Opinions on deal that went bad. Let me know what you think?

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I would have outed him already. I had two local clients ask me to order them speakers, they'd pay cash when they pick them up.

One guy is a previous client, said he's send a check for the quad of speakers. But after not seeing a check for two weeks, I told him the speakers would be in stock next week. He fires me off an email reply explaining he just found out he lost his job of 14 years 10 days ago and forgot to email me. He's very sorry but will be back for more speakers as soon as he's employed again. Ok, no problem, at least I can release them to another client.

This other POS in Orange County I trusted I call, after emailing him. He answers the phone, and I ask if he got my email that the speaker was in, and when could he come pick it up? He says yeah, he got the email. So I asked him if he could come by this week.

He replies "Oh, well, you know what, my amp is in the shop, and I already bought another Weber speaker instead. We're good, right?"

"Sure, we're good. You ordered a speaker, then decided not to pay for it, after making me pay for it and it's not one of my hot sellers. You knew that going in."

"Yeah, but I figured you had so many clients you wouldn't have a problem selling it?"

"And you were going to communicate this to me when?"

"Uh, I needed to call?"

"No problem, I'm sure I'll sell it."

"Oh, Ok, thanks for being so cool about it."

Sure. Anyone who wants to know who not to trust in Orange County, CA, just email me. No PM's, I hate that little window.

So, the moral to the story is, when shit happens you communicate, you don't fucking let the other guy twist in the wind for your mistake, especially when it cost him money for you to be a moron...MORON!





But I did have to laugh. A client called me from Florida, we went through his setup, I told him what to order, he said cool. I'll listen to the clips, and get back to you.

10 minutes later he ordered the same exact speaker the POS asshat from Orange County stiffed me for. What are the odds of that happening? (Trust me, I was amazed!) :thumbsup:

I guess when you don't fuck people over and do the right thing, good things happen to you in return.
 
It's me. :(

Here's my story.

The UPS Store had a drop-off UPS box outside the store - they said their systems won't let them use a shipper's account number, and that I need to get a label from the UPS box and fill in the shipping info. They didn't have a UPS Ground label, only 2nd Day Air or Overnight. I asked why, they said, "Oh, they never stock UPS Ground labels in this box, they used to a long time ago but it's been out of those forever, only 2nd Day Air and Overnight are in there".

At this point, I had no idea there's a difference between a UPS franchise and a depot/terminal. How am I supposed to? They're branded the same, they're advertised the same.

The woman, their manager whom I've worked with many times on more traditional shipping/receiving transactions, said that it should be about $40 difference. At this point it was closing time on a Friday night, and I was going to be unavailable to ship for several days. My bad decision was to believe her, but that was based on dozens of successful, painless transactions with her and the store. I had obviously never used someone else's shipping account before, but I had no reason not to trust her, and I've never before been in a situation where it turns out they've screwed me over.

At this point, when I contacted Brad at the first available opportunity, a day later, he told me he wasn't happy, but by that point it was already in UPS's hands, and up to fate. He received the amp, sent me pics to show how it showed up perfectly, and he has since re-listed the cab for sale in a subsequent ad for his Shiva 20th stack.

Then, a week or two later, he sent me the receipt that showed not a $40 difference, but a $400 difference. We have argued back and forth about the right way to settle this, but one thing's been clear all along - I don't feel like I should have to (or have the ability to) pay up $400 for UPS's misstatements, and Brad feels shafted out of $400 (rightfully).

Have I learned some lessons? Sure, I know not to ever use someone's shipping account number, and I know not to use UPS label shipments, but only actual transactions where I have an EXACT price that is paid UPFRONT. I also should have taken the cab home and figured out shipment the following week, instead of worrying that Brad would cancel the deal because I couldn't get the cab out in a timely fashion. But I can't give away the cab essentially for free for that mistake. UPS told me $40 difference, that's where I feel my responsibility really ends.

