Opinions on deal that went bad. Let me know what you think?

  • Thread starter Thread starter King Guitar
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What a read.

First thing in my mind is that the seller seems to have thought it was okay to overcharge brad even the $40. That alone shows me that he has no respect for other peoples money. Based on his posts he feels he was taken by the UPS store, but bottom line is he knew the buyers preferred choice of shipping and chose to charge more to ship it and get it over with. Yes to the above post he was in a hurry, and most likely did not want to tote the cabinet back and forth as it is a hassle on him and he felt overcharging Brad $40 was no big deal.

I feel for Brad on this, he gets the bill and the seller feels he is the one that got screwed. The seller needs to man up and take one of Brad's options. The next step for the seller is to proceed to take this burden back to the store and work on getting his money back.

I have two deals that over exceeded my limits right now I am dealing with. Both were related to shipping damage and UPS not paying for the claims. I owe the money to the buyers however and I am working to get this resolved. Nowhere along the way did I feel the buyer should pay for mistakes on my end, this is not the same as what has happened here, but I could as easily just told them it was not my fault UPS damaged the goods so tough luck. That is not how to do business with people.

Bottom line is you have options, man up and take one and make this right with Brad, then take it upon yourself to be proactive to get to the UPS store and resolve this. If you were out $400 you would have already done this I am sure.

Brad, do not give your UPS account number to anybody again, unless you personally know them and can trust them!!

I hope this gets resolved on Brad's end and I hope the Seller mans up, and gets his money back from the UPS store, in that order.
 
Well this situation sucks I know if I was in Brad's or the seller's shoes, I'd be pissed.

I would not have sent the cab with upgraded shipping w/o talking with Brad first but expecting the seller to send $400 right now or give his amp away isn't right IMO. It IS the sellers responsibility to make it right though and he needs go bitch at the store, go bitch at a UPS hub, call every # you can, speak with every supervisor he can or in other words make shit happen. Don't take no for an answer. Eventually they (UPS) will get tired of you bugging them or you'll speak to the right person and they will refund Brad the $400. It can be done you just have to work for it.

That being said if the seller doesn't want to do any of that, he needs to send the $400 NOW!!!! :D
 
sdhupelia, if the woman quoted $40, take a copy of the reciept to that UPS Store and get in her face. Were than any witnesses? I would raise hell, ask for her boss, start moving up the chain of command.
 
My less than 10000 word take on this.
You were reasonably expected to ship something a certain way.
You did not.
You chose to ship it differently.
That choice cost $400 more.
You owe $400 for the choices result.

All about the choices we make and their consequences.

Pretty damn simple. Only people I haven't read blamed yet was Santa Clause, or Lee Harvey Oswald.
 
Schupelia-

Just send Brad the Mesa for the $850, then he's made whole.

I feel for you, because I don't think you intended to screw anyone, but taking no responsibility for the situation is wrong. You SHOULD have been more dilligent, especially as it appears you've had plenty of experience shipping.

Go back to that UPS store (that you've apparently dealt with before) and work on getting your money back.

Good luck.
 
wow.that sucks!! and the UPS store cant run out of ground labels cuz they are the same as 2nd day labels!!! Go Get em Brad!!
 
Guitar Cab + 2 day by Air = Tons of money!!! :cry:
Hey, at least there is no agonizing wait for the cab. :aww:

Hope you guys get this sorted out.
 
I have relented and offered Brad the amp for $850 ppgift, but asked him to pickup the actual shipping costs. I will be happy to cover the shipping upfront and then send him a scan/pic of the receipt so he can reimburse me for the shipping costs later. I think that's more than fair, to make things right here, and I'm waiting for his response.
 
Close, but still not right IMO. In the end, Brad is owed this difference, in its ENTIRETY! You still seem to be trying to haggle your way out of another $100 with this 'compromise.'

I'm still curious why

-it was ok to spend MORE of Brad's money (even if only $40) that he trusted you to?
-you won't confront the UPS employee at the store that did this in the first place? Maybe you can just get a refund, and neither of you take the hit?

While I don't think that only effort would be enough, in your case (the shipper, not Brad), I would definitely try to get UPS to pony up before I had to. I'm not talking about a 2 month ordeal...go to the store, stand your ground on the facts, and make them make it right. It's a valiant last effort before you make it right yourself.

