MetalGuitar71990
New member
I know many won't read this, but if you want to skip the LONG story about ordering Behringer's replacement parts just scroll to the end for the reason for this post, other than being informative and perhaps saving others from my mistake..
About a year ago I ordered a Behringer UB1002 mixer from eBay, without adapter, and didn't realize it took a special type of adapter until I got it. You can only order it from ONE SITE, or from a Behringer dealer near you.. I actually looked up any Behringer dealers near me, and all were out of business. Hooray.
Now I'm trying to order a replacement from http://www.dbmproaudio.com/behrparts.html ..
Last Wednesday, I sent them a fax with all of the required information for purchasing via fax, as suggested by the site. After not hearing from them or seeing a change of my debit card balance for two days, I e-mailed them requesting confirmation. I have still not received a return e-mail..
So today, I checked and again my debit card balance was the same. :x I finally went back to the site and saw, "If you require RUSH SHIPMENT, call this number!" So I called them, and followed the automated operator and dialed the extensions to reach: "Order a replacement Behringer Part."
Shortly after, I hear, "To order a replacement Behringer part, please send a fax with name, blah, blah, blah, and part number etc. to this number;" it was the same number I had already faxed.. What a great alternative for rush shipping that was!!
Still have no confirmation of my order, and am losing patience quickly. I have tried to find this certain adapter (Behringer Part # PSU-0048) for the Behringer UB1002 (also used for UB502 and 802) mixer. It is also known as a PSU-MXUL3.. Does anyone happen to have one that they would be willing to sell if DBM Pro Audio falls through (which I'm guessing will happen)?
What should I do? Do I wait and hope they finally process my order? Do I go ahead and try to buy it from someone/somewhere else and risk being charged by them afterwards?
Man am I glad Behringer just doesn't have a form to fill out online to order spare parts, and I'm also glad they use these special types of adapters! I e-mailed Behringer support as well and was told they cannot help me, but to instead order one from a dealer..... GREAT.
Sorry for the long post :mrgreen: ,
Dylin
About a year ago I ordered a Behringer UB1002 mixer from eBay, without adapter, and didn't realize it took a special type of adapter until I got it. You can only order it from ONE SITE, or from a Behringer dealer near you.. I actually looked up any Behringer dealers near me, and all were out of business. Hooray.
Now I'm trying to order a replacement from http://www.dbmproaudio.com/behrparts.html ..
Last Wednesday, I sent them a fax with all of the required information for purchasing via fax, as suggested by the site. After not hearing from them or seeing a change of my debit card balance for two days, I e-mailed them requesting confirmation. I have still not received a return e-mail..
So today, I checked and again my debit card balance was the same. :x I finally went back to the site and saw, "If you require RUSH SHIPMENT, call this number!" So I called them, and followed the automated operator and dialed the extensions to reach: "Order a replacement Behringer Part."
Shortly after, I hear, "To order a replacement Behringer part, please send a fax with name, blah, blah, blah, and part number etc. to this number;" it was the same number I had already faxed.. What a great alternative for rush shipping that was!!
Still have no confirmation of my order, and am losing patience quickly. I have tried to find this certain adapter (Behringer Part # PSU-0048) for the Behringer UB1002 (also used for UB502 and 802) mixer. It is also known as a PSU-MXUL3.. Does anyone happen to have one that they would be willing to sell if DBM Pro Audio falls through (which I'm guessing will happen)?
What should I do? Do I wait and hope they finally process my order? Do I go ahead and try to buy it from someone/somewhere else and risk being charged by them afterwards?
Man am I glad Behringer just doesn't have a form to fill out online to order spare parts, and I'm also glad they use these special types of adapters! I e-mailed Behringer support as well and was told they cannot help me, but to instead order one from a dealer..... GREAT.
Sorry for the long post :mrgreen: ,
Dylin