I was afraid to be outed, because I enjoy being part of these online communities, and have more gear I want to sell, but even more because, frankly, the Internet is very public and open, and while everyone can seem honest and cool, you never know if someone is crazy. But now I have no choice. Brad has told me tonight that he has decided that the offer to split the $400 mistake between us is no longer on the table, even though I've raised those funds. He has told me he has taken back the offer to take $400 in value off of any items I have for sale. He says I either pay up the $400 or be outed.

So, faced with that, I'm outing myself. I can't pay $400 off of a $550 cab sale, and I strongly believe this needs to be taken to UPS, not to my doorstep, considering their franchise manager gave me misinformation. Interestingly, many of you in this thread seem to agree with this. The irony about the transaction is I wasn't even listing it for sale, and didn't really plan on selling it, but I saw Brad's post looking for one, we bartered a bit back and forth, and I decided I really didn't need a 4x12 AND a 2x12, so I sold the Bogner to him and kept the junky cab for myself.

Further, I've needed a little time to work with Brad and try to take up his offers to meet halfway, but for some reason he suddenly changed his mind tonight. The messages have gotten angry, and I feel bad it's gone that direction. I know from working with people over email, all day, that a lot of tone and posture gets misrepresented and misread over email, and people typically think the worst of you over email, but then a friendly smile and handshake in person makes all the difference in the world. I wish I had that opportunity to sit down and have a beer with him, but I obviously don't and never will. He feels wronged, he blames me 100% since UPS won't make it right, and I can't blame him for feeling that way, I probably would too if I were in his shoes.

I have asked Brad to delete my account and my threads several times now, but for some reason he hasn't, and I can't figure out how to do that myself, but at this point, if Brad and the community want me exiled, please proceed. I also don't take kindly to vague threats against me, my property, other members, racial slurs against each other, etc. Brad and others here have talked a lot in this thread about honor, integrity, dignity, "doing the right thing", "sleeping at night", etc. I call on Brad and the other superusers to take action against those posters as well. If you believe in those things, then don't let people threaten each other here or call each other racial slurs.

I truly wasn't trying to cause trouble, and I feel bad about a bad deal souring all the time I've spent here so quickly. I don't feel responsible, and neither does Brad, so we're sitting at a stalemate, and this is his house, and his rules, so I'll leave.

I wish you all the best. Rock On.
 
I don't think UPS stores carry waybills at all? You have to bring them in all filled out with your account number on it. I also don't think they will use your account number in their system either. They want a credit card or cash to generate the label for your package. The one by my house has never carried waybills.
 
sdhupelia":1fcyk0mn said:
The UPS Store had a drop-off UPS box outside the store - they said their systems won't let them use a shipper's account number, and that I need to get a label from the UPS box and fill in the shipping info. They didn't have a UPS Ground label, only 2nd Day Air or Overnight. I asked why, they said, "Oh, they never stock UPS Ground labels in this box, they used to a long time ago but it's been out of those forever, only 2nd Day Air and Overnight are in there".

At this point, I had no idea there's a difference between a UPS franchise and a depot/terminal. How am I supposed to? They're branded the same, they're advertised the same.

The woman, their manager whom I've worked with many times on more traditional shipping/receiving transactions, said that it should be about $40 difference. At this point it was closing time on a Friday night, and I was going to be unavailable to ship for several days. My bad decision was to believe her, but that was based on dozens of successful, painless transactions with her and the store. I had obviously never used someone else's shipping account before, but I had no reason not to trust her, and I've never before been in a situation where it turns out they've screwed me over.
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I feel bad for you, man. And Brad. Sucks when a deal goes bad. The thing that kind of scares me is if the above is all true, I might have done the same thing if I was dealing with someone who had no reason to give me misinformation. Not with UPS because I'm aware of the huge pricing gap, but in another situation....things happen.

Maybe too late, but I still wish you and Brad the best of luck to find a resolution.
 
You two should work together to file complaints and harass UPS about the problem. There's a good chunk of money and a reputation on the line, so I would think that that's worth some angry phone calls and trips to the store until you're able to get something from UPS. I can't see a worker telling somebody shipping would be 40 USD more and then billing 400 and the company telling both parties 'tough shit'.
 
