BE-100, ON THE MEND

  • Thread starter Thread starter brickford
  • Start date Start date
snowdog":31y4fs9q said:
Sorry to hear your amp was MIA, at least you finally got it.

It was a pretty poor way to handle the situation by posting this before you even contacted Dave. It's not Dave's fault the amp showed up DOA...who knows what was done with it before you got it.

Dave, Brad and Rob are top notch people and I wouldn't hesitate to do business with any of them.

I don't have a dog in this, but asking for PP gift, missed build deadlines, poor packing in the wrong box, and what seems like a very delayed insurance claim? There's a lot wrong with this picture. Maybe there are explanations, and certainly the amp getting lost aren't the sellers' fault. But there are some serious red flags with this story.

He probably should have contacted them all first, but it's good to get the facts out there too. I'd rather know that this stuff happened. I can only assume all these fine folks will get it worked out, but I'd rather not engage in a deal unless I'm reasonably sure it'll go smoothly in the first place instead of having it made right after things went horribly wrong.
 
brickford":2ifzpivo said:
Heritage Softail":2ifzpivo said:
brickford":2ifzpivo said:
This isn't ment as a bitch thread and not intended to flame anyone but mearly highlight a situation one could find themselves in as i indeed did.

Back in December last year i placed an order for a new Friedman BE-100 with extra mod (BE-HBE switch mod), paid in full and paid via paypal gift as the fees would have been pass on to myself etc.
I had sold my VH4 in order to fund this purchase as i am of limited means etc so it ment that i would be without a decent amp during the period of waiting.

After several delays (2.5 months after its initial build time) it finally shipped on March this year through USPS to England, but somewhere between US and UK it dissapeared....nearly $4000 worth of amp vanished in to thin air with out trace and No-one could account for where it went? USPS couldn't find it, UK receivers/delivery said that it still waiting on it to arrive UK customs?? a case of its gone bye-byes and you ain't seeing it again.

After several weeks I had near enough resigned to the fact that i had lost $4000 and still had no decent amp in the mean time, but was fortunate to have a cousin who had a VH4 which help me out when i needed a good amp.
It has taken many months of over-time working just to get back to where i had started prior to buying the Friedman last year, and was working towards getting funds to get a replacement BE-100.

About a week and a half ago i got a steal on a CLR attomic cab in the US and bought it and was expecting its arrival here in England, i got customs order of amount to pay (little sooner than expected?) and i paid then paid extra for a Saturday delivery (yesterday) and at 9.55 am i got the knock on my door...

Delivery guy didn't have a Atomic CLR... He was standing there with a beat up Cameron amp box in head shape and i was like WTF?? that ain't no CLR??
Signed for it and open it up and there it was the Friedman BE-100. I was completey Gob-smacked!
Given the condition of its box i was like dumb-founded, couldn't really let it sink in that it's here? I was happy yet confused at the same time but was curious as to whether it was in working condition as the box had received abuse, it was shunted on it botton left side and holed and left a damage mark on the bottom left back side of the BE-100 amp.
I also could not believe that a $3500 amp could be shipped internationally in a single box with no packing and just an inch thick corner foam paddings which allowed an inch clearance all around the amp but the feet touching the bottom?? (i thought of Steve-k's Gillyaron perdicament) i mean C'mon, whats with these high$$ stuff being sent out in limited packaging?? when i bought a Diezel Hagen few years back it came double box with packing and 2.5 - 3 inch foam corner paddings etc??.
Anyways... the BE-100 is not working and have tried a band mates power tubes to see it if was minor tube issue... its not and i am like jeez after 7 months from it being declared lost i get it to only have to comtemplate sending it all the way back to LA to get fixed??
Only plus side right now is that i have the amp and its found and means the money is not lost,
Guess i am looking at the glass half full as opposed to half empty when it was considered lost.

The CLR is scheduled to arrive customs on Tuesday and the seller has assured me that its double boxed.

