Deal gone bad

[Ultron]

I usually give the buyers a range of days that I'll ship the item, and stress that they don't need to paypal me asap. It creates this sense of urgency. Clicking a paypal button is a lot easier than properly packaging an item for shipment across the country, driving to a FedEx/UPS store, then PM'ing the tracking number. The seller in this case wasn't smart in saying next day, but FFS, folks need to chill out.

 

[Capulin Overdrive]

I love these threads!


Besides the bad seller we learned of in the OP, a few more out themselves with thier comments.

 

[threadkiller]

I also don't see how airing this publicly is doing much to help the situation.

LOL, if he's already complained to paypal then I'd guess he has nothing to loose by it. By outing the guys moniker it will either give others a warning here, or force the seller to come forward with his side of the story.
Add to that, sometimes it helps just to write down your frustrations, some may use a diary, some others use the interwez.

His side of the story is clearly documented above. This is NOT a diary or journal. This is a self policing forum. The only way to ensure we all play nice is to call out the ones who don't.


Like I said he has not responded since last week. And some of you guys think this is ok? I bet you would not be saying that if it was you being srcrewed with.

No, all we have is your side of the story. How could it be his side, he has not posted? I'm not sayin' you're full of it, but your side may not agree with his side. You may win by default, but it's a bit early to call that.

Also, LOL, it's not a self policing forum although it is close. If we had no moderation at all, like on HCAF before GC and MF bought them out, then yes, you could say it's truly self policing.

Man you need to give your head a shake, my reading comp is perfect, and my law degree is close at hand. I in no way said what he did is OK. Really kid, there is always at least two sides to any story.

Tell ya what, I think you're pissed and seem to be taking it out on anyone. Take a step back dude, I am not your friend or your enemy. I am just someone a lot older than you and maybe wiser in my area of expertise, but definately someone with lots of experience in business and in law.

So, MOAAH, you're close to getting your law degree. Much respect lost

 

[Wayniac3]

Communication is key.. just did a deal. I was delayed in shipping.. I let the guy know... he was OK with it (or didn't say otherwise). Life happens some times

Buyer is not at fault here IMO

 

[MOAAH]

I also don't see how airing this publicly is doing much to help the situation.

LOL, if he's already complained to paypal then I'd guess he has nothing to loose by it. By outing the guys moniker it will either give others a warning here, or force the seller to come forward with his side of the story.
Add to that, sometimes it helps just to write down your frustrations, some may use a diary, some others use the interwez.

His side of the story is clearly documented above. This is NOT a diary or journal. This is a self policing forum. The only way to ensure we all play nice is to call out the ones who don't.


Like I said he has not responded since last week. And some of you guys think this is ok? I bet you would not be saying that if it was you being srcrewed with.

No, all we have is your side of the story. How could it be his side, he has not posted? I'm not sayin' you're full of it, but your side may not agree with his side. You may win by default, but it's a bit early to call that.

Also, LOL, it's not a self policing forum although it is close. If we had no moderation at all, like on HCAF before GC and MF bought them out, then yes, you could say it's truly self policing.

Man you need to give your head a shake, my reading comp is perfect, and my law degree is close at hand. I in no way said what he did is OK. Really kid, there is always at least two sides to any story.

Tell ya what, I think you're pissed and seem to be taking it out on anyone. Take a step back dude, I am not your friend or your enemy. I am just someone a lot older than you and maybe wiser in my area of expertise, but definately someone with lots of experience in business and in law.

Who else am I taking it out on? I have simply responded to some post here. I did not go off on anybody.. And I can only wish I was a "Kid" again.... You are off by a longshot!

Well seeing how you asked, by posting to me:
A, "His side of the story is clearly documented above." Which is not true, he has not posted.
B, "This is NOT a diary or journal." Which I never said it was, I said: "some may use a diary, some others use the interwez."
C, "This is a self policing forum." Which is again not true.
D, "And some of you guys think this is ok?" I never said it was OK.
E, "I bet you would not be saying that if it was you being srcrewed with" which is BS, my answers were truly unbiased. Meaning I was not taking sides, just pointing out the facts as they were presented.

you were surely attempting to take your frustration out on me. I am sorry if I can't take sides without ALL the facts.
Again, I'm not sayin' you are full of it, but yes, compared to me you are just a kid. Forgetting age, just the way you respond to anyone not agreeing with you or the way you went on at the seller when he has your money shows a fair degree of immaturity.
I hope you get your money back thou, and please do report back on how that comes about.