Dehumanize":lxyezva8 said:
You two should work together to file complaints and harass UPS about the problem. There's a good chunk of money and a reputation on the line, so I would think that that's worth some angry phone calls and trips to the store until you're able to get something from UPS. I can't see a worker telling somebody shipping would be 40 USD more and then billing 400 and the company telling both parties 'tough shit'.
Click to expand...


I tried reading the plethora of content here this evening... Lots of back and forth. Immediately I saw a bandwagon leap to the Brad-camp, and hey, I see why - we're all RT fans and it's easy to take sides with the king pin that allows us this site. Fair enough. But this struck me as a more complex situation that just someone being neglectful and insolent and obtuse when an amount of $400 is in negotiations. I immediately smelled trouble NOT so much from the person shipping, as I did the people behind the desk at this UPS outlet. Now, we have the shipper's name, we have the receiver's name and account number. We have the date of the transaction and the time. And we have a manager's name, the lady mentioned above. The only way to garner any semblance of order in this matter is to go to the source. Either party (the receiver and the shipper) will have their personal take on matters etched in stone, and for sake of argument, neither testimony matters - it's a he said she said thing. The key here is to find who's accountable for quoting a difference of $40, who's accountable for the weight and sizing of the package, and then trace the $400 disparity back to this party. In law, the way this would be looked at is "who is the one to benefit most"? In this case, it's not the shipper, albeit in possession of a UPS account and billing info that 'could have been protected a little more proactively'; as the shipper received his funds as per the agreement and would not benefit from the additional shipping fees. It's not the receiver, as Brad, in this case, was receiving the item purchased for x.xx dollars and did indeed receive this in good faith. And certainly Brad would not 'benefit' from an exaggerated shipping bill - account info granted or not.

So, typical law here would try to find accountability at the UPS location in this particular transaction. This is the only aspect and avenue either Brad or, I believe it is, Carl, could go with finding remedy - and whether or not they do is neither here nor there. In the case of 2 individuals doing a transaction, the difference between $40 and $400 would definitely be cause for alarm on the shipper's behalf - especially knowing that the value of the item was near that alone. So the suspicion, unless there was some personal malice proven, wouldn't directly fall onto the shipper. A mistake, and a stupid one at that, potentially, but I seriously don't think "Carl" (if that's indeed the name) would have gone ahead with it without consulting Brad to say "Dude, this shipping fee is going to make the cabinet cost 2x the price". It's unrealistic. Now, on Brad's behalf - again - nothing gained, most certainly lost actually. Definitely no suspicion there, perhaps neglect could be called by the UPS outlet in their defence for availing an account to ship under without direct authorization.

So, this leads to the UPS store. It could be dealt with effectively providing someone "plays real dumb" and goes in there asking "stupid questions" like "hey, remember when I was in there a couple weeks back and you said the difference was gonna be $40 or something like that?? Well, wow, the dude got screwed and had to pay $400 ha ha ha ha" and get this on tape (as in a cell memo recorder). See what their reaction is, what they say will be critical. If you've already exposed this problem to them, it could be too late to take this "stupid me" route as they'll have their guard up - but I've used this technique before and it's worked amazingly well. IF YOU CAN get them to acknowledge that "$40 was discussed" and "we're sorry we had no idea at the time it would end up being $400", tell them, Carl, in your "stupid voice", well, wow, it would make me feel a lot better if you could write a letter stating that it was "some kind of internal error" or "administrative oversight" and let him know I wasn't out to screw him [Brad].

If there is ANY WAY to get them to, in writing, somehow admit that the error was NOT ON THE SHIPPER'S BEHALF, do it. I am NOT SAYING get them to write it was THEIR fault - they'll never do that. But if you can get them to agree that it was not the "intent or direct action on behalf of the shipper" that resulted in this bill of "whatever amount", then the model above (who's most to benefit in the case of a disparity between parties) can then be used to show that Brad had no direct benefit, Carl the shipper, had no direct benefit, and therefore - no intent would have been made "on either of their parts". Which then - with effective deliberation - and process of elimination, leaves UPS as the sole benefactor of this "mistake" and with a letter from them stating that it wasn't the shipper's fault, by default, they immediately become the suspect party.

