Should I be upset? VIDEOS ADDED

[Mr. Willy]

I feel you man. You’re absolutely right on very point. Happy Father’s Day to you as well, if applicable.

I’ve tried very hard to be be reasonable and to be open to areas where I may have been in the wrong here. I’m not even sure at this point that I’m going to pursue action. I’ve got things prepared and ready to go, but I’m weighing that versus just simply moving on.

I am having a great Father's day with my soon to be two year old daughter.

You just have to weigh if it's worth it, and that's your personal decision.

Hate breeds hate, anger brings more anger, and neither will give you peace. What is done is done.

I sleep well every night knowing that I live my life in an honest fashion and I live in an ethical fashion. That's just my choice and I can generally say that I am a happy person who has a good life, sure hiccups exist, but that is the case for everybody. I am at peace with my life and lifestyle. And for me I value that over money and materialistic things.

You are the only person who can change. Grab the guitar, turn up an amp and play away, I bet that a few hours in you will love the guitar and slowly forget the imperfections and get lost in the music.

I sleep very well at night as well. I’m also at peace. I believe I’m honest and ethical. We all have areas of improvement that need to take place.

I’ll have to live with the poor quality of this job until I can pay to have it corrected. At minimum, I’ll need this high fret on the low E string leveled so there won’t be any more buzzing.

 

[JackBootedThug]

Void Pig - don’t EVER, EVER mention my children on here again. Not in ANY WAY SHAPE OR FORM. You son of a bitch.

Lol. Give me a break. You've got a raging case of little man syndrome. If you make a video of your child, post it on the web, I can comment on what the child said. Nothing disrespectful was said about the child.

What are you going to do, fly that little 5'6" frame over here and kick my ass? Your potbelly says you'd be winded before you got to my doorstep.

I've got some friends who do DOD work in Hunstville, I'm pretty sure it wouldn't be too hard to find out who you are. I think you should be more concerned about your NG coworkers finding out about your antics and behavior in this thread.

We get that you are upset, but you are pulling some unprofessional and shady tactics here. The "unboxing" video is fake af. If it was real, that would have been the first thing you posted in this thread.

Also, it was not a 1900 job. It was about 1100 in work with the rest being all new hardware and shipping expense. You keep saying it was this "expensive" job, but it really wasnt.

It was a budget restoration. You sent him a colosally trashed instrument and were expecting the moon for your 1K. (even just refretting with jumbos and cutting a new nut would cost half your budget.) I get that you are upset over the fretboard, but you never provided any before pics. He says he has plenty.

From his correspondence, it was clear he was working to your budget. You didn't give him carte blanche to do everything, in fact you had to "save up money" to get your guitar back.

If you work in engineering, you know that requirement specification is very important. As far as we can see, there was nothing in writing about specific items he was to address. It looks like the two of you had a phone conversation.

If you had handled this professionally and intelligently, you would have leverage to get a CC charge back or small claims, but you have none so you are trying to extort him by trashing his business. The amount you want returned would basically mean he did the work for free.

I entered this thread trying to help you find some satisfaction. But you just keep heaping it on. I am in no way affiliated with the luthier.

now you done went and stepped on your dick. bye bye.....

 

[paulyc]

Void Pig - don’t EVER, EVER mention my children on here again. Not in ANY WAY SHAPE OR FORM. You son of a bitch.

Lol. Give me a break. You've got a raging case of little man syndrome. If you make a video of your child, post it on the web, I can comment on what the child said. Nothing disrespectful was said about the child.

What are you going to do, fly that little 5'6" frame over here and kick my ass? Your potbelly says you'd be winded before you got to my doorstep.

I've got some friends who do DOD work in Hunstville, I'm pretty sure it wouldn't be too hard to find out who you are. I think you should be more concerned about your NG coworkers finding out about your antics and behavior in this thread.

We get that you are upset, but you are pulling some unprofessional and shady tactics here. The "unboxing" video is fake af. If it was real, that would have been the first thing you posted in this thread.

Also, it was not a 1900 job. It was about 1100 in work with the rest being all new hardware and shipping expense. You keep saying it was this "expensive" job, but it really wasnt.

It was a budget restoration. You sent him a colosally trashed instrument and were expecting the moon for your 1K. (even just refretting with jumbos and cutting a new nut would cost half your budget.) I get that you are upset over the fretboard, but you never provided any before pics. He says he has plenty.

From his correspondence, it was clear he was working to your budget. You didn't give him carte blanche to do everything, in fact you had to "save up money" to get your guitar back.

