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Guitars, Gear, Tone!
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PostPosted: Wed, Jun 20, 2018 1:26pm 
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Plank Cranker
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Joined: Thu, Nov 08, 2007 6:44pm
Posts: 923
Long story short, Keith purchased a Bogner Ecstasy Classic from me which was delayed for 2 weeks by customs and apparently bounced around a few times as well. Packing job kept the amp in overall safe condition but the extra boucing around from customs caused 3/4 power tubes to un-seat from their sockets and break. Keith worked with me and kept me updated through all the customs confusion and on a solution to help him with the cost of some new tubes. Great communication, Great attitude and just an all around great guy to deal with. Highly recommended. Thanks again Keith!

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