Lessons have been learned and mistakes will be well avoided in future.

So I guess you are on the way to being taken care of now after talking with Tone Merchants?

From your post above, this was the first actual contact with them, true?

True, i hadn't had contact from Tone Merchants til tonight as i didn't go direct when purchasing this amp back in December last year.

With all that resolved in a matter of hours... That is pretty awesome. Hope the amp is as great as I hear. Jerry Cantrell can get anything he wants. And he plays Friedman.

Everybody loves a happy ending.

:lol: :LOL:
 
Heritage Softail":3k7u2fni said:
Jerry Cantrell can get anything he wants. And he plays Friedman.

Everybody loves a happy ending.

:lol: :LOL:
Hey, he's also a Bogner fan. Lest we forget :yes: :lol: :LOL:
 
Ventura":v8omw0y6 said:
Heritage Softail":v8omw0y6 said:
Jerry Cantrell can get anything he wants. And he plays Friedman.

Everybody loves a happy ending.

:lol: :LOL:
Hey, he's also a Bogner fan. Lest we forget :yes: :lol: :LOL:
Hey.............I love a HAPPY ENDING as well........ :yes:
 
I'm sure if Brad and Mike are involved, they will do whats right.
 
Mailman1971":192caqnv said:
Hey.............I love a HAPPY ENDING as well........ :yes:
file.php

Ain't nothing happy about that ending!!! :shocked:
 
Death by Uberschall":3044fduz said:
Mailman1971":3044fduz said:
Hey.............I love a HAPPY ENDING as well........ :yes:
file.php

Ain't nothing happy about that ending!!! :shocked:
Dont knock it till you tried it....
Gertrude is bomb....... :lol: :LOL:
 
Mailman1971":1lewhv6q said:
Ventura":1lewhv6q said:
Heritage Softail":1lewhv6q said:
Jerry Cantrell can get anything he wants. And he plays Friedman.

Everybody loves a happy ending.

:lol: :LOL:
Hey, he's also a Bogner fan. Lest we forget :yes: :lol: :LOL:
Hey.............I love a HAPPY ENDING as well........ :yes:

That's just about the worst thing I've ever seen. Even the weird Hungarian looking dude in the daisy dukes doesn't traumatize me as bad as that old lady :bleh:
 
Why would you go on a forum and post about this without contacting the seller first? You abviously knew how to get a hold of them because you bought and paid for the amp. Just seems unnecessary to me. And when the amp went missing, I would have been in contact with the seller as well. I mean, isn't it their responsibility to deliver the product that you paid for? But in my opinion, I would have given the vendor the opportunity to fix it first. If they didn't resolve it, then post. Just seems strange to me.
 
Schaf":3hdwoiul said:
Why would you go on a forum and post about this without contacting the seller first?....And when the amp went missing, I would have been in contact with the seller as well.....I would have given the vendor the opportunity to fix it first.

You seem to be assuming that he did not first contact the vendor. The OP never stated he didn't......
 
You think things would have gone as fast as they did with Dave & Brad if the matter had been kept private? :lol: :LOL:
Nice tactic by the OP
 
Business":stzg9icy said:
You think things would have gone as fast as they did with Dave & Brad if the matter had been kept private? :lol: :LOL:
Nice tactic by the OP

:lol: :LOL: :lol: :LOL: :lol: :LOL: :lol: :LOL: :thumbsup:
 
Still shady business practices IMO especially the whole PayPal gift thing. :thumbsdown:
 
If he did contact Brad right away and notified him that the amp was lost, seems to me that he should have gotten a refund or replacement LONG ago and not had to pray for the amp to show up.
 
johnpace2":bml030cm said:
If he did contact Brad right away and notified him that the amp was lost, seems to me that he should have gotten a refund or replacement LONG ago and not had to pray for the amp to show up.

NicholsonShiningHeadNod.gif
 
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