IMO, one way or the other, you really owe it to Brad in full.
 
Caveperson":30paqm2f said:
Some additional info for consideration.

If you go to the UPS site and calculate the cost of shipping an item of similar size and weight compared to the one in question from 46323 to 02852 the site wont let you. Let me explain what I entered and how to make it give a quote.

Quote type: detailed time and cost, from Hammond 46323 residential to North Kingstown 02852 residential, Packaging: My packaging, package weight 195.7 (like it says on the bill Brad posted), package dimensions 38x37x27 (again like it says on the posted bill), stated value $500.

If you click next it gives you an error. The error states maximum weight is 150 lbs. OK. Lets change the weight to 150 lbs. just to make the system happy. I don't know the actual weight of the item being shipped but should it be made known we can put that into the system for calculation. We click next and are alerted to another error. The dimensions stated on the bill are larger than allowed by the quoting program. To big by how much you may wonder? 1 inch in length. Again I don't know the actual size of the package but for the sake of experiment lets change length to 37". The same as the width. Now we click next again.

And it worked! We now have a list of quotes. Now Brad said he wanted it shipped ground. So scroll down to ground shipping and we see, $201.55. Billable weight listed as 191 lbs. Scroll down further to package details and we see Large package surcharge ($50) and dimensional weight apply. Now I'll assume that had this package been as the bill stated an inch longer the $50 over maximum size charge would also apply.

Now the difference between the quote I got from UPS and the bill Brad posted is $445.05 - $201.55 = $243.50. But that doesn't include the over maximum size charge of $50 that would have presumably applied had the packages stated dimensions been used by UPS to calculate a ground shipping rate. Including that brings the difference to 445.05 - 251.505 = 194.50.

That leaves the questions, where the fuck does Brad King get off telling this seller he owes him $400? And that if he takes 400 dollars off an amp he has for sale on his forums he'll consider the matter closed. Not to mention the sheeple who've gone along on Brad's escapade without asking a few basic questions first.

TLDR Brad is a crook who just got busted trying to scam a seller and brought quite a few forum members along for the ride.
Click to expand...


So your countering with a quote you generated without, quote," knowing the actual weight, and dimensions", ??
So that receipt inthe post was photoshopped?

Your a douche.

Try again.
 
Caveperson":2qagi7uy said:
Some additional info for consideration.

If you go to the UPS site and calculate the cost of shipping an item of similar size and weight compared to the one in question from 46323 to 02852 the site wont let you. Let me explain what I entered and how to make it give a quote.

Quote type: detailed time and cost, from Hammond 46323 residential to North Kingstown 02852 residential, Packaging: My packaging, package weight 195.7 (like it says on the bill Brad posted), package dimensions 38x37x27 (again like it says on the posted bill), stated value $500.

If you click next it gives you an error. The error states maximum weight is 150 lbs. OK. Lets change the weight to 150 lbs. just to make the system happy. I don't know the actual weight of the item being shipped but should it be made known we can put that into the system for calculation. We click next and are alerted to another error. The dimensions stated on the bill are larger than allowed by the quoting program. To big by how much you may wonder? 1 inch in length. Again I don't know the actual size of the package but for the sake of experiment lets change length to 37". The same as the width. Now we click next again.

And it worked! We now have a list of quotes. Now Brad said he wanted it shipped ground. So scroll down to ground shipping and we see, $201.55. Billable weight listed as 191 lbs. Scroll down further to package details and we see Large package surcharge ($50) and dimensional weight apply. Now I'll assume that had this package been as the bill stated an inch longer the $50 over maximum size charge would also apply.

Now the difference between the quote I got from UPS and the bill Brad posted is $445.05 - $201.55 = $243.50. But that doesn't include the over maximum size charge of $50 that would have presumably applied had the packages stated dimensions been used by UPS to calculate a ground shipping rate. Including that brings the difference to 445.05 - 251.505 = 194.50.

That leaves the questions, where the fuck does Brad King get off telling this seller he owes him $400? And that if he takes 400 dollars off an amp he has for sale on his forums he'll consider the matter closed. Not to mention the sheeple who've gone along on Brad's escapade without asking a few basic questions first.