From there you have a 3 angle case and a 3 angle approach is sometimes adequate to get the problem resolved in the favor of the parties deserving it. Key here is to play dumb, and simply ask for a letter of "apology" ON BEHALF OF THE SHIPPER but written BY UPS explaining "he didn't know or have any idea it was going to be this much". If you can get this - somehow - you're in. But ya have to play dumb to get it.

Typically this would have cost either of you about $600 in legal consultation fees, but I like RT - so lemme know how this pans out.

Peace,
V.
 
Either way, you don't add $40 to someones shipping and then tell them later on. He should've hung onto the cab and gotten approval first. Everyone knows you don't just take it upon yourself to change any aspect of a deal where everything has already been agreed on very specifically. Doesn't matter if Brads pissed and took the offer off the table either, if the guys not honest enough to pay for his mistake and send the $400 he should at least man up and send the $200 he "raised" so this doesn't all fall on Brads shoulders. It actually makes me feel sick that the guy would rather be banned than do the right thing. No attempt to even TRY to make it right? :confused: It comes down to the way you're raised I guess. He should just be banned and never heard of again, there's no need for people like that around here IMO. :thumbsdown:
 
There is clearly fault on both ends.

At this point, there is A LOT of opportunity to get things fixed, and many of them in the seller's (no Brad's) court.

What is owed to who is up to interpretation....each side is going to have an opinon.

BUT

I do believe that, with your 'connection' and 'friendly transactions' with this UPS manager, you DEFINITELY owe it to Brad to return to that store and put it on them...try to make it right at the store. If what you say is true, they can't deny it, and only you, the person who was originally there, can bring it up.

Make an effort...it could go along way, and fix this whole problem.

Brad...sorry to hear about this.

Eric
 
ibanez4life SZ!":2cw7j8q2 said:
There is clearly fault on both ends.

At this point, there is A LOT of opportunity to get things fixed, and many of them in the seller's (no Brad's) court.

What is owed to who is up to interpretation....each side is going to have an opinon.

BUT

I do believe that, with your 'connection' and 'friendly transactions' with this UPS manager, you DEFINITELY owe it to Brad to return to that store and put it on them...try to make it right at the store. If what you say is true, they can't deny it, and only you, the person who was originally there, can bring it up.

Make an effort...it could go along way, and fix this whole problem.

Brad...sorry to hear about this.

Eric
Click to expand...

IMO my only fault in this was trusting the seller with to do what he said he would do and providing him with my account #.
 
sdhupelia":39o983u1 said:
It's me. :(

Here's my story.

The UPS Store had a drop-off UPS box outside the store - they said their systems won't let them use a shipper's account number, and that I need to get a label from the UPS box and fill in the shipping info. They didn't have a UPS Ground label, only 2nd Day Air or Overnight. I asked why, they said, "Oh, they never stock UPS Ground labels in this box, they used to a long time ago but it's been out of those forever, only 2nd Day Air and Overnight are in there".

At this point, I had no idea there's a difference between a UPS franchise and a depot/terminal. How am I supposed to? They're branded the same, they're advertised the same.

The woman, their manager whom I've worked with many times on more traditional shipping/receiving transactions, said that it should be about $40 difference. At this point it was closing time on a Friday night, and I was going to be unavailable to ship for several days. My bad decision was to believe her, but that was based on dozens of successful, painless transactions with her and the store. I had obviously never used someone else's shipping account before, but I had no reason not to trust her, and I've never before been in a situation where it turns out they've screwed me over.

At this point, when I contacted Brad at the first available opportunity, a day later, he told me he wasn't happy, but by that point it was already in UPS's hands, and up to fate. He received the amp, sent me pics to show how it showed up perfectly, and he has since re-listed the cab for sale in a subsequent ad for his Shiva 20th stack.

Then, a week or two later, he sent me the receipt that showed not a $40 difference, but a $400 difference. We have argued back and forth about the right way to settle this, but one thing's been clear all along - I don't feel like I should have to (or have the ability to) pay up $400 for UPS's misstatements, and Brad feels shafted out of $400 (rightfully).

