Torpedo Remote won't log in.

Harman

New member
Hello, So I just purchased a Torpedo Captor X, downloaded the torpedo remote on my phone, and works just fine, but, when I downloaded it on my computer, it doesn't let me log in, it says that I don't have an internet connection, wich I have, I already installed it on different times, different versions, and nothing, so I can't update my Captor X and register it.

Thank you for your attention!

Harman.
 

Harman

New member
Jason Wilding":2jlwvyhq said:
Hey Harman, have you created a ticket on the helpdesk about this?

Yes, I already went through a lot of steps to know what was going on, ended up with negative results. there's something with my computer that prevent Torpedo Remote connecting to the server.
 

Harman

New member
Yes he did, send log files, run test for the servers and everything, deactivated firewall and antivirus, and nothing.
 
Top