That's Strike 2

[rsm]

Second time this happened with this music retail chain with brick and mortar franchises who also sell online.


Last year or so, found a guitar at one of the stores I wanted; called the store, talked to someone (got his name, and the date/time of our conversation); he said yes we have the guitar; I placed an online order that went through; pending charge posted on my credit card.

Next morning, I get an email order was cancelled. Called and they said the guitar had sold before I placed my order. I called out the person, date and time I spoke too, and he denied ever saying it. well how did I know who he was, and when he was at the store, while I was hundreds of miles away? didn't matter.

This past weekend, on Sunday, I purchased an Ibanez 5-string fretless bass; order went through, pending charges posted to my credit card. This morning I get an email, order cancelled notification; they said someone came into the store and purchased it Sunday, but their systems don't update until overnight. What are the odds? I mean how many people in Columbus, OH who would walk in to a music store and buy a 5-string fretless bass on the same day I placed my order?

My guess is they leave items up online after they sell, and if it sells and you buy it, they give some BS story and cancel your order.

At least they reversed the charge quickly.

As a consolation, I did find the same Ibanez bass model in a 4-string, fretted; but I was out to buy a fretless.

Still looking for a fretless now...but I'll see how I like this model in the meantime.

 

[c+addict]

That's happened to me a few times with retailer you're talking about. They probably use the recording of my phone call to corporate for training purposes!

 

[Briman24]

That's gotta be effin annoying.... sorry you had it happen twice!

 

[midnightlaundry]

Just like Craig's List.. Once someone buys it, the seller doesn't give a fuck anymore..
Being a responsible person and taking the Ad down never crossed their mind.

 

[PurityS.L.G]

This happened to me too with a couple of pedals last year. 1 B&M store and 1 GC. Pissed me off. What’s worse is you actually called the fkn joint and they promised you. That would set me on fire. Sorry man…

 

[Thetorch777]

Second time this happened with this music retail chain with brick and mortar franchises who also sell online.


Last year or so, found a guitar at one of the stores I wanted; called the store, talked to someone (got his name, and the date/time of our conversation); he said yes we have the guitar; I placed an online order that went through; pending charge posted on my credit card.

Next morning, I get an email order was cancelled. Called and they said the guitar had sold before I placed my order. I called out the person, date and time I spoke too, and he denied ever saying it. well how did I know who he was, and when he was at the store, while I was hundreds of miles away? didn't matter.

This past weekend, on Sunday, I purchased an Ibanez 5-string fretless bass; order went through, pending charges posted to my credit card. This morning I get an email, order cancelled notification; they said someone came into the store and purchased it Sunday, but their systems don't update until overnight. What are the odds? I mean how many people in Columbus, OH who would walk in to a music store and buy a 5-string fretless bass on the same day I placed my order?

My guess is they leave items up online after they sell, and if it sells and you buy it, they give some BS story and cancel your order.

At least they reversed the charge quickly.

As a consolation, I did find the same Ibanez bass model in a 4-string, fretted; but I was out to buy a fretless.

Still looking for a fretless now...but I'll see how I like this model in the meantime.

I saw nice fender fretless ata discount on reverb 70's Fender frets pulled for fretless looks nice.

 

[napalmdeath]

I've had 3 in the past year cancel my orders telling me the guitar didn't pass their inspection prior to shipping, (but passed when they were received?) WTF. All had defects or neck issues..

 

[Devin]

 

[Tone Monster]

Are they glorified drop shippers and then they realize they can't fulfill the order??

 

[rsm]

Are they glorified drop shippers and then they realize they can't fulfill the order??

nope: Music-Go-Round.

I'd shop there in person and have in the past at the one in metro-Atlanta; and the one in Bradenton.

I'm done ordering anything from them online at the two locations that did this; I may try other locations as I understand they are / similar to an independent franchise so some are likely run better than others.

I usually find used gear I want there, and it's usually a fair price with reasonable shipping.

 

[c+addict]

I've had good luck with Music Go Round. I thought you were talking about the other big used gear seller. If they don't cancel your order you'll be lucky to get it in one piece!

 

[NowYou'rePlayingWithPower]

I would recommend checking the neck pocket angle (common issue to shim these, apparently) and the individual bridge plate mounting screws as mine all pulled out of the "proprietary" material the bodies are made from over time just from tuning and needed wood glue to hold back in. Otherwise, comfortable, lightweight, and one of my favorite necks on a bass.

 

[rsm]

I would recommend checking the neck pocket angle (common issue to shim these, apparently) and the individual bridge plate mounting screws as mine all pulled out of the "proprietary" material the bodies are made from over time just from tuning and needed wood glue to hold back in. Otherwise, comfortable, lightweight, and one of my favorite necks on a bass.

good to know, thanks!

 

[Panhead5]

Second time this happened with this music retail chain with brick and mortar franchises who also sell online.


Last year or so, found a guitar at one of the stores I wanted; called the store, talked to someone (got his name, and the date/time of our conversation); he said yes we have the guitar; I placed an online order that went through; pending charge posted on my credit card.

Next morning, I get an email order was cancelled. Called and they said the guitar had sold before I placed my order. I called out the person, date and time I spoke too, and he denied ever saying it. well how did I know who he was, and when he was at the store, while I was hundreds of miles away? didn't matter.

This past weekend, on Sunday, I purchased an Ibanez 5-string fretless bass; order went through, pending charges posted to my credit card. This morning I get an email, order cancelled notification; they said someone came into the store and purchased it Sunday, but their systems don't update until overnight. What are the odds? I mean how many people in Columbus, OH who would walk in to a music store and buy a 5-string fretless bass on the same day I placed my order?

My guess is they leave items up online after they sell, and if it sells and you buy it, they give some BS story and cancel your order.

At least they reversed the charge quickly.

As a consolation, I did find the same Ibanez bass model in a 4-string, fretted; but I was out to buy a fretless.

Still looking for a fretless now...but I'll see how I like this model in the meantime.

I would walk into the Columbus , Ohio store the same minute you placed your order !!

 

[napalmdeath]

Are they glorified drop shippers and then they realize they can't fulfill the order??

Been down that road on Reverb too.

 

[rsm]

when it sells, mark it sold in the online listing; shouldn't be that difficult.



in the end, a disappointment and minor set back...

worked out, I found a 4-string fretted version of this bass, in the mail and on the way from a seller on reverb.

still plan to get a 5-string fretless...

 

[Panhead5]

I would walk into the Columbus , Ohio store the same minute you placed your order !!

I made that up ! live here!

 

[rsm]

I made that up ! live here!