TLDR Brad is a crook who just got busted trying to scam a seller and brought quite a few forum members along for the ride.
Click to expand...


The other thing to consider is that the SELLER should have repacked the cab in an appropriate sized carton with proper shipping materials to avoid oversize / dimensional weight issues.
Check with the manufacturer for shipping weight and shipping container dimensions to be fair.
Seems like now you are "going on an escapade without asking a few basic questions first."
 
Caveperson":22aptmaf said:
Some additional info for consideration.

If you go to the UPS site and calculate the cost of shipping an item of similar size and weight compared to the one in question from 46323 to 02852 the site wont let you. Let me explain what I entered and how to make it give a quote.

Quote type: detailed time and cost, from Hammond 46323 residential to North Kingstown 02852 residential, Packaging: My packaging, package weight 195.7 (like it says on the bill Brad posted), package dimensions 38x37x27 (again like it says on the posted bill), stated value $500.

If you click next it gives you an error. The error states maximum weight is 150 lbs. OK. Lets change the weight to 150 lbs. just to make the system happy. I don't know the actual weight of the item being shipped but should it be made known we can put that into the system for calculation. We click next and are alerted to another error. The dimensions stated on the bill are larger than allowed by the quoting program. To big by how much you may wonder? 1 inch in length. Again I don't know the actual size of the package but for the sake of experiment lets change length to 37". The same as the width. Now we click next again.

And it worked! We now have a list of quotes. Now Brad said he wanted it shipped ground. So scroll down to ground shipping and we see, $201.55. Billable weight listed as 191 lbs. Scroll down further to package details and we see Large package surcharge ($50) and dimensional weight apply. Now I'll assume that had this package been as the bill stated an inch longer the $50 over maximum size charge would also apply.

Now the difference between the quote I got from UPS and the bill Brad posted is $445.05 - $201.55 = $243.50. But that doesn't include the over maximum size charge of $50 that would have presumably applied had the packages stated dimensions been used by UPS to calculate a ground shipping rate. Including that brings the difference to 445.05 - 251.505 = 194.50.

That leaves the questions, where the fuck does Brad King get off telling this seller he owes him $400? And that if he takes 400 dollars off an amp he has for sale on his forums he'll consider the matter closed. Not to mention the sheeple who've gone along on Brad's escapade without asking a few basic questions first.

TLDR Brad is a crook who just got busted trying to scam a seller and brought quite a few forum members along for the ride.
Click to expand...


Are you fuc%$#&g retarded?!

Brad King owns a Company with $20 million in annual revenue, can you actually think we will believe he went out of his way to scam a member on HIS message board out of $400?!

F'n Idiots.
 
I agree that bill doesn't make sense - why do they add (2) $50 surcharges for oversized, plus bill the weight at 195 and then another 7 pounds? Unless the package really did weigh 195 pounds?!?

The completely inappropriately oversized box is definitely a major cause of this cluster fuck and the outrageous costs, which is back on the seller for packing it that way.

If you go to the Bogner website to get the dimensions of the cab, add 6" all the way around for a box (= 36X32X18), and bill the weight at 100 pounds (that's adding 21 pounds for packaging), UPS ground cost from their website is $133.88. That includes surcharges for package size and weight. That's all Brad should be responsible for IMO.
 
Caveperson":2stdnopi said:
Some additional info for consideration.

If you go to the UPS site and calculate the cost of shipping an item of similar size and weight compared to the one in question from 46323 to 02852 the site wont let you. Let me explain what I entered and how to make it give a quote.

Quote type: detailed time and cost, from Hammond 46323 residential to North Kingstown 02852 residential, Packaging: My packaging, package weight 195.7 (like it says on the bill Brad posted), package dimensions 38x37x27 (again like it says on the posted bill), stated value $500.

If you click next it gives you an error. The error states maximum weight is 150 lbs. OK. Lets change the weight to 150 lbs. just to make the system happy. I don't know the actual weight of the item being shipped but should it be made known we can put that into the system for calculation. We click next and are alerted to another error. The dimensions stated on the bill are larger than allowed by the quoting program. To big by how much you may wonder? 1 inch in length. Again I don't know the actual size of the package but for the sake of experiment lets change length to 37". The same as the width. Now we click next again.

