Purchased the 78/79 package from IK multimedia, having issues downloading the software....

[Greazygeo]

Yes you did..............I thought how bad could it be.....

Why did they send me all these other Amplitube programs when I DID NOT but them????? I only bought the AXE one which came with ToneX SE and the interface software and then I bought the 78/79 Package. I should not have all these other softwares in my USER AREA for download.

Do I boot up the AXE one first them open the ToneX SE or do I start up the ToneX SE and then the Tone X SE finds and connects the Axe One interface?

I did download the AXE One I./O ok but I haven't launched it yet but it's installed. I will try to download ToneX SE tomorrow and see if I can get something to work. I'm to disgusted to keep messing with it today..........

So far all my downloads from IK stop 30% of the way through when downloading from IK product manager.

You weren't kidding about not user friendly Chumbucket.....I do appreciate the help though! I do at least want to get this running.

The YT guys make it look like it's a quite simple process.

Once you get the hang of it, it is ok. Till that point it sucks. Their download server must still be on dialup, they take forever. The product manager is kinda dumb, but if you have alot of their products it may make more sense.

 

[Shask]

So when I open it as a plug in in Logic and the popup window says “Tonex not supported” they are lying?

Sounds like Logic must be dumb.

 

[Shask]

Once you get the hang of it, it is ok. Till that point it sucks. Their download server must still be on dialup, they take forever. The product manager is kinda dumb, but if you have alot of their products it may make more sense.

I find sometimes the downloads stall in IK Product manager. I generally just pause it for about 15 seconds, and then unpause. That gets it moving again.

I just installed 2 TB with it a few weeks ago and got it all installed OK.

 

[chumbucket]

So when I open it as a plug in in Logic and the popup window says “Tonex not supported” they are lying?

Sorry man, that sounds like a Logic issue. I've used Tonex in a few different DAWs. I just had it on a track in Reaper. It works great for reamping a raw guitar track later to make it fit in the mix.
I'll utilize a Tonex amp with some Reaper FX to sweeten it up.

 

[harddriver]

I find sometimes the downloads stall in IK Product manager. I generally just pause it for about 15 seconds, and then unpause. That gets it moving again.

I just installed 2 TB with it a few weeks ago and got it all installed OK.

That's exactly what was happening, it will just stall out and I think my connection times out. I did pause it and unpause it and it was still frozen.

I will just install the ToneX SE and see if that loads better, again I have no idea why all those other software showed up in my User Area like Amplitude 5, I did not buy them and as far as I know they are not free but there they are.

I should only have ToneX SE and the Axe One I/O interface software.

Thanks for help everyone hopefully I can make some progress tomorrow I'm too crabby to keep messing with it today.

 

[chumbucket]

That's exactly what was happening, it will just stall out and I think my connection times out. I did pause it and unpause it and it was still frozen.

I will just install the ToneX SE and see if that loads better, again I have no idea why all those other software showed up in my User Area like Amplitude 5, I did not buy them and as far as I know they are not free but there they are.

I should only have ToneX SE and the Axe One I/O interface software.

Thanks for help everyone hopefully I can make some progress tomorrow I'm too crabby to keep messing with it today.

Do you have a VPN turned on? That might be an issue with downloading from the IK server.

The free Amplitube is worth checking out once you finally get up and running. It's easy to set up a pedalboard/signal chain setup using a Tonex amp. It'll give you some more FX choices than what you get in Tonex but ultimately IK gives you these freebies to entice you to purchase the full versions.

 

[PatF]

In the IK Product Manager where it has a strip for each of your softwares, in the Tonex one there is a button that says tones or sounds or something like that on the left side of that strip. It pops out a sub directory.

Sucks you guys are having difficulties. I swear it runs pretty excellent once you get the hang of it.

 

[Shask]

That's exactly what was happening, it will just stall out and I think my connection times out. I did pause it and unpause it and it was still frozen.

I will just install the ToneX SE and see if that loads better, again I have no idea why all those other software showed up in my User Area like Amplitude 5, I did not buy them and as far as I know they are not free but there they are.

I should only have ToneX SE and the Axe One I/O interface software.

Thanks for help everyone hopefully I can make some progress tomorrow I'm too crabby to keep messing with it today.

Your Axe I/O One purchase came with a license of ToneX SE and Amplitube SE. You actually got both 'free' by buying the interface.

The CS versions are just the free versions. You dont need those since you got the SE versions. SE takes precedence over CS.

The ToneX versions go from the free ToneX CS to ToneX SE to ToneX to ToneX Max. Each tier basically just includes more amp collections. Amplitube is similar.