a better offer and backed off like a complete douchebag. What an asshole.

 

[napalmdeath]

I couldn't count the number of times people have wanted things, ask for my paypal, then disappear. People's word means nothing anymore, and the world is full of flakes.

 

[acidvoodoo]

Its buyers too. I had some dumb ass make an offer on my amp, I accepted, a day later he paid by e-check which took about 4 days to clear. The day it cleared I was printing a shipping label, I get an email from reverb and this asshole puts in a refund request behind my back. I ask him whats up, and he tells me he just found some info that suggests some models of this amp can have issues and he can't afford possible future repairs. WTF. Isn't this research you should have done before deciding to make a purchase!?!?

 

[rsm]

 

[SpiderWars]

Happy Friday Reverb story. I thought my late 80's Kramer Focus 3000 had a Strat-compatible neck pocket. I bought a neck on Reverb. The dude was kind of chatty in messages and I mentioned it was going on a Focus 3000. He told me he was pretty sure it was not a proper fit. I measured it, he was right. Full refund immediately. Then he got stuck with a Paypal fee which he said not to worry about. I gifted him the fee.

 

[Chris O]

Online purchases are always risky, and since "HONOR" is a concept long forgotten in this country, I don't ever see that changing.

That said, any time I buy something online, I pay immediately. It's respectful to the seller, and then you're less likely to have the rug pulled from under you.

 

[Deanmachine]

Reverb doesn't do crap I bought a Diezel amp paid immediately then the seller went quiet I contacted Reverb only to have them tell me they will try to " reach out" to him ..it got to the point where I asked them to give me his phone number but they wouldn't so they could protect his privacy but not my 2500.00..eventually I went and filed a claim with PP and then the seller contacts me tells me he was in a place with no internet for weeks ? ..he finally ships the amp and the power tubes were not pulled they were broken he shipped the amp face down and then I find out the amp had an undisclosed mod..thanks Reverb for all the reaching out ..I wish my seller would have backed out in the end .

 

[voodooradio1]

A deal isn't a deal until money changes hands.

Ever buy a house? Sign a contract of any kind? Unless it's a back-alley deal or a bunch of PMs on a forum, hitting the BUY button or ACCEPT OFFER button on Reverb or Ebay or the like, is definitely a "deal."

I agree, but that isn't what he said happened. He said that the were emailing back and forth in an effort to reach a price they could agree on.No mention of a buy button being hit. If those emails were through reverb, and the deal was reached that way, then yeah, the seller shouldn't have backed out.
I still wouldn't sweat it if it happened to me. If a person is shitty enough to back out of an official deal, they are shitty enough to lie about the condition of what they are selling. It is no surprise that there are shit sellers out there. I would just cross the guy off of my list of trusted sellers, and move on. It is a buyers market, and there are many sellers out there that will give you a square deal.
To answer your questions, yes, and yes. I create and sign contracts on almost a daily basis in my business. Those contracts don't go any further than signing until I get paid for the services/materials outlined within the contract. Seriously, would you ship an instrument, or anything else without first securing payment. Personally I don't care if a seller takes a day to pay, but some people won't wait 10 minutes. Knowing that everyone isn't as laid back about it as I am, is why I pay promptly. It isn't a hassle to make sure you have money in your PayPal account BEFORE you go shopping, and BEFORE you start negotiating a deal.

 

[cecilbag]

I've had several "buyers" never pay for purchases on reverb. Reverb doesn't do jack but it's still cheaper than eBay.

 

[RJF]

I'm in the "money talks" camp. There is no actual deal until money exchanges hands. There are WAY too many tire kickers out there to actually take people seriously. Only way to take a buyer seriously, is when they send the money.

 

[RJF]

A deal isn't a deal until money changes hands.

Ever buy a house? Sign a contract of any kind? Unless it's a back-alley deal or a bunch of PMs on a forum, hitting the BUY button or ACCEPT OFFER button on Reverb or Ebay or the like, is definitely a "deal."

We are not buying houses. An escrow is a legally binding contract, a contract that can be cancelled btw.

This is internet buying/selling of misc hobby items. There is no legally binding anything when someone clicks a button on an internet auction site.