Dealing with the Federal bureaucracy

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rsm

rsm

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Received an email from Social Security. They are moving to a single ID / account for all government interactions, Login.gov.

Once you create your Login.gov account, you have to link your social security, and any other government programs you have accounts for.

I login to my new Login.gov account, and there's an option to view/remove or connect to the connected account. I can see in my list, that I successfully connected my social security account this morning. When I try to access my social security account using my new Login.gov id, it says I should get an activation code, which I never receive. If I select I didn't receive the activation code, it asks me to provide social security information, then when I submit it, it says it can't create the account (well, it's already there anc connected, according to Login.gov!).

It gives you a number to call, my wait time is 20 minutes, and I'm 14 minutes into the wait; let's see if they can understand the situation, and fix it.
 
I’m over half a year out trying to get a response over a claimed computational error on a tax form. (In the meantime they have my money ?) …I call in and after ten minutes they offer a call back instead of wait. I select it and then it says ‘sorry, service unavailable’ and hangs up.
 
unlocked my credit at all three credit bureaus: Experian, Equifax and TransUnion, still didn't work with Login.gov.

Called social security again, this time only a 5 minute wait; got a guy that knew what to do, and solved the issue in a few minutes. I was amazed; they need to put this guy in charge of Customer Service, at least training!
 
unlocked my credit at all three credit bureaus: Experian, Equifax and TransUnion, still didn't work with Login.gov.

Called social security again, this time only a 5 minute wait; got a guy that knew what to do, and solved the issue in a few minutes. I was amazed; they need to put this guy in charge of Customer Service, at least training!
Adblocker? :ROFLMAO:
 
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