Should I be upset? VIDEOS ADDED

  • Thread starter Thread starter Mr. Willy
  • Start date Start date
void.pig sure has been quiet since everyone figured out who he is.

That said....since the luthier who did the work is just sitting here reading all of this, it's amazing that he hasn't spoken his point of view through all of this. It just screams 'admission of guilt' to me. It must suck to be either losing sleep or knowing what kind of man you are(n't) over a couple hundred bucks.
 
UltraGary":3i9913ak said:
void.pig sure has been quiet since everyone figured out who he is.

That said....since the luthier who did the work is just sitting here reading all of this, it's amazing that he hasn't spoken his point of view through all of this. It just screams 'admission of guilt' to me. It must suck to be either losing sleep or knowing what kind of man you are(n't) over a couple hundred bucks.

I am pretty sure he was banned.
 
Void Pig is banned. Threatening me with my employer was over the line.

I’ve filed a claim (2 actually) requesting about 950 back. I’ve argued my case, and now I wait. He knew when I first got the bill that I was not happy about the charges. I thought then and there that he was trying to rob me. He assured me he wasn’t. He’s “not that kind of guy” he said. I was pretty pissed at the bill and let him know via text about it. We went back and forth via text over the bill, and I told him I wanted to talk to him on the phone. Just getting him on the phone was an up hill battle.

I told him when I saw that bill that I was going to go over my guitar with a fine toothed comb when it got back to me. He should’ve known right then and there that those blemishes in the finish (aged Patina finish or whatever bullcrap) weren’t going to fly. He should’ve unboxed the guitar right then and fixed it.

Then again, I’m just thinking how I would’ve handled the situation if I were working on someone’s guitar. If I knew a customer was unhappy, I would do everything I could (within reason) to make it right. This guy NEVER offered that at all.

He knows this thread is here. I sent it to him twice BEFORE I told everyone who he was. I gave him at least two days after I got my guitar back to work with me on some kind of partial refund. He was totally silent. Now here we are.

I’m ready to move on from this. I’ll wait and see what my claim says. I’m ready to be over this, whichever way it goes.
 
Yeah. I kept waiting for the other side of the story as so many like this have.

If void pig was murkat (NTL), then he obviously is aware of the thread and then tried to deflect. So he double downed basically and it backfired. That's too bad that a fellow Rig-Talker would do that.

Murkat if you see this please come clean and make this right. You might actually be able to save yourself still. I don't know the ins and outs of the luthier business but I will remember this thread.

Also, Willy, you obviously will be weary of someone in the future recommending their own business. The stand up guys typically do not have to to do that. They let their reputations and positive word of mouth speak for themselves.

Lastly, it would be nice if someone could create a thread for 'What to ask for' when sending a guitar out to a luthier and maybe even start compiling a list of good ones. And list general ranges of cost people can expect to pay for basic things. I think it would really be helpful. I'm just not in the know.

Good luck mate,
 
I've lived in the Nashville area for over 30 years and I've never heard of this company. Seriously, never heard of them. Once this settles contact Glaser or Classic Ax, they are they best in the business. You live in Huntsville, it's not that far and would be worth the drive to show them what you want done.

Good luck man.
 
To the mystery of void pig...I’m not sure that was him (murkat). My wife read the thread, and she thought that void pig was a woman based on the things they were saying. She said the tone sounded like a female. What’s odd to me is that his/her tone seemed to change from the first few posts until the last.

I don’t think the nasty, militant stuff was murkat. I’ve spoken to him on the phone and texted him several times. I really don’t think that was him, especially at the end. It may have started as him and then his girlfriend/wife took over and got madder and madder. That seems highly likely to me. I cannot prove that though. It’d be interesting to see if VP and murkat share the same IP address though.

I’d type up an itemized, bulleted list about anything and everything I sent to anyone from here on out. It’s just better for everyone to be clearly on the same page before the work even starts. This is mainly due to people not meeting much in person anymore and doing this kind of thing via text, email, or actual mail. No matter how far technology advances, you simply can’t beat looking someone in the eye and shaking their hand.
 
Face to face and handshakes are always good but documentation is key :yes:

This post is not to question you Mr Willy or what happened. Anyone can have a bad day/transaction.

So on my break I did a bit of research. Not making any judgements here, just trying to be factual.

Murkat's R/T Profile:
Joined 2009
Last online May 27th 2020
Last post May 27th 2020
Profile says: 'Former Luthier in Nashville'


Void Pig R/T Profile:
Don't see that s/he is banned :dunno:
(now that I look at other's profiles of people I know are banned - it doesn't say 'banned' either.
Joined June 19th.
Last post on June 19th. Profile info may not be up to date? Weird.
(but has a posts on the 20th and 21st?)
19 posts total (17 in this thread, the other 2 are in the below)
1. Created a Thread about Jackson Pros
2. Post about losing UPS packages

Googled 'ntlguitars'
According to linkin he is:
Jay M. Kolanda
There is one reference to Jay Kolanda within Rig-Talk. A reference to his shop. Post says 'he knows his stuff'

Appears to be many references to Jay and NTL at TGP.

