WARNING: PRS SE pickups are garbage, and PRS ADMITS IT. Insane.

R

raybarbeemusic

Member
I bought a DGT standard in October. Among other issues, the d string pole on one pickup and the D and A on the other were not adjustable as the bobbins were stripped. This is the second time this year I've seen this. I bought a SE CU24 piezo earlier this year with the same issue. I contacted the dealer, which is only about 20 minutes from the PRS factory. They tried to obtain replacements. This went on for 3 months. After I sent the originals back and asked that they checked the new ones to be sure they didn't have the same issue, they emailed back that they DID have the same issue. Store owner contacted PRS. This was the response, and my response. Note that PRS apparently changed foreign makers some time in the last year or so. I have NEVER experienced this with the old supplier, nor have I EVER experienced this with any other pickup from any maker. I've been a repair guy for decades and played nearly 50 years. I've dealt with 5-6 figures of pickups. have over 1K of them here right now. I've seen all kinds of things, but never stripped bobbins that the maker says are SUPPOSED to be randomly stripped. Completely unacceptable.

Note from store owner with PRS response:

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I understand we had a customer return his PRS SE DGT “S” pickups stating the screw pole pieces were “stripped” because some would not travel up and down when adjusted. To verify, we ordered replacements and confirmed the same behavior.

I reached out directly to PRS PTC (Skitchy), and this is intentional design, not a defect. On these pickups:
• The screw poles do not thread into the baseplate
• They thread into the bobbin only, typically to the point of being even with the cover
• Some screws will not freely travel without being supported from underneath
• PRS’ position is that individual screw height adjustment has minimal tonal impact on this design; overall pickup height is the primary tonal control

This means replacement pickups will behave the same way and if he’s accustomed to fully threaded, freely adjustable pole pieces, the stock pickup simply won’t do what he wants.

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My response:
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My thoughts are that this is outrageous on the part of PRS. "Our bobbins are designed to be stripped". What a bunch of complete BS. No other pickup maker in the world would kick out that kind of insane statement. If they were telling the truth, none of the pole pieces would be adjustable. As that is not the case and some are just randomly stripped, they are obviously spitting out BS.

They also assume they are talking to someone who knows nothing about pickup design or how they function. This is doubly insulting. "Screw height adjustment has minimal tonal impact on this design". THEIR DESIGN IS NO DIFFERENT THAN ANY OTHER CHEAP HUMBUCKER. Pole piece adjustment matters for string balance and bass/treble balance. PERIOD. In the 5-6 figures of pickups I've dealt with in 50 years, I've never seen another maker who would claim that, nor another make with this problem. Even the cheapest Chinese junk has poles that will adjust.

FUTHER: ALMOST ALL commercial humbuckers have screw poles that thread into the bobbin and NOT INTO THE BASS PLATE. That includes all Duncans, DiMarzios, Throbaks, Wolfetones, BKP, etc etc etc. Amazingly, ALL their pole pieces are adjustable. I've only occasionally seen some cheap pickup where the screws thread into the baseplate. It's rare, and stupid.
 
And I've never needed to adjust them ever on any guitar. I've tried on pickups that I found lacking but it makes almost no difference. I changed pickups and that fixed the tones. The pickups in my new SE McCarty 594 sound fantastic too, nearly indistinguishable from the USA version.
 
Is it wrong that I was literally going to comment the same thing

Have more high end PRS than probably anyone you know. Not the point.

I just had to send a Wood Library DGT back for warranty finish repair (took SIX FUCKING MONTHS for PRS to even reply). They said the nitro finish had reacted with the case interior. WTF? How many core guitars with that finish have gone out in those cases since 2019???

Not to mention the horror show the V12 finish was, which inevitably chips and clouds, and they stuck with that crap finish for over a decade. They will not repair it. Have a Santana in CA right now getting a refin to fix PRS horrible fucking finish. They shit the bed multiple times on finish issues, now they have the balls to say: "our bobbins are supposed to be randomly stripped".
 
I won an SE Custom 24 at a battle of the bands years ago and actually thought the pickups in that were pretty awesome


Retarded hot but awesome


This woulda been like 12-15 years ago though so they may not even be using the same stuff
 
I won an SE Custom 24 at a battle of the bands years ago and actually thought the pickups in that were pretty awesome


Retarded hot but awesome


This woulda been like 12-15 years ago though so they may not even be using the same stuff

They switched suppliers a year ago or so. The old ones didn't have the issue. Their new supplier is garbage.
 
I’ve never adjusted any individual pole piece on a pickup.

I never used clipping diodes on an amp, so it's ok if makers put out that feature and it doesn't work?

Amazing how many people(?) will defend and love shit quality. Guess it keeps some manufacturers in business that people eat shit and ask for seconds.
 
Have more high end PRS than probably anyone you know. Not the point.

I just had to send a Wood Library DGT back for warranty finish repair (took SIX FUCKING MONTHS for PRS to even reply). They said the nitro finish had reacted with the case interior. WTF? How many core guitars with that finish have gone out in those cases since 2019???

Not to mention the horror show the V12 finish was, which inevitably chips and clouds, and they stuck with that crap finish for over a decade. They will not repair it. Have a Santana in CA right now getting a refin to fix PRS horrible fucking finish. They shit the bed multiple times on finish issues, now they have the balls to say: "our bobbins are supposed to be randomly stripped".

I don't. I'm not a huge PRS fan.

Stories like yours are why I don't.
 
I don't. I'm not a huge PRS fan.

Stories like yours are why I don't.

I'm learning the hard way not to be.

Their CS was a GD nightmare to deal with in both instances. I can get Gibson on the phone no problem, for all the crap people talk about Gibson. PRS only has email and they don't respond for months.
 
I'm learning the hard way not to be.

Their CS was a GD nightmare to deal with in both instances. I can get Gibson on the phone no problem, for all the crap people talk about Gibson. PRS only has email and they don't respond for months.

Hey man, you're preaching to the choir. I've had bad experiences with Gibson QC before, but I actually own and gig a Gibson.

Because if something happens, I know I can actually get someone on the phone to help me out in a reasonable amount of time.

There are a ton of PRS models that I like the looks of, and a handful I think play and sound great, but there's a reason I don't own one - I use guitars for work and that means I need this shit to actually function.
 
Could it be that overseas PRS guitars went from being manufactured in Indonesia (decent) to China (garbage?)
 


Prolly some are crappy no doubt especially older one's but the late 2020's Tremonti SE pups are modeled after the Gibson 500T set and scream.
Thats why i put a SH-5 Duncan Custom in mine LOL.



I put the Tremonti SE pup in the bridge of this Ibanez tribute along w/ a DiMarzio EVO II and it screams.
I have another EVO II i can swap in if i wanna.
I know for a fact PRS spends alot of time & resources reverse engineering & winding all kinds of their pickups not just core stuff.
Ive had 2 late 2020's Tremonti SE's that were fabulous with the black pup rings and one older w/ the white pickup rings that was pretty lame.
 
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