[Massive update!!] Remote V3, VB-101, C.A.B. & Live

lowmantotempole · Sep 18, 2014

I updated my Torpedo Live and now every time I open the Torpedo remote is crashes. I sent a trouble ticket...

guillaume_pille · Sep 19, 2014

We are checking the compatibility with the new 10.9.5, if that is what you are using.

I sent you some questions on the Help Desk.

miniboogee · Sep 19, 2014

Hi there, I updated my Live yesterday and I´m even more happy with this great machine now. It seems to respond faster and the cabs sound more open. Really great work, Guillaume. Good to know you´re busy to get the best results out of your products. Will check the other cabs in La Boutique for sure.

Thanks a lot, Harald

guillaume_pille · Sep 19, 2014

Thank you Harald, we put a lot of work and effort in that update. Maybe we lack from fancy names to put on our innovations, to communicate better, I have to work on that.

lowmantotempole · Sep 20, 2014

I haven't received an answer yet. Is there a compatibility issue with OS X 10.9.5?

Quentin · Sep 21, 2014

eatsleepliveguitars":148s12hl said:
I haven't received an answer yet. Is there a compatibility issue with OS X 10.9.5?

We are working on your issue but we can not reproduce your issue on our environment. We will come back to you as soon as we can.

angry pepper · Nov 23, 2014

Hi Torpedo guys!

Updated my Remote to v.3.0.8 -- the same glitch remained...
When Preset switches to next one - mic settings change, but mic-name info (in mic window) doesn't change - it shows mic-name from previous Preset. Need Remote to be restarted to show mic-name correctly.

... new glitch... When switching through "user" IRs - an error message appears and the Remote closes.

Quentin · Nov 24, 2014

angry pepper":16bpsvwx said:
Hi Torpedo guys!
Updated my Remote to v.3.0.8 -- the same glitch remained...
When Preset switches to next one - mic settings change, but mic-name info (in mic window) doesn't change - it shows mic-name from previous Preset. Need Remote to be restarted to show mic-name correctly.

... new glitch... When switching through "user" IRs - an error message appears and the Remote closes.

Hi,

I have some trouble reproducing your issues, could you create a ticket on our support (http://support.two-notes.com/) and post your crash log to help us find where they come from ?

metal882 · Dec 8, 2014

Hello, I have updated my C.A.B to 3.0.8 but am getting 'System Error 67.0' displayed on C.A.B and 'waiting for connection' in Remote.

I initially upgraded to 3.0.8 (and firmware v2.12) and it worked but, perhaps unwisely, decided to do it again with 'stock configuration' presets.
I reverted to previous firmware 1.22 (prompted by installing previous Remote 2.1.12) then tried upgrading again upon which I got the error message. This may have been the 'bad move'? Perhaps I missed out an intermediate upgrade step?

I can keep re-trying the upgrade but I am hoping you will know what the error code relates to and where I may be going wrong.
I made a list of exact steps I took to get to this error message which I could forward to support if required.
Many thanks for your help.

Basstyra · Dec 8, 2014

metal : you should send us a support ticket through our Help Desk : http://support.two-notes.com/index.php?a=add

metal882 · Dec 8, 2014

Basstyra":rpqgebut said:
metal : you should send us a support ticket through our Help Desk : http://support.two-notes.com/index.php?a=add

Thank you for the very quick reply Basstyra, I will do that just now.

Edit 09/12/2014: Thank you very much to Two-Notes Technical Support for the fast response, my C.A.B. is now working perfectly again

angry pepper · Dec 18, 2014

New firmware has just come out -- for Live ....
2.16
.... anyone already tried it?

Basstyra · Dec 18, 2014

This update just adds a minor modification : the Out Level is now applied to the Dry signal as well as the Wet signal.

angry pepper · Dec 18, 2014

Basstyra":1czc71ke said:
This update just adds a minor modification : the Out Level is now applied to the Dry signal as well as the Wet signal.

Do you mean that now the Out Level will be separated - for Dry, and for Wet?

Basstyra · Dec 18, 2014

No, I mean this parameter will be applied on the Dry signal. Up to today, the Dry signal was output (if it was output, by use of the "Output" parameter in the Setup menu) without any level control.

angry pepper · Dec 18, 2014

Got it..
Thank you Basstyra!

Blix · Dec 23, 2014

Since the last update I have to log in and verify WOS every single time I open it, hopefully a new update will fix this asap. :doh:

fearhk213 · Dec 24, 2014

Blix":1uq8rqvs said:
Since the last update I have to log in and verify WOS every single time I open it, hopefully a new update will fix this asap.

I had that problem as well. Now I can't use WOS at all. When I get to the screen where it wants you to enter your name, country, etc. it kicks just me back to the login screen. :doh:

Blix · Dec 25, 2014

fearhk213":2tov7psf said:
Blix":2tov7psf said:

Since the last update I have to log in and verify WOS every single time I open it, hopefully a new update will fix this asap.

Click to expand...

I had that problem as well. Now I can't use WOS at all. When I get to the screen where it wants you to enter your name, country, etc. it kicks just me back to the login screen.

Ouch, even worse.

angry pepper · Dec 25, 2014

fearhk213":1g0rkmyk said:
Blix":1g0rkmyk said:

Since the last update I have to log in and verify WOS every single time I open it, hopefully a new update will fix this asap.

Click to expand...

I had that problem as well. Now I can't use WOS at all. When I get to the screen where it wants you to enter your name, country, etc. it kicks just me back to the login screen.

Don't have this problem with my updated WOS.
When I started it at first time after it was updated - there was a screen that wants me to enter my name, country, etc.. But that screen was only once. ... Now - when I start WOS - it just reads the license(0% to 100%) and runs ...