Purchased the 78/79 package from IK multimedia, UPDATE 7/4/25

  • Thread starter Thread starter harddriver
  • Start date Start date
tjnx said:
EDIT: do this first!: try uninstalling the interface via IK progam manager or windows. Then use the device manager check below and if it still shows up after a restart use the right click > uninstall method from there before doing a re-install. otherwise skip the device manager stuff.

Also, ik may have a sequence for when you install vs plug in the interface. After you uninstall be sure to unplug the interface and then follow their procedure.

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Hit the start button and type in device manager to open it. Open sound and usb devices then take a screenshot using the snipping tool and post it up. You'll likely want to right click it and uninstall then restart your computer and install again. Its a good idea to click the down arrows to see if its under another subcategory. If it has an '!' the driver likely has a problem.

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After you install it, restart again then go to system > sound mixer and make sure that the input and output device are both your interface. After that you want to verify you can open your interface's application and change settings. If you don't have it set as your input / output device and try to change sound settings through windows it often won't let you open the application.
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You should be IKMM support manager! Thanks for the suggestions! I will try it out when I get a some time again with it.

You would think that the issues I am having would be a simple fix quite routine fix. I just don't understand why IKMM seems to make it harder than it should be, it's their software.
 
tallcoolone said:
All this is why I punted the Tonex and IK to the curb and replaced them with a Friedman IR-D.
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I hear ya but I have to admit the tones of the 78/79 package sound damn good. If I didn't have so many operational issues they would have a really really good product here. I was curious and the price point did not deter me from jumping in, I'm here now so I'm trying the make the best of it.

I'm just glad I didn't have a bigger investment into the system then I would be pretty pissed off about now.:yes:🤬
 
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Shask said:
There is not really an input level issue, the issue is that many people are dumb and dont understand how to set the volumes on their gear.

Turn up your interface until just under red clipping, and then turn the input level of the ToneX software up until just under red. That is the same process for ANY interface and digital plugin. That is the proper level to have your guitar at. If someone made a Tone Model at a wonky capture level then move on to another creator because they didn't know what they were doing.

If you have the pedal, then set the input level in the pedal the same as the input level in the software to have the pedal sound the same as the software.
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Good to know.. that's how I always setup my interface and software. I like Amplitube 5 better than Tonex. I've downloaded some really great presets for A5 and have yet to get one on Tonex that sounds as good.. even after going through 100s.
 
finally got the Brown Sound 78/79 Signature Collection through sweetwater so i could get tech support. they’re still selling it for $79 but i noticed the price went up to $99 direct from IK.

they provided me with the serial number via email which i registered into IKM product manager and it confirmed i successfully registered.

but the first wrinkle is that it doesn’t show up as a separate software product in the IKMPM list of purchases/downloads on the home screen,
nor in my computer’s tonex downloads folder. this was counterintuitive to what the Sweetwater product download instructions described.

but, it shows up in the Collections tab under Tonex Max software i previously installed when setting up my pedal the first time, along with a Bonus Collection 3 i received with the pedal:

IMG_8416.jpeg

but one weird glitch is in the Tonex app,
although all of the 50 78/79 collection presets show up as something i have access to, only some of the presets will load while some don’t:

image.jpg


however in the Tonex Editor/Librarian app,
i can see all 50 presets in the library on the right side of the screen, under the Tone Model tab,
image.jpg


and i can drag any preset over to load into my pedal:

image.jpg

so bottom line is it worked! sounds pretty cool through headphones so far, but ear fatigue kicks in quickly. after an hour everything starts sounding the same.


i did receive $8 jam points into my IKMPM account for the 78/79 purchase and have a total of $49 points available,
but when i tried to apply them to the $79 pre-order for the 80/81 collection, it wouldn’t let me…?
 
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mentoneman said:
i think the 78/79 collection has the cab baked into the presets but i believe the next 80/81 and 82/84 collections will allow you to run it without the cabs and use your own power/cab instead.
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Gaustad said that there were going to be some raw captures but that remains to be seen at this point.
I'm really curious about the G12-65 cabs in the new packs. High gain Marshall into a JCM800 cab is my jam.
 
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