Reload 2 Whirring Sound

[FLUXX]

Hi Ross,
I'm using a new Reload 2 to attenuate my amp wall.
I'm using it in the attenuator loop of a KHE switching system.

It's been working great for about 2 weeks now.

Last night and today, after about 30 mins of playing, I'm hearing a whirring noise begin out of the Reload 2.
Seems to be coming out of the grill on the font panel. It's pretty loud and has a metallic ring to it.

It stops if I put the amps on Standby. I was only using 4 amp heads today.
Nothing like this ever happened when I was using the Captor X.

Is this something I should be worried about?

 

[RossJohnDavies]

Good morning FLUXX,

Thank you for getting in touch. This may be the fan and as such is nothing to worry about — however, if you can send me a video of the noise if possible, I can certainly take a look into this for you.

Thanks so much.

Kind regards,

Ross

 

[FLUXX]

Thanks, Ross.
I think you are right.
I did some troubleshooting,
and it only comes on when I have my Diezel Herbert Mk3 (180W) running.
It never comes on when I just run the other amps.

I figure it's just cooling due to the increased wattage.
I'll try to recreate it, and take some video to send to you.
I'll also see if I can adjust the output of the Diezel to not make it happen.

Otherwise, the Reload 2 is excellent in every way.
It's perfect to attenuate an amp wall, cause I can run at the Ohms I need (4 ohms), adjust the Attenuation Level, and the Depth and Presence to fill it out.
Nice work, guys! I say that as an owner of three Captor X's.

 

[RossJohnDavies]

Thanks, Ross.
I think you are right.
I did some troubleshooting,
and it only comes on when I have my Diezel Herbert Mk3 (180W) running.
It never comes on when I just run the other amps.

I figure it's just cooling due to the increased wattage.
I'll try to recreate it, and take some video to send to you.
I'll also see if I can adjust the output of the Diezel to not make it happen.

Otherwise, the Reload 2 is excellent in every way.
It's perfect to attenuate an amp wall, cause I can run at the Ohms I need (4 ohms), adjust the Attenuation Level, and the Depth and Presence to fill it out.
Nice work, guys! I say that as an owner of three Captor X's.

Thanks for getting back to me. Great stuff and please do send over the video — I am pretty certain however that it is the fan kicking in with your high-power amp connected which is completely normal behaviour!

I am so pleased to hear Reload II is working out well for you!

 

[FLUXX]

Hi Ross,
I made a 9 second video of the Fan noise.
How can I send it to you?

I tried DM-ing it, and posting it here with no luck

 

[RossJohnDavies]

Hi Ross,
I made a 9 second video of the Fan noise.
How can I send it to you?

I tried DM-ing it, and posting it here with no luck

Thanks for getting back to me. The best thing to do would be to send it to me and Dilan (our head of support) via the Help Desk by submitting a ticket at Suppport.Two-notes.com — once received, we can look into this and advise accordingly!