Anyone work for FedEx? Need advice on misdelivered package

[cyndicate]

Thanks guys. Huge relief! Definitely routing any new purchases to a Fedex office now. Loving the guitar, the Japanese CS ESP's are crazy good.

 

[cyndicate]

People bash UPS but I have had good luck for years with them when I am the shipper. A lot of the issues arise from the sender with shitty packing, they do not request a scan at pickup or drop off; they tape over the barcode; they don't remove old labels from the box (that screws up the scanners).
Fedex has lost two guitars. They were found but a lot of agravation.

Unfortunately everything is a cluster fuck at the moment and nothing is reliable. Surprisingly UPS has been the most reliable for me these past 6 months, even for my business.