Have I learned some lessons? Sure, I know not to ever use someone's shipping account number, and I know not to use UPS label shipments, but only actual transactions where I have an EXACT price that is paid UPFRONT. I also should have taken the cab home and figured out shipment the following week, instead of worrying that Brad would cancel the deal because I couldn't get the cab out in a timely fashion. But I can't give away the cab essentially for free for that mistake. UPS told me $40 difference, that's where I feel my responsibility really ends.

I was afraid to be outed, because I enjoy being part of these online communities, and have more gear I want to sell, but even more because, frankly, the Internet is very public and open, and while everyone can seem honest and cool, you never know if someone is crazy. But now I have no choice. Brad has told me tonight that he has decided that the offer to split the $400 mistake between us is no longer on the table, even though I've raised those funds. He has told me he has taken back the offer to take $400 in value off of any items I have for sale. He says I either pay up the $400 or be outed.

So, faced with that, I'm outing myself. I can't pay $400 off of a $550 cab sale, and I strongly believe this needs to be taken to UPS, not to my doorstep, considering their franchise manager gave me misinformation. Interestingly, many of you in this thread seem to agree with this. The irony about the transaction is I wasn't even listing it for sale, and didn't really plan on selling it, but I saw Brad's post looking for one, we bartered a bit back and forth, and I decided I really didn't need a 4x12 AND a 2x12, so I sold the Bogner to him and kept the junky cab for myself.

Further, I've needed a little time to work with Brad and try to take up his offers to meet halfway, but for some reason he suddenly changed his mind tonight. The messages have gotten angry, and I feel bad it's gone that direction. I know from working with people over email, all day, that a lot of tone and posture gets misrepresented and misread over email, and people typically think the worst of you over email, but then a friendly smile and handshake in person makes all the difference in the world. I wish I had that opportunity to sit down and have a beer with him, but I obviously don't and never will. He feels wronged, he blames me 100% since UPS won't make it right, and I can't blame him for feeling that way, I probably would too if I were in his shoes.

I have asked Brad to delete my account and my threads several times now, but for some reason he hasn't, and I can't figure out how to do that myself, but at this point, if Brad and the community want me exiled, please proceed. I also don't take kindly to vague threats against me, my property, other members, racial slurs against each other, etc. Brad and others here have talked a lot in this thread about honor, integrity, dignity, "doing the right thing", "sleeping at night", etc. I call on Brad and the other superusers to take action against those posters as well. If you believe in those things, then don't let people threaten each other here or call each other racial slurs.

I truly wasn't trying to cause trouble, and I feel bad about a bad deal souring all the time I've spent here so quickly. I don't feel responsible, and neither does Brad, so we're sitting at a stalemate, and this is his house, and his rules, so I'll leave.

I wish you all the best. Rock On.
Click to expand...

So here you go, this is the user,

sdhupelia


I am glad you finally responded. Here is a copy of the PM I sent to you this morning. It pretty much sums up my feelings on this whole thing:

RAREGUITAR OUTGOING PM:

Hey,

I took all the offers off the table because I was/am pissed you have done so little to take ownership of the situation. Have you gone down to the UPS Store you choose, to stick up for me/you and what you were told $40 vs. $400 difference?

Have you sent me a dime to try to make ammends when you know I have paid out of pocket for your mistake? Why is everything some negotiation with you. Why cant you just do the right thing.

Hell I have had two Rig-Talk Members send me $60 to help pay for your mistake and they have nothing to do with anything and still you have not sent $1 dollar to help pay for YOUR mistake.

I dont want to be in a war with you but you make it hard to forgive you and move along when you are not doing anything to make it right.

I have not banned you because that would be too easy. I dont want to bust your balls but be a man and do the right thing.

I dont think your a bad guy but I think you have handled this in a bad way.

I will once again put several options on the table for you to resolve this:

1. Send me the $400 to my pay pal account at rareguitar@gmail.com

2. Send me $200 to my pay pal account at rareguitar@gmail.com and the remaining $200 in 30 days when you get it.

3. Take $400 of the Mesa Electrodyne combo you have in the classifieds for $1250 shipped and send it to me and we will be square. This actually puts $850 in your pocket and settles your debt.

