Dude... I went through hell getting mine up and running...
Luckily, and after a nice dollar amount, she's kicking ass... but, of course, after all the tech work, the fucking battery needs to be replaced now... can't save presets!!!! Doesn't bother me too much since I'm not doing shows and need presets, but just more fucking money... ugh...
But, loving it... I think I ultimately prefer the Mark V:35... just 'easier' to play... feels effortless... the Triaxis is always a glorious struggle...