
Juggernaut
Well-known member
Got ahold of Rob, AWESOME dude btw, got everything taken care of, now more AFII for me, Cameron CCV here I come!!!
Juggernaut":2fgwkipt said:Got ahold of Rob, AWESOME dude btw, got everything taken care of, now more AFII for me, Cameron CCV here I come!!!
brianj":3q0kvysu said:Everyone seems to be blaming Fractal...but in the email posted in the other thread Fractal clearly states that TM wasn't keeping up their obligation as a distributor and that's the reason for the hold on the units.
steve_k":1g2hfno2 said:I don't have a dog in this hunt, but I've been dealing with Rob Navarrette for quite a few years now and can personally vouch for him. Whatever is or was going on with FAS, rest assured Rob is dealing with it behind the scenes as best he can, and will make good with his commitment. While this is an open forum to rant and rave, if you look at the numerous "conflicts of interest" that are uncontrollable here, from a business sense, and promoting a product, as opposed to the FAS forum which is controlled - I can see why he is avoiding public forum comments. Quite frankly, I think the AXII release from FAS was not well conceived, but Rob was promised as the only US distributor, X number of units to sell, and that's what he did. I don't know the business terms as far as distribution that seem to be in question, but I can certainly see why RT is not the vehicle for discussing it. Negativity here will only go on to exacerbate an already fragile situation and Rob cannot be associated with that. Whatever woes you are feeling as the consumer, it is probably magnified by 10X for Rob and retaining his credibility.
Steve
Avenyr":1n7v5ip5 said:I just spoke to Rob on the phone for quite a while. As always, Rob is awesome and really cares for his customers. He told me why he is reluctant to come and post an update. There's too much potential for drama even if it's good news. I'm satisfied with what he told me.
Things are taken care of and more units should start shipping soon enough. I think we should hear good news in about 2 weeks.
All people need to know is that the wait is almost over![]()
steve_k":2cstmm1r said:I don't have a dog in this hunt, but I've been dealing with Rob Navarrette for quite a few years now and can personally vouch for him. Whatever is or was going on with FAS, rest assured Rob is dealing with it behind the scenes as best he can, and will make good with his commitment. While this is an open forum to rant and rave, if you look at the numerous "conflicts of interest" that are uncontrollable here, from a business sense, and promoting a product, as opposed to the FAS forum which is controlled - I can see why he is avoiding public forum comments. Quite frankly, I think the AXII release from FAS was not well conceived, but Rob was promised as the only US distributor, X number of units to sell, and that's what he did. I don't know the business terms as far as distribution that seem to be in question, but I can certainly see why RT is not the vehicle for discussing it. Negativity here will only go on to exacerbate an already fragile situation and Rob cannot be associated with that. Whatever woes you are feeling as the consumer, it is probably magnified by 10X for Rob and retaining his credibility.
Steve
Thank Buddha!th3m1ke":2osiuaph said:I just got an email from Fractal. Whatever private business issues exist between the two companies "should be panned out this week. Shipments will then resume".
Hey there!
Just wanted to give everyone an update with the Axe Fx shipments. Units will be shipped to us on Tuesday! Once we receive a tracking number from Fractal, we will be contacting everyone for their remaining balances so that once they get here, we can ship them out right away. Thanks for waiting, we appreciate your patience. Have a good one!
Best,
Tiki Friedman
Tone Merchants