Googled ntlguitars
That pops up on other forums with mostly positive stuff at: My Les Paul, Gibson forum, Line6 forum, bareknuckles forum, fractal, reverb, seymourduncan, guitarscanada, talkbass, everything sg, organforum, rivercityamps, electric jackson-fusion, the list seems to go on.

Googled Jay Kolanda -
I see similar positive references on: jimwagnerpickups, hamerfanclub, reverb, tdpri, and similar on MLP, fractal, etc.

So unless he is shilling, he does seem to have a positive reference base. The only negative thing I can find is here in this thread.

Nothing shows up on BBB either and I did not open all the references found in the above forums, just flipping through pages in Google.
 
It’s all good 311splawndude. JackBootedThug can confirm whether or not VP is banned.

Today marks one full week since I’ve had the guitar back. I’m looking forward to putting this all behind me soon. I do not wish NTL Guitar any ill will. I will never use his services again, nor could I ever recommend him. All I wanted from him once the guitar was back was a partial refund, which I still believe is fair and just.

I won’t post about my experience anywhere but here. It’s not worth it. I felt an obligation, though, to let everyone here know my experience, especially since he’s a member here.
 
If you really care we could certainly determine who is who. It wasn't necessary but the rants only make it 10x easier with some trivial linguistic analysis.
 
void pig, if murkat, used an IP mask, so it's indeterminate. The reason it shows up that he is still posting is that others are quoting his responses.
 
Mr. Willy":2k9op2fi said:
romanianreaper":2k9op2fi said:
harddriver":2k9op2fi said:
Call your Credit card company and see if you can get a full refund on this job, PERIOD!

I would not send this guy the guitar again even if he offered at this point, he may keep your guitar in lieu of payment if you get the charges reversed. You may loose your down payment that covered the parts he installed but you won't know until you contact your C/C company.

Did you pay for this with a Credit Card?

No way he should ask for a full refund. That is like finishing a whole meal at a restaurant and then getting your money back while picking your teeth. I think a compromise is fair since you have to account for labor, etc.

For the record I have NEVER SAID I WAS GOING TO SEEK A FULL REFUND.

I paid him over 4 separate payments. I have those four payments that I can dispute - any one, combination, or all. However, he deserves money for some of his work. I will not disagree with that.

If you read this whole thread, you will see that I beseeched him directly for A PORTION of the total bill back. A portion that I think is MORE than fair.

Oh yeah man, I know you didn't want a full refund. I was just saying that anyone else suggesting that would be a bit too much in the other direction.
 
romanianreaper":w0nvyrpt said:
Mr. Willy":w0nvyrpt said:
romanianreaper":w0nvyrpt said:
harddriver":w0nvyrpt said:
Call your Credit card company and see if you can get a full refund on this job, PERIOD!

I would not send this guy the guitar again even if he offered at this point, he may keep your guitar in lieu of payment if you get the charges reversed. You may loose your down payment that covered the parts he installed but you won't know until you contact your C/C company.

Did you pay for this with a Credit Card?

No way he should ask for a full refund. That is like finishing a whole meal at a restaurant and then getting your money back while picking your teeth. I think a compromise is fair since you have to account for labor, etc.

For the record I have NEVER SAID I WAS GOING TO SEEK A FULL REFUND.

I paid him over 4 separate payments. I have those four payments that I can dispute - any one, combination, or all. However, he deserves money for some of his work. I will not disagree with that.

If you read this whole thread, you will see that I beseeched him directly for A PORTION of the total bill back. A portion that I think is MORE than fair.

Oh yeah man, I know you didn't want a full refund. I was just saying that anyone else suggesting that would be a bit too much in the other direction.

Cool man. I realized this may seem like I’m yelling. Sorry about that. I was just going for emphasis. : )
 
Mr. Willy":3a3ccovw said:
Cool man. I realized this may seem like I’m yelling. Sorry about that. I was just going for emphasis. : )

LOL, all good man. :)

Trust me, if I was out almost $2000 I'd be as upset as you are. Definitely frustrating.
 
yup-I banned him. checked ip's on both and they were different. I was bored.
 
This guy is not where you are located however I bought a Schenker V that he had painted that to me has a pretty stunning paint job, looks like he only does paint, don't know if he could help you with any info on yours regarding the paint questions.

http://www.martybellfinishing.com/index.html
 
nzsteve":3sajxm7u said:
This guy is not where you are located however I bought a Schenker V that he had painted that to me has a pretty stunning paint job, looks like he only does paint, don't know if he could help you with any info on yours regarding the paint questions.

http://www.martybellfinishing.com/index.html

Thanks for the suggestion! I knew this guitar wouldn’t be perfect on the body finish. When I say “perfect” I mean “as new.” I assumed he was going to finish sand the guitar and prep it at least. He didn’t do any of that. I expected better though for what I paid. It’s been in the case for the last few days. I’m slowly getting over it, but it hurts me to look at her.
 
My claims were denied. That’s it for me on this one.

NTL Guitar ripped me off, imho. I never would’ve let the work that he did out of my shop if I had one. That’s all there is to it. His work was inferior and subpar.

I will move on. Learned a valuable lesson on this one for sure.
 

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