 

[rocknrolla]

Shitty deal man. I hate it when people flake out. Especially when they have your money.
My business model;
"Say what you do, do what you say"

 

[MOAAH]

So, MOAAH, you're close to getting your law degree. Much respect lost

LOL, well I never said I was going to be a lawyer.
Dig your moniker BTW, if it is true we really need to meet on OT soon and see who kills who

 

[metalmaniac93]

Life happens my ass. You take the money, you ship as soon as possible. If life gets in the way, you refund the money. Selling stuff on the net since '95. The rule is you don't f*ck around with someone else's money.

I agree!! Although sometimes you cannot get to the P.O. or UPS/Fed Ex hubs and issues like a job and other stuff do come up at times. I always state that I will try to get it out the next day, but leave a no later than date in case I cannot make it out that next day to ship. But communication is the key!!!

 

[Bob Savage]

Dude, he's busy loading in a band and stuff. He's got LIFE to deal with.

 

[MOAAH]

Dude, he's busy loading in a band and stuff. He's got LIFE to deal with.

On the other hand:
"Thankfully, some of us have lives, own and operate businesses, have health issues, and so on."
Begs the question why anyone would be thankful they have health issues
Good to see ya Bob, have ya rebooted the interwebz lately?

 

[Bob Savage]

On the other hand:
"Thankfully, some of us have lives, own and operate businesses, have health issues, and so on."
Begs the question why anyone would be thankful they have health issues
Good to see ya Bob, have ya rebooted the interwebz lately?

Yeah, it's a great thing those health issues and so on...

I haven't rebooted the net in about a year because I can't find the darned reboot button. Hopefully I didn't lose it for good.

 

[Tone Zone]

Looks too me like you're being impatient. Your first reply after he told you he was sorry he couldnt ship was uncalled for. Life happens and a day or two isnt the end of the world. Your dealing with a person not a business...

I actually agree with this for the most part. Look...I'm not going to say the dude isn't at fault here, because he is. He said he was going to follow through with something at a certain time but didn't. That was wrong, and I personally have never done this as a seller and would never want to not ship something on the day that I said I would....unless something just came up that was unavoidable. But, I honestly think you overreacted BIG TIME....and because of this, you are in the bind that you are in.

You would have been better off just letting him ship it a couple of days later and then putting him on your "DO NOT DEAL WITH" list for future transactions. Instead, you blew up on him....threatening to demand your money back....then actually demanding your money back with a "right now or else!" attitude and then wonder why he has not gave you a refund yet. Sure, he could have gave you a prompt refund, but now that you pissed him off severely, he obviously figures "how about I just fuck this guy around, sense he keeps threatening a paypal dispute...I think I'll let him just do that before I ultimately give him the refund." I'm not saying what he is doing is right. It's just the way the world works....you yank on someone's chain....odds are, they'll turn around and do the same if possible. You just took it to an entirely different level that it didn't need to be taken to.

And, this whole "I was expecting it to be here by the weekend without question!"....is totally irrational. Like the other dude said, you are dealing with an individual, not a business...you should not expect a tight deadline. There have been many times I purchased something where I expected it (in my mind) to arrive around a particular time, but actually did not show up for a slight bit longer. I just shrug it off and am glad I got it later, even if it took slightly longer than anticipated.....as long as were talking within a manageable time. I think, maybe something came up on his end that delayed the shipment....I just don't go ape-shit over a couple of days. Call me crazy?

 

[rupe]

And, this whole "I was expecting it to be here by the weekend without question!"....is totally irrational. Like the other dude said, you are dealing with an individual, not a business...you should not expect a tight deadline.

What is irrational about expecting it to be shipped when the seller said he would ship it (which would subsequently lead to it being available for the weekend)?