Pick 1 and let me know. I am posting this PM in the thread as well, feel free to respond there to keep this transparent for all to see.

Brad
 
Personally I think thats more then fair, the seller has several options he can use to pay brad back and still try and go after ups for a refund :confused:
 
Send him the Mesa and your squared with cash in your pocket. Not so much of a hit to ya. Best deal :thumbsup:
 
jlbaxe":3vaioy52 said:
Send him the Mesa and your squared with cash in your pocket. Not so much of a hit to ya. Best deal :thumbsup:
Click to expand...

And he also still has the opportunity to escalate this with UPS for a possible refund, seems like an easy decision to me :confused:
 
sdhupelia":2h0uhvpe said:
It's me. :(

Here's my story.

The UPS Store had a drop-off UPS box outside the store - they said their systems won't let them use a shipper's account number, and that I need to get a label from the UPS box and fill in the shipping info. They didn't have a UPS Ground label, only 2nd Day Air or Overnight. I asked why, they said, "Oh, they never stock UPS Ground labels in this box, they used to a long time ago but it's been out of those forever, only 2nd Day Air and Overnight are in there".

At this point, I had no idea there's a difference between a UPS franchise and a depot/terminal. How am I supposed to? They're branded the same, they're advertised the same.

The woman, their manager whom I've worked with many times on more traditional shipping/receiving transactions, said that it should be about $40 difference. At this point it was closing time on a Friday night, and I was going to be unavailable to ship for several days. My bad decision was to believe her, but that was based on dozens of successful, painless transactions with her and the store. I had obviously never used someone else's shipping account before, but I had no reason not to trust her, and I've never before been in a situation where it turns out they've screwed me over.

At this point, when I contacted Brad at the first available opportunity, a day later, he told me he wasn't happy, but by that point it was already in UPS's hands, and up to fate. He received the amp, sent me pics to show how it showed up perfectly, and he has since re-listed the cab for sale in a subsequent ad for his Shiva 20th stack.

Then, a week or two later, he sent me the receipt that showed not a $40 difference, but a $400 difference. We have argued back and forth about the right way to settle this, but one thing's been clear all along - I don't feel like I should have to (or have the ability to) pay up $400 for UPS's misstatements, and Brad feels shafted out of $400 (rightfully).

Have I learned some lessons? Sure, I know not to ever use someone's shipping account number, and I know not to use UPS label shipments, but only actual transactions where I have an EXACT price that is paid UPFRONT. I also should have taken the cab home and figured out shipment the following week, instead of worrying that Brad would cancel the deal because I couldn't get the cab out in a timely fashion. But I can't give away the cab essentially for free for that mistake. UPS told me $40 difference, that's where I feel my responsibility really ends.

I was afraid to be outed, because I enjoy being part of these online communities, and have more gear I want to sell, but even more because, frankly, the Internet is very public and open, and while everyone can seem honest and cool, you never know if someone is crazy. But now I have no choice. Brad has told me tonight that he has decided that the offer to split the $400 mistake between us is no longer on the table, even though I've raised those funds. He has told me he has taken back the offer to take $400 in value off of any items I have for sale. He says I either pay up the $400 or be outed.

So, faced with that, I'm outing myself. I can't pay $400 off of a $550 cab sale, and I strongly believe this needs to be taken to UPS, not to my doorstep, considering their franchise manager gave me misinformation. Interestingly, many of you in this thread seem to agree with this. The irony about the transaction is I wasn't even listing it for sale, and didn't really plan on selling it, but I saw Brad's post looking for one, we bartered a bit back and forth, and I decided I really didn't need a 4x12 AND a 2x12, so I sold the Bogner to him and kept the junky cab for myself.

