Ebay return policy...

[lespaul6]

So I just sent out a perfectly good working amp to a guy in texas.. he receives the amp and writes me saying "I played the amp tonight and two power tubes turned bright red and the mains fuse blew please advise"
Looks like I'm involved in a shakedown...

anyone know if ebay will force a return and freeze the paypal funds if I marked the item as no returns and with no professional diagnosis of the amp by a qualified tech? just simply based on this guys statement?

unbelievable

 

[Racerxrated]

So I just sent out a perfectly good working amp to a guy in texas.. he receives the amp and writes me saying "I played the amp tonight and two power tubes turned bright red and the mains fuse blew please advise"
Looks like I'm involved in a shakedown...

anyone know if ebay will force a return and freeze the paypal funds if I marked the item as no returns and with no professional diagnosis of the amp by a qualified tech? just simply based on this guys statement?

unbelievable

Yeah, ebay ALWAYS sides with the buyer. They can say whatever they want, and you have to sit and take it. Buyers remorse, or whatever...doesn't matter. He won't get his money back until you get your amp back. But even if you mark no returns, doesn't matter. Sucks. I'm dealing with the same thing on Reverb with some jackwagon who says the SLO I sold him has noisy transformers. No shit. All DeYoungs are noisy. Send it to Soldano, lifetime warranty. Fucktard.
Good luck man.

 

[Whowantsamustache]

Screw that. I'm never selling an amp again. Too many ANTIFA characters around these days.

The new trend is hoarding. Fuck the money, its not worth the hassle anymore.

 

[lespaul6]

yeah, this sucks now.... and everyone knows that the bell covers on the SLO tend to vibrate, all you have to do is put your hand on it and it goes away..lol

I guess I'm fucked finally after more than a decade of buying and selling gear... oh well.

 

[Racerxrated]

I shut everything down, ebay and paypal when this happened to me a while back, so no paypal. Now, same thing is happening on Reverb. So, I'll shut everything down there as well. Too bad, I had perfect feedback at both sites. Buyers think they can buy to "try out"...this isn't Guitar Center. Lol.

 

[SpiderWars]

It does happen though, especially after the amp has been shipped. I shipped a Gibson GA15 combo that tested perfectly and it arrived in perfect shape, box looked good. He turns it on and it pops the fuse and he smells smoke. Sure enough, something happened in shipment and it melted a power supply dropping resistor and fried the board. He got his refund after I got the amp back but I ate shipping both ways.

 

[Rick Lee]

I don't know. It's no big deal if a tube redplates and blows the HT fuse. If the buyer really wanted the amp and knew what he was doing, he might ask for a credit to cover the new tube(s). I had a bozo ship me a Hot Rod DeVille with the tubes removed and just placed in a ziplock bag, taped to the amp. It arrived as a bag of sand and shards and he credited me $60 back. I bought some Chinese EL34s on eBay and one of them redplated in my DSL as I cranked it up after biasing. When the HT fuse blows, it's protecting your power tube sockets, so things are working correctly and you're only out the tube(s). No biggie.

 

[Racerxrated]

It does happen though, especially after the amp has been shipped. I shipped a Gibson GA15 combo that tested perfectly and it arrived in perfect shape, box looked good. He turns it on and it pops the fuse and he smells smoke. Sure enough, something happened in shipment and it melted a power supply dropping resistor and fried the board. He got his refund after I got the amp back but I ate shipping both ways.

Yeah, it's either bad power tubes or the PT in my experience when that fuse goes. My first SLO started blowing fuses, new tubes and no prob. Ceriatone Cali mod same thing, except needed a new PT.
This clown buyer might have buyers remorse though, which makes it a shit deal all around.

 

[lespaul6]

I gave him some trouble shooting tips to try out and I asked for a pic of the blown fuse. After that request he said I was probably right about it being a power tube and he would try out some new ones and a new fuse. I never got the pic ... hoping this one solves itself without a refund request.. we will see. I havent really been buying or selling a whole lot the last few years and I can say Ive had a good run on ebay since 1999 but its a different world now.

 

[CrazyNutz]

Shipping is hard on an amp, the power tubes just got rattle around enough to either short the plates, or shift the plates enough to increase the idle current.
Not an unlikely scenario. New power tubes, fuse, and bias, it should be back to norm unless it burned a screen resistor.

 

[RedB4Black]

Shipping is hard on an amp, the power tubes just got rattle around enough to either short the plates, or shift the plates enough to increase the idle current.
Not an unlikely scenario. New power tubes, fuse, and bias, it should be back to norm unless it burned a screen resistor.

Shipping can definitely cause issues even when there is nothing readily visible or apparent damage from shipping. I had 3 cases of it....I shipped a Splawn with near new tubes (Gold Lion KT88s) in it. Everything was great when I shipped it. I pulled the tubes and wrapped them well with bubble wrap. It was double boxed and arrived in great shape except it didn't work when it arrived. He took it to a tech and it turned out to be a tube issue and an easy fix. Another time, I shipped a powered Atomic CLR that started that had some interior materials shift and cause crackling noise when the speaker was used - not there when I shipped it. I also recently had an issue where a pre-amp tube on a fully functional Fryette 2/90/2 crapped out during shipping as well. Really just cause a hum when both channels were used at the same time - not separately though. It was fully functional when I shipped it out - it was double boxed too. Fortunately, I had reasonable buyers and we worked through the issues even after I offered a full refund to just ship back. These were forum deals though - not ebay idiots. lol

 

[lespaul6]

All good points... The thought crossed my mind that it could be true, I just figured it to be unlikely. It just stresses me out when a deal doesnt work out smoothly for me or the buyer. I had him turn on the amp with the new fuse but without the power tubes installed to see if it blows...should be able to know pretty quick if its the tubes or something else.

 

[CrazyNutz]

All good points... The thought crossed my mind that it could be true, I just figured it to be unlikely. It just stresses me out when a deal doesnt work out smoothly for me or the buyer. I had him turn on the amp with the new fuse but without the power tubes installed to see if it blows...should be able to know pretty quick if its the tubes or something else.

I would try that, however do note that pulling the power tubes eliminates diagnosing the output transformer, since it essentially disconnects that circuit. I think its unlikely that the output transformer is bad, but if it is it could cause the problems you listed as well.

I've seen where wires passing through the chassis from the transformers get the insulation cut into and ground out. Not usually a problem if proper grommets are used.

 

[tazzboy]

Did you make sure that you remove the power tubes before Shipping? If you did then yeah sounds like a shake down if not than chances are good the tubes got rattle loose.

 

[errrrrl]

Was it UPS? UPS sucks where i'm at... Check out this footage from a few Christmas ago...

 

[RedB4Black]

Was it UPS? UPS sucks where i'm at... Check out this footage from a few Christmas ago...

You should assume this is what happens no matter who the shipper is and pack accordingly. I hate UPS as well and only use FedEx, but I know FedEx has shitty contractors working for them as well.

 

[s_swanson]

I recently sold a pre-amp that showed up with some tube issues. I asked the buyer to send me a video of what it was doing and he did. I was confident it was a tube issue, so I asked him if he wanted to keep it or return it. He wanted to keep the preamp, so he brought it to a tech to have it repaired and we split up the bill and everything was good.

There's a good chance it was shipping damage and the guy is telling the truth. I'd try to work with him and see if you can file a claim for the damage once it's repaired. If it's under $100 and it was insured, there's a good chance that the shipping company will just pay for it.