Why should a buyer not expect a tight deadline when the seller gave one?

I'm really curious to see how you justify your own words

 

[Ultron]

And, this whole "I was expecting it to be here by the weekend without question!"....is totally irrational. Like the other dude said, you are dealing with an individual, not a business...you should not expect a tight deadline.

What is irrational about expecting it to be shipped when the seller said he would ship it (which would subsequently lead to it being available for the weekend)?

Why should a buyer not expect a tight deadline when the seller gave one?

I'm really curious to see how you justify your own words

it's all about being flexible, and not losing your shit when a piece of gear is a day or two late.

 

[MOAAH]

On the other hand:
"Thankfully, some of us have lives, own and operate businesses, have health issues, and so on."
Begs the question why anyone would be thankful they have health issues
Good to see ya Bob, have ya rebooted the interwebz lately?

Yeah, it's a great thing those health issues and so on...

I haven't rebooted the net in about a year because I can't find the darned reboot button. Hopefully I didn't lose it for good.

Oh my gosh, where would we be without that button!
I mean like most things need a good boot now and then

 

[Klark]

I usually make it a rule to avoid selling things during the summer because it's the busy season and myself and my crew just don't have time. I thought I would have more time last week but with my father having a tumor removed up at Mayo clinic and work just blowing up within a couple days, I grossly under estimated what we would have time to manage. I broke my own rule so I'm very sorry for that.

However, I will NOT apologize for putting my family, my life, my business, and my clients first and foremost BEFORE any purely secondary guitar toy sales on the internet. I stand here publicly and state if you don't like my position on this then don't buy from me.

Just a little advice; If you need a piece of gear to make a show happen, but you're willing to purchase it from an individual, it's not that difficult to state "Hey, I absolutely must have this by Friday..." If that individual can't make your deadline, then buy it from Muscian's Friend. Oh wait, I forgot, even they don't guarantee a ship date or an arrival date. Why? Because shit happens. If Musician's Friend screwed up your show, guess what you'd get? Maybe the shipping price refunded.

I've sold thousands if not tens of thousands of dollars worth of stuff on here and never had a nasty deal. I'll admit there's been a couple slow deals due to my schedule but even then I've always offered to refund shipping, ship overnight at MY cost, or whatever necessary to make it right with the buyer. Until now, I cannot remember a single deal where the buyer started swearing and name calling within the first few messages..

I am retained by a number of my clients, so when an event wasn't going as planned there was nothing I could do to leave for home. I apologized to smdb a couple of times, but it didn't matter because he already made up his mind. He can obviously dish out attitude but clearly doesn't know how to cope when it comes right back. The immediate turning point for me was the fact that after he read that I was a couple days behind, he could have asked me to ship it overnight, which I would have gladly paid for so he would have it for his show on Saturday. But instead he chose to go ape shit first and ask for his money back. Rcm, moaah, rlord, ultron, and probably a few others had NO problem noticing what I noticed - A buyer that's rude, impatient, and the list goes on. It's no different than standing in line at the bank or boarding a plane, once the swearing & name calling starts, good luck getting anything except being handed your hat.

Even after all the unnecessary drama I have no problem publicly apologizing because, well, I'm a big boy and accept that shit happens. As I informed you already, Paypal doesn't work from my phone, so I instructed my shop guy to log in and refund your money. I'm sorry the deal didn't go as well as we had hoped and I wish you luck with finding another piece.

 

[srommes]

Just another reason why you should always pay with a cc through Paypal if you don't know the seller. That way if Paypal drags their feet after you file a complaint you can just do a chargeback through your cc company. I hate fucken sellers like this who act as though you are inconveniencing them by making them put forth some effort. Good luck bro!!

 

[rocknrolla]

What does your sob story have to do with the price of rice in China? If I send my money to someone who has listed it in some classifieds ad I'd expect them to ship it when they said they would.
If you're too flaky to accomplish this task then only do local pickup.

 

[bananaladonpcp]

I usually make it a rule to avoid selling things during the summer because it's the busy season and myself and my crew just don't have time. I thought I would have more time last week but with my father having a tumor removed up at Mayo clinic and work just blowing up within a couple days, I grossly under estimated what we would have time to manage. I broke my own rule so I'm very sorry for that.