Further, I've needed a little time to work with Brad and try to take up his offers to meet halfway, but for some reason he suddenly changed his mind tonight. The messages have gotten angry, and I feel bad it's gone that direction. I know from working with people over email, all day, that a lot of tone and posture gets misrepresented and misread over email, and people typically think the worst of you over email, but then a friendly smile and handshake in person makes all the difference in the world. I wish I had that opportunity to sit down and have a beer with him, but I obviously don't and never will. He feels wronged, he blames me 100% since UPS won't make it right, and I can't blame him for feeling that way, I probably would too if I were in his shoes.

I have asked Brad to delete my account and my threads several times now, but for some reason he hasn't, and I can't figure out how to do that myself, but at this point, if Brad and the community want me exiled, please proceed. I also don't take kindly to vague threats against me, my property, other members, racial slurs against each other, etc. Brad and others here have talked a lot in this thread about honor, integrity, dignity, "doing the right thing", "sleeping at night", etc. I call on Brad and the other superusers to take action against those posters as well. If you believe in those things, then don't let people threaten each other here or call each other racial slurs.

I truly wasn't trying to cause trouble, and I feel bad about a bad deal souring all the time I've spent here so quickly. I don't feel responsible, and neither does Brad, so we're sitting at a stalemate, and this is his house, and his rules, so I'll leave.

I wish you all the best. Rock On.
Click to expand...


When they said a $40 difference they meant the difference was between air overnight and second day air and what they said had nothing to do with ground shipping. DId you really think shipping a 75lbs cab would cost $40? You didn't stop and think for a second and the UPS people didn't give a crap. You're more than responsible and you should at least be making an effort with taking this up with UPS more than you have. If not, you should have jumped at the $200 offer.
 
I think it's cool you posted but sounds like you were in a hurry ,so you made a bad choice,You should probably work something out with Brad and make it right :thumbsup:
 
Like I told Brad in private already, I'll take $250 off of my Mesa price, cover the packing and insurance fees out of that $1000 ppgift myself, and send him a scan/receipt separately for the shipping after the fact to reimburse me, and trust he'll pay me a separate ppgift for that, just to avoid using his account number again or dealing in any estimates, but actual exact figures only. But I can't take $400 off my asking price and sell it for $850.
 
sdhupelia":2g3iir6l said:
Like I told Brad in private already, I'll take $250 off of my Mesa price, cover the packing and insurance fees out of that $1000 ppgift myself, and send him a scan/receipt separately for the shipping after the fact to reimburse me, and trust he'll pay me a separate ppgift for that, just to avoid using his account number again or dealing in any estimates, but actual exact figures only. But I can't take $400 off my asking price and sell it for $850.
Click to expand...

Why CANT you take $400 off the price but I CAN pay the $400 on your behalf. That is some fuzzy math. :confused: I am sure you don't want to take $400 off as I sure as hell did not want to pay an extra $400 due to your mistake, but I did.

I don't even really want the amp but will take it to make this go away, but now you want to negotiate on that too. WTF!
 
Try writing a formal, pointed letter to UPS via certified mail explaining the issue and that you don't want to resort to legal solutions unless absolutely necessary. Be diligent and follow up - make yourself known to them.

They would rather fix the $400 w/ a customer rather than pay $200/hr in legal fees (ending in much more cash spent).

Fight for it and you just might get it.
 
You both need to get on the horn with the UPS store manager and an account manager at UPS corporate...all 4 of you on a conference call...you need to get the UPS employee that quoted the 40 dollars to fess up and go from there. Sorry but I still say that its the UPS employee that is totally at fault here. If it would have been me on a friday night, I would have shipped it, figuring if Brad was upset about the 40 bucks that I would cover it....when it escalated to 400....well I know I would have been down at the UPS store the minute Brad told me, Raising almighty hell....

Hopefully you guys can come to a respectable compromise between you....

I know that if it was me I would be sending Brad my amp and would be on the UPS store doorstep with a sign and letting every customer know how bad I was screwed over until they made it right. Also, Brad, change your shipper immediately if UPS doesnt think your business is worth the 400 dollars they screwed the 2 of you over for.
 
this whole situation sucks and i would be furious if it was me, sucks to see brad put thru this and i also think hes being very fair.
the other guy should at the very least split the shipping if thats what brad offered, i cant believe some of the stupidity in some people.
never never trust the ups store.
 
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