And it worked! We now have a list of quotes. Now Brad said he wanted it shipped ground. So scroll down to ground shipping and we see, $201.55. Billable weight listed as 191 lbs. Scroll down further to package details and we see Large package surcharge ($50) and dimensional weight apply. Now I'll assume that had this package been as the bill stated an inch longer the $50 over maximum size charge would also apply.

Now the difference between the quote I got from UPS and the bill Brad posted is $445.05 - $201.55 = $243.50. But that doesn't include the over maximum size charge of $50 that would have presumably applied had the packages stated dimensions been used by UPS to calculate a ground shipping rate. Including that brings the difference to 445.05 - 251.505 = 194.50.

That leaves the questions, where the fuck does Brad King get off telling this seller he owes him $400? And that if he takes 400 dollars off an amp he has for sale on his forums he'll consider the matter closed. Not to mention the sheeple who've gone along on Brad's escapade without asking a few basic questions first.

TLDR Brad is a crook who just got busted trying to scam a seller and brought quite a few forum members along for the ride.
Click to expand...
Back again??? You don't let up do you?
 
sdhupelia- Dude. What I don't get at this point is, why haven't you gone and raiesed Hell with the UPS Store person? If what you say is true, and you have such a rapport with this store manager, I don't understand how you, or she, would allow this situation to occur in the first place. It's beyond belief that ANYONE would actually WANT to ship a large item in this mannar. I think a little effort, ANY effort would have gone a long way in the good faith department. Much more than requesting to be banned or selling another item for less than it's value.

Stop with the excuses and "poor me" attitude. You clearly didn't give enough of a shit to make sure things went as they should have or to, after the fact, confront the shipping outlet for "misleading" you.
 
The way I understand it is this..

Buyer buys from sell.
Buyer gives seller ups account # with instructions to ship ground.
Seller goes to ups and is told they don't have labels.

-here's the thing..if they have ground labels does that mean they can't ship ground or they can't ship ground with an account number.

I doubt that particular ups couldn't ship ground. Instead of shipping it second day air on the buyer's account the easiest and simplest thing would have been for the seller to ship ground on his dime and then ask for reimbursement.

I feel like that's what any reasonable person would do right...
 
There is still a FISHY smell to this situation. Brad is going out of his way to help the seller make this right, although at this point I don't know about another transaction with this guy....what is going to go wrong this time with the Mesa amp? Even though he did come forward, he still can't seem to own up to fixing the situation or why he hasn't done anything with the UPS store. I would still ban him.
 
Ifhe steps up and fixes this I wouldn't ban him. Shit happens, we make a stupid decision but if one takes action to fix/resolve the problem it shows character. If it is more than once maybe. Learn from this and move on. Just be a man and take care of this.
 
FYI as far as the packing with UPS goes, someone correct me here if I'm wrong... but they are totally stupid as hell with their "requirement" for safe transportation of a package. For stuff to be shipped SAFELY, it has to be able to withstand like a HUGE drop or something absurd, because apparently the way the conveyors work, stuff can fall off from absurdly high distances when it's rolling down these things, it's all a gamble if you don't OVER pack stuff, and EVEN then it's possible it'll get messed up.

My point being I think the people saying it was "over packed", there is NO such thing when shipping UPS, as Brad and I both know... UPS will do ANYTHING to avoid paying a claim and the VERY first thing they will question is whether or not your packaging was up to snuff.

All that being said, Brad has always been MORE than fair with me in our dealings and is 100% stand up guy, and while I don't feel this was 100% the sellers fault, the truth is, it is on his shoulders to fix the situation, because honestly I don't see UPS doing a damn bit of anything to right the situation, especially the store. You know they are just going to say "Why would I EVER say it's only $40 more for shipping air than it is ground." Regardless of what they said, and whether they were being shady or just assumed the shipper knew better, they aren't going to suck up a $400 shipping bill, just isn't going to happen IMHO. Trying to deal with UPS is like talking to a brick wall.
 
UPS and $440 aside (which I know isn't fair in the first place)...

I don't like the idea of a $40 "upgrade" to shipping being approved without consultation with the buyer. That's almost 10% of the cost of the cab and could significantly impact Brad's desire to buy the cab. If it were me, I would have walked right out of the UPS store when my chosen method of shipment was not an option.
 
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