While the tracking # thing happened with the custom order I did with GGN, Keith made it right and I got exactly what I paid for same as UberschallEL34 experienced. I've also purchased numerous pedals and a couple Friedman guitars which all shipped immediately from GGN. I understand not liking the tracking practice, I didn't like it either when it happened on my custom order, but in the end, Keith has always delivered for me... I guess what I'm saying is that even though this stuff is frustrating, in my experience Keith is no scumbag.