If you work in engineering, you know that requirement specification is very important. As far as we can see, there was nothing in writing about specific items he was to address. It looks like the two of you had a phone conversation.

If you had handled this professionally and intelligently, you would have leverage to get a CC charge back or small claims, but you have none so you are trying to extort him by trashing his business. The amount you want returned would basically mean he did the work for free.

I entered this thread trying to help you find some satisfaction. But you just keep heaping it on. I am in no way affiliated with the luthier.

now you done went and stepped on your dick. bye bye.....

Lol, like his pencil dick was big enough to step on ? I said it before, what an asshole. Goodbye and good riddance.

 

[skullfxr]

I feel you man. You’re absolutely right on very point. Happy Father’s Day to you as well, if applicable.

I’ve tried very hard to be be reasonable and to be open to areas where I may have been in the wrong here. I’m not even sure at this point that I’m going to pursue action. I’ve got things prepared and ready to go, but I’m weighing that versus just simply moving on.

I am having a great Father's day with my soon to be two year old daughter.

You just have to weigh if it's worth it, and that's your personal decision.

Hate breeds hate, anger brings more anger, and neither will give you peace. What is done is done.

I sleep well every night knowing that I live my life in an honest fashion and I live in an ethical fashion. That's just my choice and I can generally say that I am a happy person who has a good life, sure hiccups exist, but that is the case for everybody. I am at peace with my life and lifestyle. And for me I value that over money and materialistic things.

You are the only person who can change. Grab the guitar, turn up an amp and play away, I bet that a few hours in you will love the guitar and slowly forget the imperfections and get lost in the music.

I sleep very well at night as well. I’m also at peace. I believe I’m honest and ethical. We all have areas of improvement that need to take place.

I’ll have to live with the poor quality of this job until I can pay to have it corrected. At minimum, I’ll need this high fret on the low E string leveled so there won’t be any more buzzing.

Wise words as well.

Cheers!

 

[sorenspete]

Looks great when you don't look too close. I know how to fix those marks on the fingerboard but I shouldn't have to give you advice on how to do it because YOU shouldn't have to, my friend. He should fix it, and if he doesn't think there's a problem then he shouldn't be working on guitars.

 

[phil b]

I think. At this point everything is moot. Every aspect has been discussed more times than I can remember.

Ultimately I obviously can not do anything nor can anyone on the forum, it's in your hands and the luthier.

Personally the plane ticket, time, hotel, and cab woul d not be worth it for small claims court.

I genuinely do feel bad as a fellow guitarist . Hopefully other people learned from your less than ideal situation and are more explicit regarding demands on a job. That is my only hope. And that maybe somebody will be researching the luthier and find this thread.

That's about it tbh. What happens happens. Unfortunately it's part of the game of the game of having high end things and getting them serviced.

Have a good father's day, spend it with your family and enjoy the guitar.

Again condolences for a bad scenario as no musician wants this to happen, but just try to fall back in love with it.

There is nothing more really to be said.

Cheers.

I feel you man. You’re absolutely right on very point. Happy Father’s Day to you as well, if applicable.

I’ve tried very hard to be be reasonable and to be open to areas where I may have been in the wrong here. I’m not even sure at this point that I’m going to pursue action. I’ve got things prepared and ready to go, but I’m weighing that versus just simply moving on.

Willy, at minimum contact another luthier and see what it will cost to make it right. Like I said, if you can get in writing that no prep was done beforehand you will have a case with your C.C. company. Not for the whole amount but at least for the cost of what it will take to make it right. Theres also BBB and Dept. of Consumer Affairs that handles complaints and deals with resolutions. BBB will at minimum have a record of a complaint even if he is not a member. We are all players here and you paid just about double what you should have. I wouldnt let this guy get away with it. Money is too hard a thing to come by to just piss it away. Communication breakdown. He knows it and for that should refund some, take the hit and move on. Fact that he is not willing to work with you is the worst part of this.

 

[Mr. Willy]

Void Pig's account came into existence at a convenient time.

Interesting critique.

And a bold jackass-ish assumption without motive. Huh.

I smell fish.

Im standing up for a guy whose livlihood is being put in jeopardy. This is any small business owner's worst nightmare. An unreasonable customer who is seeing red and will do anything to get his way, including fabricating an "unboxing" video.

I was on the OPs side for a little bit, but then I went back and reread the thread, read the luthiers response, (which was professional), and saw inconsistencies in the OPs account.

