Floyd Rose contact number?

[leib10]

So I have a Floyd Rose Original in one of my guitars, and for some reason or other there are pronounced dead spots when the trem arm is rotated downward. I've tried it with different trem arms, with the same result, so I figure that there is something weird about the baseplate and I was wondering if I could talk to FR about it. I can't seem to find a phone number for them; anybody happen to know it?

 

[rupe]

I don't, but good luck...I've had absolutely no luck in several attempts to get a bit of customer service from them. They are hands down the worst company that I have ever dealt with in that regard.

 

[Code001]

Replace the arm assembly

 

[XSSIVE]

No idea about their contact info but if you can't get in contact with them and just want to replace the arm and coupling kit you can get the pair here...

http://www.musiciansarsenal.com/tremarmcollarstyle.aspx

Or just the coupling kit...

http://www.musiciansarsenal.com/tremoloarmhousingh.aspx

 

[rcm78]

http://floydrose.com/contactus/

 

[leib10]

Hmm... that kit might be a good idea. I'm wondering if maybe the coupling was machined out of spec, which led to the trem arm not making a solid contact when in the down position.