
Ventura
Well-known member
danyeo":1c2oi6k0 said:Ventura":1c2oi6k0 said:sdhupelia":1c2oi6k0 said:As just PM'd:
I tried speaking with UPS at length today, and got nowhere, just as you didn't either. I explained to them the whole thing, I basically read them my whole diatribe from the forum thread to keep my facts in order, and she blew me off. She's the store manager, I don't have anywhere to escalate to beyond there. If there's someone you can yell at in UPS HQ, since you're an account holder, we should do that next.
I did explain to her that I'm trying to work out a deal to sell you an additional item, and have other items in the future I will need to ship, and that I won't be using their store if they can't help make this right, and they were unsurprisingly unresponsive.
I can't do $850 shipped - I'm saying let's assume the shipping ends up $50-75 based on the weight, how about we settle at $850 ppgift + shipping, I think that's very equitable for both of us. If you flip the amp, you'll easily recoup the difference we're fighting over now, and if you sell the Bogner Shiva + the cab you bought from me at the price you have it listed, you'll recoup much of your costs on that end as well.
Then phone corporate and tell them the verbal quote given from this lady manager was $40 but in the end, the pricetag was $400. An accurate quote needs to be given in any situation and in this case, she screwed up. Quit mincing about who did what and what the amp should be if its $850 - escalate this error to corporate, tell them that the quote was received verbally. The actual cost was 10x the amount. Error on the part of UPS. Not Brad, not the receiver or the shipper. UPS. Once again, if there is any way to prove that the onus did NOT fall on the shipper, then by default the onus rests upon the outlet and the manager's quote given.
V.
Hey, get anything in the mail yet?
Aw hey, Bro... Nothing yet - but I've not been to my other office yet this week. Damn straight you'll be the first to know as soon as I see whatever the hell it is ya sent.
Thanks again, Braddah!!
V.