Heritage Softail":1bufhotb said:
Curiosity question....
Are Diezels getting better with the little niggling quality issues? I know they are quite complex and things happen...
I like 'em but have no patience for amps that break down. That's why I like revolvers for a carry gun. Nothing can really go wrong.
I feel people like to glorify or exaggerate their problems with Diezel due to the initial cost of the amps.
If warranted, you have the right to complain until the heavens come down, but 95% of the alleged issues
or problems are unwarranted. I personally have not had any issues with four Diezel's back to 1999, but I can see where
many of the "Urban Myth" complaints may come from. The problem is that certain Diezel's can use many types of power tube.
There are way too many tube failure complaints due to this. It's a constant gripe, but people just don't know how to care for certain amps
or don't properly bias, handle or understand what they are doing. Another easy target are the preamp tubes. Let's face it, like power tubes these days
they are not "Medical" grade with 12,000 hour life expectancy. A power tube blows or a channel goes dead from a preamp tube and a $4000 work of
art becomes are piece of junk and the world must instantly be notified. I also feel that Peter Diezel has given us the option to use whatever power tube
we want to, but due to the improper use, biasing and tube quality he gets the blame. It is not deserving of such a kind, patient and giving man.
As for support, I needed a part from Mesa Boogie. They charged me for the parts at retail and $ 12.00 shipping for an 8 ounce box. It took 12 days
from the time of the order to be delivered UPS. I needed a part for my VH4. I emailed Peter and four days later I got the package air mailed from Germany from
Herbert Diezel. Free of charge !!!!!
Lets look at some of the facts.
Known past issues:
1. Some LED's went bad early in some Herbert's
2. Some filter caps went bad after a few years on some Herbert's and Einstein's
Tube Malfunction Related Issues:
1. Midi Chips can get zapped from power tube failure
2. The rectifier bridges for the preamp tube heaters can get zapped from power tube failure
3. Some screen grid resistors fail from power tube red plating or failure
4. Hum trimmers can get zapped from power tube failure
5. Tube fault LED resistors can get zapped from tube failure
6. Fuzzy tone or channel drop out from bad triode in preamp tube
7. No signal. Bad V1 preamp tube
8. Power tube failure. Call China, the Czech Republic or Russia and voice your complaint and see if they care.
9. Does anyone see a pattern here ?
Either way, Diezel amps are polarizing. Owners are either 1000% happy and satisfied with the quality and reliability or they complain about
them until they feel they have inflicted enough venom. There is an old saying in sales. If you make one person happy, they tell two people. If you
make one person mad, they tell twenty. I just have to say you have to take a lot of these complaints with a grain of salt. You really don't know what
the motive is or why they have the need to crucify things. Like I said, polarizing. I would really like to hear some explanations from the negative reviewers
as to what the root or true failure was. You never really get to hear the truth behind a complaint or issue. It's not like the company was bought out by AMF
or something !!!