Ok man... I was a small business owner for over 20 years. First and foremost, this business owner provides a service. Customer comes to owner and requests service. There are conversations and words exchanged. Then a ballpark estimate is given. Now.. heres where it gets wonky. Owner has the smarts to include shop materials but not the smarts to price out everything needed for a completed estimate?? Unless it is agreed upon beforehand, not many people give carde blanche as to having open ended funding! As far as the actual work thats a whole separate issue. Its seems owner had visions of Framptons guitar AFTER if fell out of the plane and customer wanted a pre plane Frampton looking guitar! I think any confusion could have been avoided in a total estimate, which Obviously would have raised flags with the customer. AS A BUSINESS OWNER NEVER TAKE IT UPON YOURSELF TO ASSUME WHAT THE CUSTOMER WANTS! YOUR A BUSINESS.. PUT YOUR DESCRIPTION OF WORK IN THE ESTIMATE AND DAMN WELL MAKE SURE THERE IS NO ROOM FOR ANY MISINTERPRETATION!! If this was done this thread would not exist!

The Frampton LPC was a reference was for the color scheme I wanted to go with. If you go to his site, he has pics of a Frampton LPC he worked on. This was an area we were in exact agreement on. I did not want it to look like Frampton’s guitar after the plane crash. It was just a reference to the aesthetic.

 

[phil b]

Void Pig's account came into existence at a convenient time.

Interesting critique.

And a bold jackass-ish assumption without motive. Huh.

I smell fish.

Im standing up for a guy whose livlihood is being put in jeopardy. This is any small business owner's worst nightmare. An unreasonable customer who is seeing red and will do anything to get his way, including fabricating an "unboxing" video.

I was on the OPs side for a little bit, but then I went back and reread the thread, read the luthiers response, (which was professional), and saw inconsistencies in the OPs account.

Ok man... I was a small business owner for over 20 years. First and foremost, this business owner provides a service. Customer comes to owner and requests service. There are conversations and words exchanged. Then a ballpark estimate is given. Now.. heres where it gets wonky. Owner has the smarts to include shop materials but not the smarts to price out everything needed for a completed estimate?? Unless it is agreed upon beforehand, not many people give carde blanche as to having open ended funding! As far as the actual work thats a whole separate issue. Its seems owner had visions of Framptons guitar AFTER if fell out of the plane and customer wanted a pre plane Frampton looking guitar! I think any confusion could have been avoided in a total estimate, which Obviously would have raised flags with the customer. AS A BUSINESS OWNER NEVER TAKE IT UPON YOURSELF TO ASSUME WHAT THE CUSTOMER WANTS! YOUR A BUSINESS.. PUT YOUR DESCRIPTION OF WORK IN THE ESTIMATE AND DAMN WELL MAKE SURE THERE IS NO ROOM FOR ANY MISINTERPRETATION!! If this was done this thread would not exist!

The Frampton LPC was a reference was for the color scheme I wanted to go with. If you go to his site, he has pics of a Frampton LPC he worked on. This was an area we were in exact agreement on. I did not want it to look like Frampton’s guitar after the plane crash. It was just a reference to the aesthetic.

I guess my text was confusing. OWNER meaning business owner and customer meaning you. I totally understand what you wanted. Problem is what you wanted and what he THOUGHT you wanted are two different things.

 

[Mr. Willy]

Void Pig's account came into existence at a convenient time.

Interesting critique.

And a bold jackass-ish assumption without motive. Huh.

I smell fish.

Im standing up for a guy whose livlihood is being put in jeopardy. This is any small business owner's worst nightmare. An unreasonable customer who is seeing red and will do anything to get his way, including fabricating an "unboxing" video.

I was on the OPs side for a little bit, but then I went back and reread the thread, read the luthiers response, (which was professional), and saw inconsistencies in the OPs account.

Ok man... I was a small business owner for over 20 years. First and foremost, this business owner provides a service. Customer comes to owner and requests service. There are conversations and words exchanged. Then a ballpark estimate is given. Now.. heres where it gets wonky. Owner has the smarts to include shop materials but not the smarts to price out everything needed for a completed estimate?? Unless it is agreed upon beforehand, not many people give carde blanche as to having open ended funding! As far as the actual work thats a whole separate issue. Its seems owner had visions of Framptons guitar AFTER if fell out of the plane and customer wanted a pre plane Frampton looking guitar! I think any confusion could have been avoided in a total estimate, which Obviously would have raised flags with the customer. AS A BUSINESS OWNER NEVER TAKE IT UPON YOURSELF TO ASSUME WHAT THE CUSTOMER WANTS! YOUR A BUSINESS.. PUT YOUR DESCRIPTION OF WORK IN THE ESTIMATE AND DAMN WELL MAKE SURE THERE IS NO ROOM FOR ANY MISINTERPRETATION!! If this was done this thread would not exist!

