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Hello You can perform the factory reset through Torpedo Remote, then you can unregister the Torpedo Studio from your Two notes account from this page https://store.two-notes.com/en/index.ph ... tnLicenses . The next owner will have no trouble in registering the Torpedo Studio to his account...

Hello. thanks for the feedback about the presets. We are working on improving the Exchange website to make downloading presets easier for all users. I wil forward your suggestion.

Thank you for the update. If you ever need more assistance, please feel free to contact us through the Two notes Helpdesk (support.two-notes.com)

The article quoted by Jason, is done with the Captor X 8 Ohms in mind. So the speaker output used from the amp is the 8 ohms output. When combined with a 16 ohms cabinet you end up with an impedance mismatch (as explained later in the article). Indeed a setup that connects a 16 ohms load box...

My pleasure. Do not hesitate to submit your questions on the Two notes' helpdesk in the future, if needed.

Hello thank you for the suggestion. I have passed it to the R&D team for future products.

Hello yes unfortunately it is not possible to use the bluetooth on your computer. But I'll pass the suggestion to the R&D team.

Hello Sebastian yes the C.A.B M will be fine. Indeed, check with Joyo.

My pleasure :)

Hello Fantom. Thank you for the suggestion of the Diezel pack. We are always on the lookout to have more official brands in the Two notes Store. As you seem to be leaning towards hi-gain tones, the Engl and MESA are a very good choice.

Hello The Captor X uses IRs at 48kHz/24 bit format. All IRs that are in a different format are converted by Torpedo Remote when imported in the unit to match the bit depth and resolution.

Hello Sebastian it depends on the design of the amp. if the amp is able to work with a cable connected to its ouput and nothing on the other side (this is what happens when you connect to the C.A.B M and nothing in the SPEAKER OUT of the C.A.B. M), then you will have no issue. But only Joyo can...

Hello Bradley to send signal from the C.A.B to your interface, you need to connect the line output of the pedal to one of the interface's input. The audio signal of the C.A.B can only be sent through the analog output of the pedal. Torpedo Remote is an editing and controlling software for the...

Hello In order to help you out, please submit a ticket on the Two notes helpdesk (support.two-notes.com) with audio samples recorded from the XLR outputs of the Captor X please? Can you also put the full description of your setup, please? this will help the technical team to understand your...

Hello Phil Yes, you can send the dry amp sound to the console by bypassing the Torpedo processing in the Captor X. However, it is not possible to send this signal to your cabinet after having been processed by our external rack effects. There is no line input on the Captor X, nor any effects...

Hello no, it is not possible to replace the memory chip with another one. I understand your frustration about the memory storage. I will pass your request to the R&D team about more memory space for future products.

Hello Here is what is written in the owner's manual: "Twin Tracker is an automatic double tracker. Your mono amp sound is routed to the left output and Twin Tracker creates another track (a virtual guitarist) on the right channel in real-time. The slight differences in timing and attack...

Hello thank you for the friendly reminder :) Unfortunately, we are not able to put part of the software team to make the compatibility of Remote under Linux. But I'll forward your request to the software team nonetheless.

Hello when connecting the power supply to the Captor X, the white LED turns on to indicate power is on. You see the light through the front grill of the unit. Thank you for the update about the polarity. Can you please submit a ticket directly to the Two notes at support.two-notes.com, with a...

Hello yes, the graphic representation of the mic stays straight in WoS, even if in real life it was tilted.