That concert actually sounded pretty good. I respect Metallica for trying new things back then but "Load" is the one album that gives me PTSD. I think it was just too much audibly and visually that changed and I couldn't handle it.
I actually love Hero of the Day now and even some other songs like "2x4" or "Until It Sleeps" but just wasn't the tighter riffs and tone i had grown to love. I didnt like that looser, bluesy tone. I think they just got burned out with that polished Black Album tone. It is the sams reason they did the Black Album after "...and Justice".