Reload 2 tails

[pavelducati]

Hey all!
So I finally pulled the trigger on a Reload 2 over the weekend. Been messing with it for two days.
There's this weird tail on the decay of notes – like a strange ring or hiss. All knobs are set right, pretty straightforward.
Running it into a Marshall Super Lead 1959 and a Mesa 412 cab. No idea how to track that sound. Anyone run into this before and sorted it out?

Cheers!

 

[RossJohnDavies]

Hey all!
So I finally pulled the trigger on a Reload 2 over the weekend. Been messing with it for two days.
There's this weird tail on the decay of notes – like a strange ring or hiss. All knobs are set right, pretty straightforward.
Running it into a Marshall Super Lead 1959 and a Mesa 412 cab. No idea how to track that sound. Anyone run into this before and sorted it out?

Cheers!

Thanks for getting in touch. That's certainly not behaviour we'd expect from Reload II, so I'd like to get a clearer picture of the complete setup and signal chain to see where the ringing/hiss on the note decay might be coming from.

Could you confirm exactly how everything is connected, from the guitar through to the Marshall, Reload II and Mesa 4x12, including which inputs/outputs you're using on Reload II?

Also, do you currently have any pedals or other effects connected to Reload II's FX loop? If so, please let me know exactly what's connected and how it's being powered.

Once I have the complete connectivity and details of everything in the signal chain, we can start narrowing down what's causing the behaviour.

Cheers,

Ross

 

[pavelducati]

Thanks a lot.
Yes, I connected everything right. Pedalboard to Marshall to Reload 2 to cab.
So, It sounds terrible with synthetic tails. Today I sold it with 30% discount.
I have no idea what it is.
https://drive.google.com/drive/folders/1YhdQER85L0WRpGWjSu7cMSKTaUc55on7?usp=sharing

Cheers, Paul

 

[pavelducati]

The guitar is connected to a pedalboard, the pedalboard goes into the amplifier, and the amplifier is connected to the Reload and then to the Mesa cabinet.

The FX loop does not make any difference. I tried disconnecting and reconnecting it, and I tried everything without success. I even replaced the amp’s V1 tube, thinking that might be the issue.

The impedance on both the amplifier and the Reload is set to 16 ohms, but all three 4 / 8 / 16 LEDs are illuminated on the front panel. It looks like a Christmas tree. I set the input level so that it stays in the green and does not overload, although during playing it sometimes switches between blue and green.

In short, I have not been able to solve the problem. I do not experience this with other attenuators.

Let it be in the past.

Cheers,
Paul

 

[RossJohnDavies]

The guitar is connected to a pedalboard, the pedalboard goes into the amplifier, and the amplifier is connected to the Reload and then to the Mesa cabinet.

The FX loop does not make any difference. I tried disconnecting and reconnecting it, and I tried everything without success. I even replaced the amp’s V1 tube, thinking that might be the issue.

The impedance on both the amplifier and the Reload is set to 16 ohms, but all three 4 / 8 / 16 LEDs are illuminated on the front panel. It looks like a Christmas tree. I set the input level so that it stays in the green and does not overload, although during playing it sometimes switches between blue and green.

In short, I have not been able to solve the problem. I do not experience this with other attenuators.

Let it be in the past.

Cheers,
Paul

Hi Paul,

Thanks for getting back to me. Noted and understood, this breakdown definitely helps. I have seen your support ticket this morning and have updated this will all of the info above for our support team - I have asked them to investigate your ticket as a matter of priority and I am confident they will get this sorted for you ASAP. Please keep an eye on your email inbox for a reply today.

 

[pavelducati]

Hi Ross.
Thanks a lot.
My mail: icpaulsmith@gmail.com

I figured out what the issue is. It is electromagnetic interference generated by the amplifier. The ISP Decimator reduces it to some extent, but artifact-ridden tails still remain.

I have no option to change the Reload 2’s physical placement—I am not going to rearrange everything around the unit. Especially since an attenuator from another manufacturer does not have these issues.

The Reload 2 simply did not work out for me, but it would probably be a good idea for the product to have better immunity to interference from amplifier electromagnetic fields.

Cheers,
Paul

 

[RossJohnDavies]

Hi Ross.
Thanks a lot.
My mail: icpaulsmith@gmail.com

I figured out what the issue is. It is electromagnetic interference generated by the amplifier. The ISP Decimator reduces it to some extent, but artifact-ridden tails still remain.

I have no option to change the Reload 2’s physical placement—I am not going to rearrange everything around the unit. Especially since an attenuator from another manufacturer does not have these issues.

The Reload 2 simply did not work out for me, but it would probably be a good idea for the product to have better immunity to interference from amplifier electromagnetic fields.

Cheers,
Paul

Hi Paul,

Thanks for coming back to me and for taking the time to work through the troubleshooting in such detail.

I've passed your email address and the information you've provided across to our specialist team, and one of the team will reach out to you directly to discuss this further.

I completely appreciate your position regarding the physical placement of the unit, particularly given that you've been able to compare the behaviour against another attenuator within the same setup.

From our side, however, the behaviour you're describing is certainly not something we would consider normal or expected from Reload II. The unit has been designed specifically for integration with guitar amplifiers and associated studio equipment, so rather than make any assumptions about the underlying cause or conclude that this represents a broader limitation of the product, we'd like our technical team to look more closely at what is happening in your particular setup.

The troubleshooting you've already carried out — including identifying what appears to be an interaction with the amplifier's electromagnetic field — will be extremely useful to the team in doing that.

Thanks again for taking the time to document everything, Paul, and keep an eye on your inbox as one of the team will be in touch directly.

Ross

 

[sakithh]

You need to make sure that the impedance matches everywhere, and make sure that the speaker cables are not next to the guitar cables, because at high volume they can easily cause such an artifact.

 

[RossJohnDavies]

You need to make sure that the impedance matches everywhere, and make sure that the speaker cables are not next to the guitar cables, because at high volume they can easily cause such an artifact.

Thanks for weighing in! Its definitely a possibility, however our support team are now in discussion with Paul and will definitely get to the bottom of this!