Diezel VH42 pedal low volume when off

waximillion

New member
I have a VH4-2 pedal and have not used it for a while. When i plug it in and use the "TO CLEAN GUITAR AMP IN" Output in to the guitar amp when the pedal is bypassed it has a low volume that is really hard to balance with the dirty sound when the pedal is on. The Master1 and master 2 volumes have to be virtually just over 0 to get the sound balanced. Yet when I unplug the lead from the back of the pedal to plug direct to the amp the clean sound is loud? This pedal has hardly been used, does it need fixing?
 
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