However, I will NOT apologize for putting my family, my life, my business, and my clients first and foremost BEFORE any purely secondary guitar toy sales on the internet. I stand here publicly and state if you don't like my position on this then don't buy from me.

Just a little advice; If you need a piece of gear to make a show happen, but you're willing to purchase it from an individual, it's not that difficult to state "Hey, I absolutely must have this by Friday..." If that individual can't make your deadline, then buy it from Muscian's Friend. Oh wait, I forgot, even they don't guarantee a ship date or an arrival date. Why? Because shit happens. If Musician's Friend screwed up your show, guess what you'd get? Maybe the shipping price refunded.

I've sold thousands if not tens of thousands of dollars worth of stuff on here and never had a nasty deal. I'll admit there's been a couple slow deals due to my schedule but even then I've always offered to refund shipping, ship overnight at MY cost, or whatever necessary to make it right with the buyer. Until now, I cannot remember a single deal where the buyer started swearing and name calling within the first few messages..

I am retained by a number of my clients, so when an event wasn't going as planned there was nothing I could do to leave for home. I apologized to smdb a couple of times, but it didn't matter because he already made up his mind. He can obviously dish out attitude but clearly doesn't know how to cope when it comes right back. The immediate turning point for me was the fact that after he read that I was a couple days behind, he could have asked me to ship it overnight, which I would have gladly paid for so he would have it for his show on Saturday. But instead he chose to go ape shit first and ask for his money back. Rcm, moaah, rlord, ultron, and probably a few others had NO problem noticing what I noticed - A buyer that's rude, impatient, and the list goes on. It's no different than standing in line at the bank or boarding a plane, once the swearing & name calling starts, good luck getting anything except being handed your hat.

Even after all the unnecessary drama I have no problem publicly apologizing because, well, I'm a big boy and accept that shit happens. As I informed you already, Paypal doesn't work from my phone, so I instructed my shop guy to log in and refund your money. I'm sorry the deal didn't go as well as we had hoped and I wish you luck with finding another piece.

I feel like the buyer may have been alittle impatient but I can relate to how he was feeling in that kind of situation. The apology above that Klark wrote would 100% make things better for me. That's all I have to say about this....


-Alex

 

[Tone Zone]

And, this whole "I was expecting it to be here by the weekend without question!"....is totally irrational. Like the other dude said, you are dealing with an individual, not a business...you should not expect a tight deadline.

What is irrational about expecting it to be shipped when the seller said he would ship it (which would subsequently lead to it being available for the weekend)?

Why should a buyer not expect a tight deadline when the seller gave one?

I'm really curious to see how you justify your own words

it's all about being flexible, and not losing your shit when a piece of gear is a day or two late.

Exactly. Not sure what you are confused about rupe? "I'm really curious to see how you justify your own words " Well rupe, ...is it really that much of a mystery to you??? Nothing wrong with the buyer expecting it to be shipped with the seller said he would....but that whole part about "subsequently lead to it being available for the weekend." Where exactly do you get that? Where is that written in stone? If the guy ships it on Wed, and the package doesn't arrive by Saturday....would you expect foul play to be involved and thereafter begin a full investigation? Gimmie a break. If the buyer really, really, really, wants to have it by Saturday, then the buyer should pay for next-day shipping to ensure that it arrives on time. And, if the seller doesn't get it ship, then yeah.....the seller would be solely to blame. As it is, the seller is solely to blame in this instance anyways, as he never shipped it. But, let's say he did on Wed. and the buyer never received it by Saturday. Would your world come to an end? To answer your question: "Why should a buyer not expect a tight deadline when the seller gave one?" For one, he did NOT give a tight deadline for when the item would arrive, he simply said he'd ship it on a specific day.(which I know he didn't, but is beside the point I'm trying to make) So yeah, a buyer is free to expect an arrival time, but should not LIVE or DIE by that said time. There are variables to everything. It's like that old saying, "SHIT HAPPENS!"....because, it occassionally does. Do you understand now? Or, are you still having trouble?