The Frampton LPC was a reference was for the color scheme I wanted to go with. If you go to his site, he has pics of a Frampton LPC he worked on. This was an area we were in exact agreement on. I did not want it to look like Frampton’s guitar after the plane crash. It was just a reference to the aesthetic.

I guess my text was confusing. OWNER meaning business owner and customer meaning you. I totally understand what you wanted. Problem is what you wanted and what he THOUGHT you wanted are two different things.

Agreed. I’ve learned that the next time I do something like this, I’m going to need to type up an itemized list and bullet point every single little thing I want done.

 

[journeyman73]

Void Pig's account came into existence at a convenient time.

Interesting critique.

And a bold jackass-ish assumption without motive. Huh.

I smell fish.

Im standing up for a guy whose livlihood is being put in jeopardy. This is any small business owner's worst nightmare. An unreasonable customer who is seeing red and will do anything to get his way, including fabricating an "unboxing" video.

I was on the OPs side for a little bit, but then I went back and reread the thread, read the luthiers response, (which was professional), and saw inconsistencies in the OPs account.

Ok man... I was a small business owner for over 20 years. First and foremost, this business owner provides a service. Customer comes to owner and requests service. There are conversations and words exchanged. Then a ballpark estimate is given. Now.. heres where it gets wonky. Owner has the smarts to include shop materials but not the smarts to price out everything needed for a completed estimate?? Unless it is agreed upon beforehand, not many people give carde blanche as to having open ended funding! As far as the actual work thats a whole separate issue. Its seems owner had visions of Framptons guitar AFTER if fell out of the plane and customer wanted a pre plane Frampton looking guitar! I think any confusion could have been avoided in a total estimate, which Obviously would have raised flags with the customer. AS A BUSINESS OWNER NEVER TAKE IT UPON YOURSELF TO ASSUME WHAT THE CUSTOMER WANTS! YOUR A BUSINESS.. PUT YOUR DESCRIPTION OF WORK IN THE ESTIMATE AND DAMN WELL MAKE SURE THERE IS NO ROOM FOR ANY MISINTERPRETATION!! If this was done this thread would not exist!

The Frampton LPC was a reference was for the color scheme I wanted to go with. If you go to his site, he has pics of a Frampton LPC he worked on. This was an area we were in exact agreement on. I did not want it to look like Frampton’s guitar after the plane crash. It was just a reference to the aesthetic.

I guess my text was confusing. OWNER meaning business owner and customer meaning you. I totally understand what you wanted. Problem is what you wanted and what he THOUGHT you wanted are two different things.

Agreed. I’ve learned that the next time I do something like this, I’m going to need to type up an itemized list and bullet point every single little thing I want done.

AND/OR go with someone rock solid and really well established who isn't going to do just surprise you with a bill that is nearly double their original, 'conservative' estimate...its hard to imagine someone like Glaser, Gruhn's, etc. doing something like that.

there may be a premium to guys like that - but the premium basically protects you from having to go through stuff like this.

 

[311boogieman]

Or. You know. Ask Rig-Talk.

 

[Mr. Willy]

I’ve learned a lot of valuable lessons on this one. For sure. I’ve guys from here pay thousands for amps they never even got, though. I can put mine in perspective against that. At least I got my guitar back.

 

[Devin]

I want to hear what Larry Grohmann and Zack Khoury think about this

 

[Mr. Willy]

Or. You know. Ask Rig-Talk.

I did.

viewtopic.php?f=3&t=209235&hilit=Southeastern

 

[311boogieman]

Or. You know. Ask Rig-Talk.

I did.

viewtopic.php?f=3&t=209235&hilit=Southeastern

Oh shit!

Check out Post #8

 

[Monkey Man]

"I am confident that you will be impressed and pleased with the attention to detail and skill that I will bring to your instrument, and to you, the customer."

 

[journeyman73]

Sure, anyone can say anything about themselves! Lol

The question is how many others are saying it

 

[Monkey Man]

The point being that it doesn't jive with things like the scratches on the fretboard, making the declaration potentially-useful for Mr. Willy.

 

[journeyman73]

The point being that it doesn't jive with things like the scratches on the fretboard, making the declaration potentially-useful for Mr. Willy.

I was responding more to the self-reference in the other thread

 

[Monkey Man]

Ahh... gotcha mate. Thanks man.