Ordered two Furman PST 2+6 power strip/conditioners and a Korg Pitchblack rack mount tuner from MF the other day. All brand new. The two Furman's shipped out immediatly, but I noticed that the Korg didn't ship. I spoke to a rep and asked about it, and they said it would be shipping from a store location in TX. I thought, cool.. will just be a little later getting here but no biggie. Fast forward a couple of days and the Furman's deliver and all is well. Well, UPS delivers a box to my front porch today and I go to get it. As soon as I see it, I know something is wrong. It's about 4' long, 3"x3" square and I'm thinking "WTF?" Open it up, inside sits a used, greasy looking, fingerprint all over it Korg Pitchblack rack mount tuner just floppin' around in there. No factory packaging, and no power cord. No paperwork, no invoice.. Nothing. Nada. Get on the horn to MF customer service, and they are like "Wow, sorry that happened. Do you want to return it?". Uh, yeah Sherlock that would be correct. So, I tell them to ship me another one and send a return label for this one.. Rep says "Sorry, those are on back order.". All the while, I'm looking at the website that says "In Stock - Ready to Ship". I ask about that, and the Rep tells me thats "misinformation"..