PT100 damaged shipping! Officially time to worry!

[cardinal]

How did you pay for the amp? If via credit card or PayPal just file a dispute. This really isn't your problem.

 

[VoodooChild24]

I asked seller for a refund, he said, "sorry man, that money is long gone."

You gotta out that seller from TGP so we would know not to deal with him in the future. He's to be blame for the shitty packing
and he should make it right to you by reimbursing you until you are made whole.

You have done your part by paying on time when you bought the amp. Now he has to man up and do his part.

If I where you, I will call and file a complaint in his local police department. Someone here did that a few years ago.

 

[steve_k]

That sucks. I never spend money from a sale until I know the buyer is happy. Good luck

^^^^ this.

 

[VoodooChild24]

That sucks. I never spend money from a sale until I know the buyer is happy. Good luck

Nah, he just don't want to do a refund.

 

[Scumback Speakers]

I asked seller for a refund, he said, "sorry man, that money is long gone."

You do need to out the seller on the TGP (and here and other forums) to the admins/mods so he can't sell anywhere online again until it's resolved.

Poor packing is no excuse, that was the seller's job for sure, not yours or Fedex.

You never spend the money on a transaction that's in flux or jeapardy, especially if you know it is due to something you did (seller's packing/shipping results).

You never pay via PayPal Gift, always use a credit card through paypal (but you pay the 3% for the protection of course).

Sorr you're going through this mooncobra, it sucks. I'd appreciate it if you PM'd or emailed me the seller's online and real contact info to avoid selling to him.

Good luck!

 

[lespaul6]

Don't just pm a few privileged individuals... let us all know who it is- I buy stuff on tgp all the time and would benefit by the knowledge as well.

 

[mooncobra]

How did you pay for the amp? If via credit card or PayPal just file a dispute. This really isn't your problem.

unfortunately, I paid with USPS money order. paypal burned me a while back. So, I have been paying with USPS money order, unless someone doesn't want to be paid with a money order, then I have used paypal. I should go back to paypal after this, I have learned my lesson. I just really hope I can recoup my cash.

 

[LanierP]

Bought a Very expensive guitar from Eddies about a year ago. Like most online boutique shops, u have a 48 hr approval period. If you don't like it, u can send it back and get a refund or try something else. Guitar was 6k. I got it and spend all day playing it, but at the end of the day it just didn't impress, and for 6k, a guitar needs to give me a total boner and then some. So I sent it back to Eddies via Fed Ex 2 day air. 4 days later, I had not received any reply from Eddies that the guitar made it back. I already had a guitar of equal value picked out for them to send me, so I have them a call. Nathan at Eddies got on the phone and said, "oh, hey man, we got the guitar back but Fed Ex smashed it. You are gonna need to file a claim!" This was the start of a 4 1/2 month living hell in which I had to call fed ex every day, got little to no help from Eddies,(even tho I had bought nearly 20k of guitars with them already) had to get a lawyer involved, ect..ect.. A total nightmare and I didn't even have the guitar. Eddies dodged my calls, the claim worker ad fed ex was the same. Finally I had to have my lawyer threaten to sue both Fed ex and eddies to get anyone moving on this. In the end, I got 75% of my money back and got to keep the guitar, which had a crack in the top from the toggle switch being pushed into the body. I had it repaired locally for 85$ and you could never tell anything ever happened to it. Eddies wanted me to send them my claim check from FedEx for 4,800$, and they would fix the guitar for me and send me back the repaired guitar. What a joke. They got my original 6k, then were going to get my claim check for 4800$ on top of that and I get the guitar I didn't really like. ???
Bottom line, if your stuck on this and have to deal with the fed ex claim process, call them every day. Be the squeaky wheel. Threaten to sue. The have to log in every time you call about it and eventually will want to get you resolved. It may take a while. It really sucks. Hopefully you can get it resolved.
PM me if you need any further advice. I'm well versed in this shit. (Sad to say)

That your fancy blue one piece quilt Suhr?

No, I got that from Eddies a year or so before my Eddies fiasco. No this was a very high end Zemaitis with the square mother of pearl inlays all over the whole body. The guy I dealt with was Nathan, he is the owner and son of "Eddie". He and I had a full on yelling match with one another about it and he really gets an F from me on customer service. He was basically like, "it's your problem man, no stop calling us every week to find out if fed ex has come by to assess the damage." When I told him that I don't feel like they are really helping me out with this at all, I'm a good customer and have bout about 20k of guitars from your store over the past year, he responded with " I have guys spend over 100k a month here you asshole, " and he hung up on me. If you check googles reviews of eddies guitars, the is like two or three other guys he's had the Ol' total meltdown over the phone with. Dudes a total tool, and the sad thing is, I've probably bought 50k worth of guitars since then, but never again thru Eddies. I've had great success with Wilcutt, Wild West, and Wes at Rebel guitars. I'll never buy a thing from Eddie and the losers again man.
bTW, still have the aqua burst Suhr. It's really nice and one of my favs.

 

[rottingcorpse]

That sucks. I never spend money from a sale until I know the buyer is happy. Good luck

^^^^ this.

Times a million. If you can't afford to wait till the buyer is happy, don't make the deal. Anspd pay with a credit card and pay the PayPal fees.

 

[roodboy]

How did you pay for the amp? If via credit card or PayPal just file a dispute. This really isn't your problem.

unfortunately, I paid with USPS money order. paypal burned me a while back. So, I have been paying with USPS money order, unless someone doesn't want to be paid with a money order, then I have used paypal. I should go back to paypal after this, I have learned my lesson. I just really hope I can recoup my cash.

Cant you file a claim with usps?

 

[mooncobra]

How did you pay for the amp? If via credit card or PayPal just file a dispute. This really isn't your problem.

unfortunately, I paid with USPS money order. paypal burned me a while back. So, I have been paying with USPS money order, unless someone doesn't want to be paid with a money order, then I have used paypal. I should go back to paypal after this, I have learned my lesson. I just really hope I can recoup my cash.

Cant you file a claim with usps?

I am certainly going to look in to it, but I doubt it.

 

[metalmaniac93]

I asked seller for a refund, he said, "sorry man, that money is long gone."

You do need to out the seller on the TGP (and here and other forums) to the admins/mods so he can't sell anywhere online again until it's resolved.

Poor packing is no excuse, that was the seller's job for sure, not yours or Fedex.

You never spend the money on a transaction that's in flux or jeapardy, especially if you know it is due to something you did (seller's packing/shipping results).

You never pay via PayPal Gift, always use a credit card through paypal (but you pay the 3% for the protection of course).

Sorr you're going through this mooncobra, it sucks. I'd appreciate it if you PM'd or emailed me the seller's online and real contact info to avoid selling to him.

Good luck!

I agree!!!