M
mesa4x12er
Active member
Sent multiple emails and they never respond.
L
Leo Diezel
Well-known member
M
mesa4x12er
Active member
Been almost a week and no response here either. Got multiple Diezel amps and cabs and this experience just makes me want to get rid of them.
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kirk19
Member
Same experience here contacting them through the website in Europe…
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Leo Diezel
Well-known member
Please write at leonardo@diezelamplification.com!
Peter Diezel
Well-known member
I check my emails all day long. If you are located in the US please contact Boutique Amps Distribution. Thanks, Peter.
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pipboy90
Well-known member
In the past I’ve gotten responses from Peter within 24 hours at the support email address (even on weekends).
the other John Browne
Well-known member
There must be something wrong on the IT side of things then because I have heard this from multiple people over the last few weeks. Whenever I have contacted Diezel in the past, I've gotten throrough and detailed replies within hours.
Their quick reactions here only underline that. Ti me Diezel have some of the best customer support in the game
Their quick reactions here only underline that. Ti me Diezel have some of the best customer support in the game
zeen
Member
my last contact to support has been on Saturday with 2 mins response time from Peter himself...
Orvillain
Active member
Always had great turn around times for me, and extremely helpful.
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PaintChipsAreVegan
Banned
Active member
Peter always personally responds to me within 24 hours to service@diezelamplification.com
I have had at least 6-7 correspondences with him the last couple months with no issue.
I know its anecdotal but, just FWIW
I have had at least 6-7 correspondences with him the last couple months with no issue.
I know its anecdotal but, just FWIW
