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  1. RossJohnDavies

    Genome License

    Hi @steveb63 Thanks for getting in touch. Your support ticket has been received and you will get a reply from the team in your email inbox asap. In terms of the crash, are you able to provide us with some more information concerning the circumstances around this? What DAW are you using? Is...
  2. RossJohnDavies

    Introducing GENOME

    Hi @C.O.D. Thanks for getting in touch - Ross from Two notes here. We've got some support articles that you may find useful - i've linked these below. Demoing Components in GENOME https://helpdesk.two-notes.com/portal/en/kb/articles/demoing-purchasing-dynir-components-in-genome Preset...
  3. RossJohnDavies

    Torpedo Captor 16 impedance question

    Hi @sleep80 No problem at all - if you have any other questions, please dont hesitate to let me know!
  4. RossJohnDavies

    Torpedo Captor 16 impedance question

    Hi @sleep80 Thanks for getting in touch. Ross from Two notes here. The Dark Terror has a 16Ω output. We would suggest connecting the 16Ω output of your Amp to the red nut input of the Captor and then your cab to the ATT output of the loadbox. This way, your amp and Captor loads are matched and...
  5. RossJohnDavies

    Introducing OPUS

    Good afternoon Arnaud, Thanks for getting in touch. We are pleased to confirm our team are looking into your ticket now and will respond ASAP! In the meantime, please let us know if there is anything else we can help you with.
  6. RossJohnDavies

    Valve amp without cab and Captor 8

    Good evening @andersh Thanks for getting in touch and we are very sorry to hear this. You should indeed be able to use your amp and a Captor for silent recording / an Amp DI. Are you able to confirm how you had this connected up in terms of the outputs of your amp and the inputs of the Captor...
  7. RossJohnDavies

    GENOME: more pedals/modules/plugins talk

    Good afternoon @curiousgeorge Thanks for getting back to us and noted - you can always relay requests here and we will certainly feed them back. :)
  8. RossJohnDavies

    Mesa Cabclone IR file format

    No problem at all - if there is anything else you need, please let me know!
  9. RossJohnDavies

    Mesa Cabclone IR file format

    Good morning @rarebitusa Thank you for getting in touch. Ross from Two notes here. I am sorry to say that the CabClone IR cannot load DynIRs; instead this only loads compatible static IRs in the formats kindly supplied by @BenoA in the post above. Please let us know if there is anything...
  10. RossJohnDavies

    Introducing OPUS

    Good morning @Dexter.Sinister Thanks for getting in touch - Ross from Two notes here. We are so pleased to hear your ihnitial impressions are positive and you are most certainly correct - the key to generating a killer direct tone is careful tweaking of your preset's parameters in line with...
  11. RossJohnDavies

    Torpedo Captor problem

    Good morning @Paxofon Thanks for getting in touch and we're sorry to hear that. Ross from Two notes here. Could we ask that you contact our support desk please and a member of the team will get you up and running in no time. For convenience I have included a link below for quick reference...
  12. RossJohnDavies

    Captor X Speaker output to audio interface, is it ok?

    You are most welcome! Happy to help!
  13. RossJohnDavies

    Captor X Speaker output to audio interface, is it ok?

    Good afternoon @guigh.live Thanks for reaching out. This is not advisable and could cause damage to your equipment. This output is designed for connection to a Speaker Cabinet only. Instead, you could use an XLR -> TRS cable hooked up to the XLR DI outputs of the Captor X. If you have any...
  14. RossJohnDavies

    Tube Change in Revolt?

    Good morning @Spirit Ross from Two notes here! Glad to hear this has worked out well for you! There are actually quite a few threads on our Facebook ReVolt User Community concerning this - have you checked this out yet? For convenience I have included a link to the page below. >...
  15. RossJohnDavies

    Introducing GENOME

    Thanks so much! We will let the team know you are inbound with an enquiry!
  16. RossJohnDavies

    Introducing GENOME

    Hi @Arch Stanton Thanks for getting in touch and we are sorry to hear this. Could we ask that you contact our support team by raising a ticket at Support.Two-notes.com and a member of the team will get you up and running in a snap!
  17. RossJohnDavies

    Introducing GENOME

    No worries at all - it is definitely worth checking out - there are loads of great captures there! If you happen to create one yourself, we would love to hear it!
  18. RossJohnDavies

    Introducing GENOME

    Thanks for the positive feedback here and we have certainly sent this to our development team for consideration. However, in the interim, have you checked ToneHunt.net to see whether a model has been captured?
  19. RossJohnDavies

    Introducing GENOME

    Great to hear this has worked for you and thanks for letting us know! If there is anything else you need, we are here to help!
  20. RossJohnDavies

    Introducing GENOME

    Thanks for getting back to me. Hmm, this indeed sounds a little odd. Could I ask that you reach out to our support desk and a member of our specialist team can look into this for you. Support.Two-notes.com
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