Rattlesnake Cable Co Review

[DrewJD82]

This showed up today-

These guys are legit and Hank provided great service. Called me 20 mins after I put in an order request on a Sunday afternoon, covered every area I wasn’t thinking of and prevented me from ordering the wrong direction on the MIDI cable. They send you a proof to approve before building just to ensure there’s no mistakes. My order was built and shipped in less than 24-hours.

No more allowing my cables to dictate where my amp/cab goes on a stage, it’s a 30’ loom.

 

[sandman]

Rattlesnake cables have the best customer service. Great products also. I always recommend them

 

[DrewJD82]

Rattlesnake cables have the best customer service. Great products also. I always recommend them

I missed Hank the first time he called so he shot me a text, I told him I certainly appreciated the above and beyond on a Sunday but by all means, enjoy the rest of the weekend and hit me up during working hours. 20 minutes later he was calling me to get started on the snake.

At this point, customer service is really helping me pick and chose where I spend my money. I don’t care how appealing a product is, if I find the customer service sucks or is nonexistent I simply won’t buy it. I’ve been finding myself getting more and more frustrated/let down seeing people give money to companies that’s only focus is profit while the customer takes a back burner seat, if it even gets one.

 

[sandman]

I missed Hank the first time he called so he shot me a text, I told him I certainly appreciated the above and beyond on a Sunday but by all means, enjoy the rest of the weekend and hit me up during working hours. 20 minutes later he was calling me to get started on the snake.

At this point, customer service is really helping me pick and chose where I spend my money. I don’t care how appealing a product is, if I find the customer service sucks or is nonexistent I simply won’t buy it. I’ve been finding myself getting more and more frustrated/let down seeing people give money to companies that’s only focus is profit while the customer takes a back burner seat, if it even gets one.

I agree with you on all of that!

 

[romanianreaper]

Hank and Rattlesnake cables are so great! I have two guitar cables and a speaker cable. The wrap is solid and although they are stiff cables, so easy to wrap up after a gig and don't kink at all.

 

[romanianreaper]

Anyone use the bare cables? Just curious what those are like?